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Fremont Toyota - Service Center

Fremont, CA

4.7
2,419 Reviews

2,418 Reviews of Fremont Toyota - Service Center

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November 12, 2018

greatest advisor ever Steve Sako is the greatest advisor ever. I always trust his judgment and recommendations. My car is from 2003---I will probably get another Toyota More

by CCRLEW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
have not dealt with sales people, finance or internet personnel
Nov 13, 2018 -

Fremont Toyota responded

Thank you for the compliments! We appreciate the trust you have in us to take care of your Toyota. We'll be here to help whenever the time comes to shop for a new model!

November 12, 2018

Steve Sako is an excellent assistant service manager. He provides us with the best customer service you could ask for. Whenever our vehicles need service we al More

by louispf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Nov 13, 2018 -

Fremont Toyota responded

Thank you for the review, Louis! We're glad that you have had such great success working with Steve. We will continue to do everything we can to address any issues or concerns that might come up!

November 11, 2018

disappointed After the service on 11/8 my car was disabled on the road. When I checked with other repair shop they told me the car need replace battery, alternator More

by ROGERCHAN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Cruz
Nov 24, 2018 -

ROGERCHAN2 responded

As of today I still never get anyone to respond! I just want my money back from the service.

November 09, 2018

Car for Service Recall I brought my car in for service related to an airbag recall. I was attended to by Pat right away. Pat was professional and made experience very seamle More

by GEe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat
Nov 13, 2018 -

Fremont Toyota responded

Thank you for the compliment! We truly appreciate you taking the time to share your experience with us! Thank you for your business and we hope to take care of any of your future car needs!

November 09, 2018

Good Service The service center is good customer service, very organize and service are fast and quick. The service center guest room is clean and quiet, good dri More

by AmyMyTran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaias Gonzales
Nov 13, 2018 -

Fremont Toyota responded

Thanks for reviewing us and rating us 5 stars! We are delighted to hear that our staff helped in giving you such an excellent service experience with us! We appreciate your business and look forward to seeing you again!

November 08, 2018

great ob I am always pleased with my service at Fremont Toyota. That are always friendly and treat me like family. Have always had Toyotas and will continue More

by NICOLESROCA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : JOSE GUERRERO
Nov 13, 2018 -

Fremont Toyota responded

Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with us. Thanks for the excellent 5-star rating and for your continued loyalty with us. We look forward to your return!

November 08, 2018

Very Friendly and very responsive Overall, I had a great service advisor who answered all my questions and not making me feel stupid about it. Everything I had mentioned, she took the More

by dngo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Patton
Nov 13, 2018 -

Fremont Toyota responded

This is what we strive for! We are glad that you had a great experience. We pride ourselves on our knowledgeable and honest staff members. We appreciate your business and hope you come back to see us again soon!

November 08, 2018

Great Customer Service! Service Advisor Steve Sako is THEE BEST! I was able to wait for basic services (oil change, multi-point inspection, check “Maint Req” lamp, etc.) and More

by tmbscott3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Nov 13, 2018 -

Fremont Toyota responded

Steve will appreciate the shout out! It's great to know you enjoyed your experience with us. We’re glad to hear that you love our waiting area and amenities! If you need anything else, please come back and see us again.

November 08, 2018

5K service! Steve was very good at getting my car into service and taken care of. Easiest process to get my car serviced here. Steve has been servicing my car for More

by JOCYLANGARICA10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Nov 13, 2018 -

Fremont Toyota responded

It’s customers like you that we enjoy seeing time and time again! We truly appreciate your business and your continued loyalty. If we can help you further in any way, please let us know!

November 08, 2018

Awesome In the beginning I got some worst experience with service center in latency of servicing, not meeting my expectations when it comes to quality of serv More

by MOHDADIL8597
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Najib Razawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bilal najibyar, Osman Hassanzada
Nov 13, 2018 -

Fremont Toyota responded

Bilal is a great asset to our team and was more than happy to help. We pride ourselves on knowledgeable and honest staff members, like Bilal. We value your business and hope you come back soon!

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