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Fremont Toyota - Service Center

Fremont, CA

4.6
3,556 Reviews
Call Service Center (510) 252-5550

3,556 Reviews of Fremont Toyota - Service Center

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June 25, 2023

I decided to go to Fremont toyota to buy my second car since I’ve had great experiences. Veronica Garcia was my sales associate and she exceeded my expectations. I was on the waiting list for 6months but More

by JEANETTE.PEREZ
Workmanship
Recommend Dealer
Yes
Employees Worked With
Veronica Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Fremont Toyota responded

Thanks for letting us know about your experience! Customer service will always be one of the Fremont Toyota team's highest priorities and it's great to hear how much you enjoyed your visit. Thank you for your business and we hope to take care of any of your future car needs!

June 25, 2023

Service manager was easy to work with, but I had to return car for an issue that arose after service. More

by LV
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Phil Stravers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Fremont Toyota responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all your car needs in the future.

June 25, 2023

Not have much experience I think, charge me twice with same job, not recommended anymore More

by AULAKH2445
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Micky Gastrock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Stravers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Fremont Toyota responded

Hi – we’re sorry to read the details of your experience. We care about our customer’s satisfaction with our dealership and would appreciate the opportunity to make this right. Would you mind reaching out to General Manager, Bill Mason, at bmason@fremonttoyota.com so that we can discuss this further? We hope to hear from you soon.

June 24, 2023

He always provides his best services to customers and also give me very helpful advices Thank you! More

by Vivian Hsieh
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Fremont Toyota responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Fremont Toyota. Have a fantastic day!

June 23, 2023

i’m just satisfied with the service. keep coming back for future service on my car. More

by GLOYOLAESGUERRA
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Belal Najibyar
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Jun 26, 2023 -

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

June 23, 2023

Very helpful, speedy service! Was able to fix up my car in a couple of days, and gave great advice to keep things running smoothly. More

by sophiacwag
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sara Tello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micky Gastrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ervin Sunga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Stravers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Belal Najibyar
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Jun 23, 2023 -

Fremont Toyota responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!

June 23, 2023

Maria made my experience positive and welcoming. She made suggestions for service that aligned with my needs and was very accommodating. More

by iantecson
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2023 -

Fremont Toyota responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Fremont Toyota. Thank you for your business and we look forward to seeing you back again next time!

June 23, 2023

Mr. Steve Sako is is a credit to your organization. He is a real Gentelman. More

by FREDERICKHOVSEPIAN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Fremont Toyota responded

Thank you for the five-star review! Our expert service team strives to get our customers back out on the road as efficiently and painlessly as possible, and we're glad to hear we succeeded. Thanks for choosing Fremont Toyota for your service needs and we hope to see you back again in the future.

June 22, 2023

Phil Stravers is good customer services, very details and patient, I definitely will recommend to others and will be back for the next schedule of my car. More

by TWANDL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Phil Stravers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2023 -

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

June 22, 2023

Great service. I just wish the wait were a little shorter. I will definitely recommend the service at this dealer to others. More

by JOSEPHNGHIEM
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2023 -

Fremont Toyota responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all your car needs in the future.

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