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Fremont Toyota - Service Center

Fremont, CA

4.6
3,896 Reviews
Call Service Center (510) 252-5550

3,896 Reviews of Fremont Toyota - Service Center

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November 11, 2023

The service team at Toyota fremont Friendly and knowledgeable. Maria was very friendly and also gave me good advice on the needs of my car for upcoming services. More

by kristin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Fremont Toyota responded

Great to hear! We are thrilled to hear that the team could do a great job and we look forward to having you back at Fremont Toyota sometime soon!

November 09, 2023

Very helpful with the service and with answering additional questions I had about my vehicle. More

by antonio4777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Fremont Toyota responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Fremont Toyota. Have a fantastic day!

November 09, 2023

Happy with good and fast service and appreciate advise from representative about my car condition More

by BGAMAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Atalig
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Nov 10, 2023 -

Fremont Toyota responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!

November 09, 2023

Quick and easy, no hassles. Staff were pleasant and answered my questions. I had a good experience! More

by imjen80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Balal
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Nov 10, 2023 -

Fremont Toyota responded

We appreciate the kind words! This is what we strive for here at Fremont Toyota! We endeavor to provide 100% satisfaction to our customers, and we're glad we met your expectations. Thank you for choosing us and we look forward to your return!

November 09, 2023

Very good service from technician. I recommend Fremont Toyota for your vehicle. Good price too! More

by jauxiliadora89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Munoz
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Nov 10, 2023 -

Fremont Toyota responded

Thank you, for taking the time to leave such a kind review of your experience here at Fremont Toyota. Customers like you are why we love coming to work every day. We cannot thank you enough for your patronage, and we look forward to continuing our relationship in the future.

November 09, 2023

Very good attentive and respectful and respectful. Was in and out on time and my car was washed More

by TERRELLMCBRIDE08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Fremont Toyota responded

Thank you for your recommendation and positive feedback about your recent experience with the team here at Fremont Toyota! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our team. It’s customers like you that we enjoy seeing time and time again! Thanks for stopping in, and we look forward to seeing you again next time!

November 08, 2023

Service Rep, provide quotation for simple tire-rotation OVER-PRICE at $100.00. Hope this process can provide better quote. More

by PDU168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Fremont Toyota responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all your car needs in the future.

November 08, 2023

Service takes too long time. Inspection find brake pads need to replace. No one explain it to me until job is ended More

by yaohuahuang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramiro Orozco
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Fremont Toyota responded

Thank you for your feedback. We’re disappointed to read that your service experience did not go as expected due to longer than expected wait times and communication. At our dealership, our goal is to provide the best customer experience though clear communication and professionalism. If you would like to discuss this further, please contact General Manager, Bill Mason, at bmason@fremonttoyota.com.

November 08, 2023

Went in for basic tuneup and oil change when they got done my truck showed engine lite on and Trac light on went back two times and now they are saying something has causing the light to come on and not More

by Amnwkca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Fremont Toyota responded

Thank you for taking the time to share your feedback. We take customer feedback very seriously and try to continually improve our service to our customers. We’re disappointed to hear that your recent experience with us was less than stellar, and we would like to speak with you more regarding your service visit to learn more. Please reach out to General Manager, Bill Mason, at bmason@fremonttoyota.com so we can discuss your concerns and try to restore your confidence in our business. We hope to hear from you soon.

November 08, 2023

Aways a pleasure working with Steve Sako. He always explains the services that will be performed. He answers all our questions and is such a nice person to work with. More

by BOBDEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

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