Fremont Toyota

Excellent Experience Even though I purchased my car from Capitol Toyota, I ended up going to the Fremont Toyota because it is closer to where I live. Did not have a good e Even though I purchased my car from Capitol Toyota, I ended up going to the Fremont Toyota because it is closer to where I live. Did not have a good experience at Capitol Toyota but was really happy with the service at Fremont Toyota. Mark Muth helped me out both times I got my service done. He is very courteous and professional and feels like a genuine and trustworthy guy. I told him my overhead cabin light wasn't working great (wouldn't switch on half the time). I had taken this problem to Capitol Toyota as well but they fiddled with it and said there was no problem with it and sent me packing. Mark listened to my problem and then got it checked out. Turns out the overhead cabin light was faulty (manufacturer's defect). I really appreciated that they took my problem seriously and ordered the parts to get it fixed. You can bet I will be recommending both Mark and Toyota Fremont to any of my friends who are in the market for a car. I also like that the staff always calls to confirm if everything went well with my visit. Even the girls who helped me make my appointments were super sweet and helpful even when I called early morning. More

Great attention to customer needs The sales and finance team were able to work with my budget, as well as ensure I would be happy with the purchase. All four members who helped me with The sales and finance team were able to work with my budget, as well as ensure I would be happy with the purchase. All four members who helped me with my first car purchase were patient and willing to answer my questions and provided as much information on the warranties and add-ons that I wanted. All of the members (Nick, Kaz, and Naim) were personable and didnt make me feel like just another number. More

Excellent company and so are the people in servicing A reliable car and service are a peace of mind! Can’t complain about my new car my famil 3rd Toyota collection starting from Toyota Camry , Toyota 4 A reliable car and service are a peace of mind! Can’t complain about my new car my famil 3rd Toyota collection starting from Toyota Camry , Toyota 4 runner and now the latest edition Toyota Highlander Steve my best advisor in town knowledgeable patience and great people skills service More

Albert Lam: Excellent experience After receiving a very quote from Mr. Kourosh Ehsani from the internet for a 2018 RAV4 XLE. I reluctantly went to see him at the Fremont Toyota dealer After receiving a very quote from Mr. Kourosh Ehsani from the internet for a 2018 RAV4 XLE. I reluctantly went to see him at the Fremont Toyota dealership due to the low rating I saw on the web. To my surprise, Mr. Kourosh Ehsani great me and made feel welcomed and comfortable. He took me for a test drive and took the time to explain all the different functions of the car to me. We agreed on the price of the car and the process went through smoothly. Really, Mr. Kourosh Ehsani deserves a promotion or at least a raise for his exceptional knowledge and customer skills. If you need to get a new Toyota, go to Fremont Toyota and ask for Mr. Kourosh Ehsani and see for yourself. You cannot go wrong. Albert More

Their Service is the BEST Steve is my account executive and is awesome. I love my Toyota and the service I receive. I continually take my Toyota and have always been extremely Steve is my account executive and is awesome. I love my Toyota and the service I receive. I continually take my Toyota and have always been extremely happy. More

Excellent Mark was fast and easy to deal with. The service done to my truck was completed even before my appointment. Very convinient for me. Excellent! Mark was fast and easy to deal with. The service done to my truck was completed even before my appointment. Very convinient for me. Excellent! More

Customer Service Irene is really helpful and friendly! We love going to this Toyota location. She really helped us with purchasing a car, not only for me but also for Irene is really helpful and friendly! We love going to this Toyota location. She really helped us with purchasing a car, not only for me but also for my husband and brother. More

Best Pricing, Quick Response, Good Selection I am from the Bay Area and was looking to purchase a Prius. I contacted the three Toyota dealerships in the area--San Francisco, Oakland, and Fremont I am from the Bay Area and was looking to purchase a Prius. I contacted the three Toyota dealerships in the area--San Francisco, Oakland, and Fremont. Raffi from Fremont was the fastest to respond and was available the next day to show me the Prius. The other dealerships eventually responded but Toyota Fremont had the best price point and a greater selection to choose from in terms of color options. Even though my first visit did not end with a purchase, I felt that Raffi was understanding and was not too pushy. A couple of weeks later 0% financing was available on the Prius and I contacted Raffi to set up a date. Even though he was schedule to begin at 12PM that day, Raffi was willing to come in at 11AM to assist me with my purchase (I originally wanted to start at 10AM). We negotiated a bit on pricing and it was very close to the quote he gave me a couple weeks back via email. We went for a quick test drive around the lot and then negotiated on the price of my Corolla trade-in. Although I quoted the price of my Corolla from the Kelley Blue Book, they were unable to match it and I felt that Raffi could have done a better job negotiating a better price for it with his supervisor. Once we agreed on the trade-in price, Raffi broke down the monthly payments, initiated the paperwork process, and told me that the Prius would be queued for detailing. I had to wait quite a while before being called into an office to complete and sign several papers. This process went smoothly, but I felt that the person (not Raffi) was a bit pushy on selling additional things such as warranties and packages, which I had already declined earlier with Raffi. Once all the paperwork was completed, I had to wait again for quite some time before detailing was finished. Raffi then showed me some basic functions and features of the Prius before I left the lot. Overall, I had a good experience as a first time buyer of a new car at a dealership. However, I felt that it took longer than necessary (or maybe it's just the standard for all dealerships?). I arrived at the dealership at 11AM and left with my brand new Prius at 3:40PM. Things I Liked: 1. Raffi was fast in responding to emails and answering the question at hand instead of beating around the bushes like agents from the other dealerships. 2. Toyota Fremont quoted the best price out of the three Toyota dealerships in the Bay Area (San Francisco, Oakland, Fremont). 3. Good color options available at the time. 4. I felt that Raffi was understanding and not too pushy. Things That Could Be Better: 1. Raffi could have tried harder to negotiate a better price for my trade-in. Since Raffi was not to pushy with his customers, he was probably not too pushy with his supervisors. Hard to know. 2. Wait times could be better--I felt like I spent more than 1.5 hours in waiting. I do not know what goes on behind the scene so this might not be a fair criticism. I would definitely recommend Toyota Fremont if you are looking for a car and want a fast response and fair pricing. Again, thanks, Raffi! I am enjoying my new Prius! More

Very negotiable and excellent custom service I had a great experience with this dealership and they treated me very well. Enjoyed how much information they provided and how easily they made the p I had a great experience with this dealership and they treated me very well. Enjoyed how much information they provided and how easily they made the process of buying a car. I would definitely recommend this dealership to anyone looking for a car. More

Great Experience Mir was very professional in keeping in contact with me. I was in sort of a rush upon my first visit but he was in constant contact with me regarding Mir was very professional in keeping in contact with me. I was in sort of a rush upon my first visit but he was in constant contact with me regarding an appointment to make the sale happen. I returned cause he was persistent but not too pushy. Once I got there I appreciate the internet manager Raffi working with me on the sale. He is a tough negotiator but fair. We both got what we wanted and the experience was pleasant. He is a very nice and calm guy. Glad to meet him. More