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Fremont Toyota - Service Center

Fremont, CA

4.6
3,896 Reviews

3,896 Reviews of Fremont Toyota - Service Center

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November 22, 2023

Maria was incredibly helpful and explained what was going on so clearly. I really appreciate when the communication is as clear and transparent as Maria is. It made me trust her and feel cared for as a custo More

by RYANBOGERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Fremont Toyota responded

Customer satisfaction is our top priority, and we're happy to hear that Maria was very helpful during your visit with us! Thank you for choosing Fremont Toyota, and please come back and see us for any of your future vehicle needs!

November 22, 2023

I found the car I need everything was good I will come again soon to. This location More

by snajibyars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Taguinod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Tello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micky Gastrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ervin Sunga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Stravers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Fremont Toyota responded

Thank you! We greatly appreciate your business and look forward to working with you again!

November 19, 2023

Micky Gastrock is very knowledgeable and helpful. Big thumbs up to the whole Fremont Toyota team. More

by SANJAYANDREKHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Fremont Toyota responded

Thank you for your positive comments! We appreciate your business. Please let us know how we can continue to help with your vehicle needs!

November 19, 2023

I have been coming to this dealership for over thirteen years! Everyone has been very helpful and friendly! More

by ALDA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Fremont Toyota responded

Thank you for your continued loyalty! We appreciate your business, and we are looking forward to working with you again!

November 18, 2023

Those are the Fremont Toyota Center were helpful, kind and took the time to inspected my car carefully. They heard my concerns and made sure those were looked over thoroughly. They even heard me out when More

by JOSE.L.ALONZO.JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Tello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micky Gastrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ervin Sunga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Stravers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Fremont Toyota responded

Customer satisfaction is our number one goal, and we're happy to hear that you provided with a great experience. Thank you for your business, and we hope to take care of any of your future vehicle needs!

November 17, 2023

Pat was a great advisor, please get him some lunch for a great customer service :) More

by SHAHPOOJAN9591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat O'Brien
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Fremont Toyota responded

Pat will be happy to hear your kind words! Thank you for choosing us, and we look forward to working with you again in the future!

November 17, 2023

I had a scheduled appointment and it still took them a bit more than three hours to do my oil change More

by erniescarpet.jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramiro Orozco
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Fremont Toyota responded

Thank you for your feedback. We’re disappointed to read that your service experience did not go as expected due to longer than expected wait times. At our dealership, our goal is to provide the best customer experience. If you would like to discuss this further, please contact General Manager, Bill Mason, at bmason@fremonttoyota.com.

November 16, 2023

Advisor is knowledgeable and trustworthy. Keeps commitments. Pleasant to deal with. Goes the extra mile to provide prompt service. More

by UMARJOZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Stravers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

UMARJOZI responded

Advisor provides good advice, gives great service.

Nov 16, 2023 -

UMARJOZI responded

N/A

November 16, 2023

Excelente el servicio y las personas encargadas excelentes seres humanos en especial la señora Maria More

by FANNYLUF77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Tello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micky Gastrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ervin Sunga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Stravers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Fremont Toyota responded

¡Gracias por los elogios y por elegirnos! Vuelva y visítenos para las necesidades futuras de su vehículo.

November 16, 2023

Bilaal was the service manager. He did Toyota recommended service for 20000 mikes. The work was done in hour as promised. Thanks to everyone involved. More

by MAHBOOBULALEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bilaal
Nov 16, 2023 -

Fremont Toyota responded

Thank you for taking the time out of your day to leave us such a kind review! We at Fremont Toyota are truly thankful for every piece of feedback we receive from our customers, and your review is no different. We've loved working with you, and we look forward to continuing our relationship. Thanks!

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