Fremont Toyota

I’m disappointed for the 2 People that help me For not being honest and breaking down prices and see what I supposed to pay being honest and breaking down prices and see what I supposed to pay More

Omar was very helpful ,so kind 👍👍👍,and I love my new Toyota,It’s good place to go to get you car, thank you for your work guys. Toyota,It’s good place to go to get you car, thank you for your work guys. More

Timely and clear Thank you for the 15,000 miles service. Mark Muth was very helpful, clear, and specific. One thing I mentioned to Mark was how it took more time than Thank you for the 15,000 miles service. Mark Muth was very helpful, clear, and specific. One thing I mentioned to Mark was how it took more time than expected to be logged in. Mark did explain the circumstances of staffing with the current circumstances, which totally made sense. I appreciate Mark taking the time to talk through whether the 15K or the next service milestone was needed. His no-nonsense approach was really appreciated. Also, while waiting for the service to be completed, their having WiFi available is good. I'll be back for my next maintenance. More

Bad service attendant The worst service this time, my wiper doesn't work and the agent didn't discount 10% my special membership. I request but he deny. Charges high and f The worst service this time, my wiper doesn't work and the agent didn't discount 10% my special membership. I request but he deny. Charges high and few of them are unnecessary. Wrong person for service adviser. More

Appreciate the good service given on my highlander for its 15,000 miles service. Patrick was very profesdional and the service was done in a timely mannor. its 15,000 miles service. Patrick was very profesdional and the service was done in a timely mannor. More

Overall pleasant experience I really liked the people whom I interacted with during this car buying. Raffi was very helpful and was knowledgeable about the car. I spoke to him ov I really liked the people whom I interacted with during this car buying. Raffi was very helpful and was knowledgeable about the car. I spoke to him over the phone prior to arriving and he was very professional both on the phone as well as in person. Although I wish the dealer had a shuttle service from Bart station. Many people who are without a car have to take a public transportation and may arrive at the Fremont Bart station. The dealer location is not very convenient from any public transportation and I wish the dealer had a shuttle service. But otherwise it was a good experience. More

FriendlyExcellent ServiceQuick & Easy, Painless Friendly Excellent Service Quick & Easy, Painless Trustworthy We love Fremont Toyota Service Dept. They are very nice to deal with, never once h Friendly Excellent Service Quick & Easy, Painless Trustworthy We love Fremont Toyota Service Dept. They are very nice to deal with, never once had an issue getting our car serviced at Fremont. I am very satisfied customer! More

I had purchased a package for service but didn’t get use even half of it value due to the pandemic. I feel like I was duped and didn’t get the value that was offered 😞 even half of it value due to the pandemic. I feel like I was duped and didn’t get the value that was offered 😞 More

Too slow I was hesitant to get my car serviced due to Covid-19 but after 9 months I figured I better get it done, hoping that they would adjust their procedure I was hesitant to get my car serviced due to Covid-19 but after 9 months I figured I better get it done, hoping that they would adjust their procedures with safety in mind. Made an appointment, went there and let the service person know I'll be waiting on-site since it's too far to go back and forth. Was told it would take 2 hours. Check with the service person after 2.5 hours and was told it will take another hour. Checked back after 1 hour and was told it will take another 45 minutes. After waiting another hour it's finally ready for a total of 4.5 hours. And this is for minor service, oil and filter change plus a software update as part of a factory recall. I'm disappointed that in these times they're actually make people wait around for so long but also the lack of communication. I have to keep checking to see what the status is rather than anyone communicating t he continuous delays. Seems every time I visit it takes 3-4 hours regardless of how small the service. I can understand if they are busy but perhaps they should reduce the number of customers they accept during a day to lessen the waiting times. Once my pre-paid service is up, I'll consider servicing my car somewhere else. More

Amazing I love my camry. David Zazai was awesome and helped me out with every questioned that I had. He makes sure that you are leaving with the right car. I love my camry. David Zazai was awesome and helped me out with every questioned that I had. He makes sure that you are leaving with the right car. More