Friendly Ford

New Truck Working with the staff at Friendly Ford was a pleasant experience and all transactions were made in a timely fashion in accordance to my schedule. Working with the staff at Friendly Ford was a pleasant experience and all transactions were made in a timely fashion in accordance to my schedule. More

A great team and great apporach to car sales. I recently purchased a used vehicle as a surprise birthday gift for my husband after a year long search at dealers throughout the finger Lakes and Roc I recently purchased a used vehicle as a surprise birthday gift for my husband after a year long search at dealers throughout the finger Lakes and Rochester area. The salesman, Anthony Ackers, was extremely helpful and accommodating in every step of the purchase. After making an inquiry call and arriving 15 minutes later, the Jeep was waiting, plates and keys prepared for a test drive. No waiting. No pressure to purchase, no haggling on price and the best sale offer was made within minutes. This was the best priced Jeep Wrangler I have found of this quality anywhere. The planning and execution of making the purchase all the way through delivery of the vehicle was carefully managed and my husband had "the best birthday ever!". I would recommend this dealership to my family and friends. More

Excellent service! My salesman mark Yeattes was very helpful with any questions i had with the vehicle I was looking at. He helped me weigh all possible options and we, My salesman mark Yeattes was very helpful with any questions i had with the vehicle I was looking at. He helped me weigh all possible options and we, rather quickly, found an option that I was most comfortable with. Overall my experience was very nice and I would recommend any of my close family members or friends to do business with them. More

Friendly Ford is great Bought a Ford Escape from Kevin Greenlee at Friendly Ford. They made the process of buying a car so easy and I love my new Silver Ford Escape !!!!! Bought a Ford Escape from Kevin Greenlee at Friendly Ford. They made the process of buying a car so easy and I love my new Silver Ford Escape !!!!! More

Our best car buying experience yet My husband and I were in the area and decided to stop in as we were looking for an Explorer. Chris Ward was our sales person and what a difference fr My husband and I were in the area and decided to stop in as we were looking for an Explorer. Chris Ward was our sales person and what a difference from what we had encountered elsewhere! No fast talk, no pressure, and he made sure we were comfortable during our visit. The entire staff seemed very friendly. We recommend Chris very highly and, although we haven't had any service done yet, would encourage a stop at Friendly Ford if you're looking for a vehicle. More

Excellent service After running into a lengthy drawn out unresolved issue at a local Ford dealer I contacted Ryan Marko at the Friendly Ford service department and expl After running into a lengthy drawn out unresolved issue at a local Ford dealer I contacted Ryan Marko at the Friendly Ford service department and explained my situation. He immediately setup an appointment to bring my car in, reviewed the issue, repaired the car, and had it back to me in less than 3 days. This same issue wasn't even diagnosed at the local dealer after having the vehicle for over a month. Ryan and his staff took the time to review the repairs, explain what caused the problem, and reassured me that the car was 100% repaired. The overall care and attitude that I received from the staff was above and beyond. I wasn't a previous customer of Friendly Ford, but I am now and would highly recommend them for their service. Thanks again More

Excellent customer service Friendly Ford went above and beyond to ensure I purchased the best vehicle for me. Kevin Greenlee and the owners provided excellent customer satisfact Friendly Ford went above and beyond to ensure I purchased the best vehicle for me. Kevin Greenlee and the owners provided excellent customer satisfaction!! I would highly recommend Friendly Ford!! More

Great Service/Repairs Drove 50 minutes to specifically get our Nissan Rogue serviced at Friendly Ford. We knew that we had some major issues that needed repair in the near Drove 50 minutes to specifically get our Nissan Rogue serviced at Friendly Ford. We knew that we had some major issues that needed repair in the near future and had received some estimates near our home. Friendly Ford not only gave us an honest assessment of the vehicle's needs but gave us an estimate that was hundreds below others. I dropped the vehicle off and they called to alert me of the issues, cost and time estimates. On that 50 minute ride back home I could already tell a huge different after repairs. The car now drives like new and we saved a time of money. Friendly Ford has a great reward program, which puts a percentage of what you paid in an account to use on oil changes and such. Thanks so much to John, Ryan and the Gang for Your Great work. Highly recommended! More

car shoping at friendly ford my wife and I were very happy with the service and treatment we received from all the staff at friendly ford. we were surprised at how easy it was to my wife and I were very happy with the service and treatment we received from all the staff at friendly ford. we were surprised at how easy it was to get a deal done with shea bedient he was very helpful. More

My personal experience in car buying. I just brought a car from friendly ford. The salesperson that sold me my new car is Rich Holmes. I really recommend him to everyone if they are thinki I just brought a car from friendly ford. The salesperson that sold me my new car is Rich Holmes. I really recommend him to everyone if they are thinking about buying a car. More