Fremont Toyota

Best customer service, I went there needing a car and ended up with the best option for me. I’m very happy with my decision ended up with the best option for me. I’m very happy with my decision More

My experience could of been better. I purchased my Tacoma on 10/09/20 and pet of the deal was to get the running boards installed. I was told that I would get a phone call to schedule the installation. A on 10/09/20 and pet of the deal was to get the running boards installed. I was told that I would get a phone call to schedule the installation. A week went by and I didn’t get a call. I called the dealership and was told to get a hold of Cecilia McKinley. I left several voicemails with my phone number and did not get a response. I had to call another department a week later and the receptionist had to tell her to check her voicemail. I finally got a call back to drop of the truck for the installation. The phone conversation had attitude on the other end. When I got to the dealership McKinley didn’t apologize for not responding. I still felt that I received some attitude from her in person. My experience could of been a lot better. More

Matt was professional, friendly and gracious. He is an excellent representative of Fremont Toyota. I really enjoyed working with him. He is a true gentleman. excellent representative of Fremont Toyota. I really enjoyed working with him. He is a true gentleman. More

Veer was very friendly, well informed, flexible and helpful. He helped answer all my queries, helped with appointments as per my convenient time, and he was also very patient and accommodative of my re helpful. He helped answer all my queries, helped with appointments as per my convenient time, and he was also very patient and accommodative of my request for changes in my schedule. He also helped source the vehicle as per my preferred configuration and offered me the best deal compared to all other dealerships that I had contacted before. More

Service Manager was not working with other customer but had me waiting in the car so long until I asked the technician when he will come out. Then he came out right away but attitude was bad. Overall, stil had me waiting in the car so long until I asked the technician when he will come out. Then he came out right away but attitude was bad. Overall, still need improvement . More

Nice and clean and very helpful staff. Not much car to choose but looks everything is good in inventory. Roderick Buttram did a job well done! Thanks for the help Rod! choose but looks everything is good in inventory. Roderick Buttram did a job well done! Thanks for the help Rod! More

Raffi and I agreed on the price of exactly the Prius I wanted easily. Sale was on my terms, no arguments. Then he followed up with thorough training in the car's features. I've dealt with Fremont T wanted easily. Sale was on my terms, no arguments. Then he followed up with thorough training in the car's features. I've dealt with Fremont Toyota service for over 15 years with my prior car and know it to be top-notch. I particularly appreciate that my service representative, Steve Sako, acts as my advocate during my service calls, not just as a Toyota employee. More

Including the added accessories to the monthly payment and not discussing with the consumer is a con. I wasn’t provided verbal confirmation that I agree to the additions. To have to leave it upon the cons and not discussing with the consumer is a con. I wasn’t provided verbal confirmation that I agree to the additions. To have to leave it upon the consumer to ask the cost without the accessories is terrible service. I went back to the store to speak to the finance person and for lack of better words he basically Insinuated oh well you should’ve asked. He didn’t do a final review of all the additional costs upon signing the contract. This is terrible financial services, especially given the fact that I informed the sales person I wanted to try to have a monthly payment less than $800. In fact I would’ve been well under that without all the accessories that were automatically added. I have never experienced such a moment where I was taken advantage of. I will never recommend this dealership, I’m disappointed. More

Customer service is incredible. The time they take to listen to the customer's needs is magnificent. The maintenance service person who take the time to explain in detail what is needed listen to the customer's needs is magnificent. The maintenance service person who take the time to explain in detail what is needed More

Quick and effective work by the entire team. Brought my car in and had it taken care of quickly. I love the concierge service so I didn't feel like I lost any time in my day. car in and had it taken care of quickly. I love the concierge service so I didn't feel like I lost any time in my day. More