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Fremont Toyota

Fremont, CA

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Employees
Reviews
Vehicles
4.6
6,730 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 6,730 reviews

December 28, 2021

After service, my vehicle has a strange smell, it is like some kind of perfume which I don't like. I am wondering whether it is the dealership sanitize my vehicle? If so, it is better let us know. By the way More

by QIJINGMAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
philip stravers
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Dec 29, 2021 -

Fremont Toyota responded

Thank you for taking the time to share this helpful feedback with us and for choosing Fremont Toyota for your service needs. We are always looking for ways to improve, and your thoughts help us do that. Please don't hesitate to reach out to us if we can be of any further assistance!

December 28, 2021

The worst service, Ted Morono (Service & Parts Director) never returned 7 of my phone calls over a 4 week period. More

by DOUGPAVICICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ted Marino
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Dec 28, 2021 -

Fremont Toyota responded

Hi there – thank you for taking the time to share your feedback with us. We apologize for any delays that may have occurred during your time with us. We wouldn’t want any of our customers to be disappointed with our service. With that being said, we’d appreciate the opportunity to discuss this with you in further detail and find a resolution. Please reach out to our general manager, Mark Hashimi, at MarkHashimi@FremontToyota.com when you have a chance. Please know we value your business and hope to speak with you soon.

December 28, 2021

Good good good good good good good good good good good good good good good More

by JORGEHE63
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Dec 28, 2021 -

Fremont Toyota responded

Thank you for the positive comment! Thank you for choosing us and we hope to see you again soon!

December 25, 2021

The service is very fast I like it and also nice people. Thank you very much for your service! More

by MA_CUTE74
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
IRENE CABANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2021 -

Fremont Toyota responded

Thank you for the amazing review! We value your business and hope to work with you again in the future!

December 21, 2021

I was worried about my car not starting reliably. I was given an immediate appointment with consideration given to not wanting to be too near people for covid. My car needed much more work and it was all c More

by DONAHUEPARKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micky
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Dec 23, 2021 -

Fremont Toyota responded

Thank you for sharing your experience with us! We're happy to hear we were able to help out. We want all of our customers to feel as safe as possible during these times. Thank you for choosing us and we hope to see you again soon!

December 21, 2021

In dealing with Rick and the sales process last week was great. However This morning was cold and as I pulled out of my driveway, the transmission slipped! It revved up but I was barely moving. I've More

by LOUJS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Osmani
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Dec 22, 2021 -

Fremont Toyota responded

Thank you for sharing your feedback with us. Our team is always happy to help in any way we can. Please don't hesitate to reach out if there is anything more we can do for you. We look forward to seeing you soon.

December 21, 2021

my experience was great. They were all very kind and helpful! Thank you to Fremont Toyota! More

by SHAZIA.BALOUCH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Taguinod
Other Employees : Kamal Akbari
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Dec 23, 2021 -

Fremont Toyota responded

We appreciate the positive words! We're delighted to hear our team was able to help in providing you with an excellent experience. We look forward to seeing you again!

December 18, 2021

She goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. Excellent customer service and attention-to-detail. I highly recommend this dea More

by GROCKETS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Taguinod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason, Ritchell Garganera
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Dec 20, 2021 -

Fremont Toyota responded

Thank you so much for the amazing feedback. We are so glad you enjoyed your visit and we look forward to getting to work with you again in the future!

December 17, 2021

Have always been treated with respect and compassion. Easy enough to get appointments and the process is efficient. I wish they get their car working as well. More

by ozsinghman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wood
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Dec 20, 2021 -

Fremont Toyota responded

Wow! Thank you so much for the amazing feedback. We are so glad you enjoyed your visit and we look forward to getting to work with you again in the future!

December 17, 2021

This dealership is outstanding! The very best customer service and excellent vehicle service around. Highly recommend this place. More

by RhInoSpOrt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raffi Hashemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Muth
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Dec 20, 2021 -

Fremont Toyota responded

This is what we love to hear. Thank you so much for the amazing feedback. We are so glad you enjoyed your visit and we look forward to getting to work with you again in the future and earning that 5th star.

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