Fresno Chrysler Dodge Jeep Ram
Fresno, CA
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Inspect your car after service Bought a car at Fresno dodge on blackstone, with about 11k miles on it . I was second owner and I got extended warranty and all and life time oil cha Bought a car at Fresno dodge on blackstone, with about 11k miles on it . I was second owner and I got extended warranty and all and life time oil changes , well after inspecting my car one day I saw missing hardware too my fan assembly which caused it too rub on the engine and cut my fan wires , I took it back and told them what I found , they wanted too still charge me 500 dollars too replace harness . I didnt remove the bolts and they claimed they didnt either . Even though all the work has been done by them , 1 year ago and couple of months I had power steering pump replaced and they are the only ones who worked on it or go under my hood . but I was still being charged a inspection fee for what I already knew and i was just told they dont know how the hardware went missing . I Didnt like the service ,I now go too Clovis So I can get my oil changes. Also service manager was a bit rude and not helpful at all. she just wanted too charge me instead of actually help . I do regular oil services so I was there every 4 to 5 months . Not anymore .check your car before u leave the lot . They also made a dent threw the inside of my door when replacing a window motor which I still have a dent with paint missing . Never got a call back or fixed. They didnt care if I left unhappy or about my car which I played big money for . Dont buy here or get service!!!!! More
Would Highly Recommend I'm very pleased with the service I received at this dealership. I highly recommend Dave, he made the process very easy and answered any and all quest I'm very pleased with the service I received at this dealership. I highly recommend Dave, he made the process very easy and answered any and all questions we had. More
great buying experience Fresno chrysler jeep was able to match discount given in San Jose dealerships. Los angeles dealerships wouldn’t even match those low prices. Easier to Fresno chrysler jeep was able to match discount given in San Jose dealerships. Los angeles dealerships wouldn’t even match those low prices. Easier to buy locally. No haggling needed...able to get low price with just one email. On day of purchasing car, the whole process took less than 1hour. Philip in internet dept was great. No sales pressure for add ons. Overall great experience. More
Almost unbelievable I never do reviews but I just have to say something. They repaired things that were not needed, recommended more repairs that were not needed, and th I never do reviews but I just have to say something. They repaired things that were not needed, recommended more repairs that were not needed, and then botched the repairs that finally were needed. They recommended a replacement engine! It was an almost unbelievable experience. I was just happy to get past it and was done until today when I got a call from them wanting me to trade in my pickup. I would never go back and never recommend this place. To be clear i want the lowest rating possible. More
Great service and people working there! Every time we go there we r treated by warm and friendly staff! Our needs r met quickly and accurately! They go above and beyond to accommodate us! Wh Every time we go there we r treated by warm and friendly staff! Our needs r met quickly and accurately! They go above and beyond to accommodate us! Whether it’s the Sales dept., Service dept., or the Parts dept.! Highly recommend this dealership on Blackstone Avenue!! More
Very quick and easy no nonsense experience Very professional and quick to answer all my questions Philip does an outstanding job of customer service this is my second purchase from this dealer Very professional and quick to answer all my questions Philip does an outstanding job of customer service this is my second purchase from this dealer looking forward to more in the future More
Simple and easy Scoot did a great job to make my visit as easy and painless as possible. He did a great job to get me the best deal and made sure all my questions and Scoot did a great job to make my visit as easy and painless as possible. He did a great job to get me the best deal and made sure all my questions and concerns where addressed and taken care of. More
Took my Dodge to repair a check engine light. The mechanic had no idea what the problem was. From wires to gr valve. Couldn’t figure it out but the bill was getting very high. Service was horrib The mechanic had no idea what the problem was. From wires to gr valve. Couldn’t figure it out but the bill was getting very high. Service was horrible. Went to pick up my truck and they did not help me. I left will see how long it takes them to get my truck. This is in Fresno dodge. Words experience I’ve ever had More
Great Experience. Phil was very pleasant and honest This is the second vehicle I purchased from Fresno Chrysler Dodge. Both experiences were pleasant. I liked the transparency and professionalism that P This is the second vehicle I purchased from Fresno Chrysler Dodge. Both experiences were pleasant. I liked the transparency and professionalism that Phil displayed. He went above and beyond what was necessary. Robert in finance was excellent as well. More
Honest Scott We’ve been looking for a car or truck the last few weeks. We spent 2 days at Gill in Madeira trying to work out a deal. When we got home we received We’ve been looking for a car or truck the last few weeks. We spent 2 days at Gill in Madeira trying to work out a deal. When we got home we received a call from “Scott” at Fresno Dodge. I told him what we wanted and the monthly payment. He got us as close as Gill ever tried. Thanks to Scott for being honest with us...A car salesman that tells the truth upfront. Kudo’s for having such a friendly and honest man on board. More