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Friendly Ford

Geneva, NY

Overview
Reviews
4.8
163 Reviews
Call Dealership (315) 789-6440

1077 State Route 5&20

Geneva, NY

14456

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Showing 163 reviews

April 29, 2023

We’ve worked with Mark Yeatts for years, he’s gotten us into amazing vehicles with amazing deals! He’s definitely become part of the family! I couldn’t thank him enough for working with us and giving our f More

by t.galligan1997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Yeatts
Report | Print
Apr 29, 2023 -

Friendly Ford responded

Thank you so much for sharing your experience with Mark Yeatts at our dealership. We are thrilled to hear that Mark has become part of your family and has provided you with exceptional service over the years. We appreciate your recommendation and are glad to hear that he was able to get you into amazing vehicles with amazing deals. We will be sure to pass along your kind words to Mark and the rest of the team. Thank you for choosing us and we look forward to working with you and your family in the future!

Helpful
April 29, 2023

Mark Yeatts is great, we bought a 2023 bronco sport and 2019 ranger from him and are very pleased, highly recommended! More

by kwleroux2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff McKee, Mark Yeatts
Report | Print
Apr 29, 2023 -

Friendly Ford responded

Thank you for taking the time to leave us a review! We're thrilled to hear that Mark provided you with a great car-buying experience and that you're pleased with your 2023 Bronco Sport and 2019 Ranger. We'll be sure to pass along your kind words to Mark and our team. Thank you for choosing Friendly Ford, and we hope to see you again in the future!

Helpful
April 27, 2023

Joe is great -answered all my questions and very thorough-our family buys all our vehicles here 11 More

by racedad15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Lucarine
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Apr 27, 2023 -

Friendly Ford responded

Thank you for taking the time to share your positive experience with Joe at our dealership. We are thrilled to hear that he was able to provide you with the excellent service that our customers deserve. We appreciate your loyalty to our dealership and look forward to continuing to provide you and your family with great service in the future. If you have any questions or concerns, please do not hesitate to reach out to us.

Helpful
April 13, 2023

Kyle Lacey Is my go to person any time I need something done I call Kyle and he has taken care of me 350% It could be an oil change, tires are low anything to do with my jeep and is he ALWAYS WILLING TO HE More

by HELENBEMENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lacey, Jeff McKee, Ryan Borland
Report | Print
Apr 17, 2023 -

Friendly Ford responded

Thank you for sharing your positive experience with us and mentioning Kyle Lacey and Jeff Mckee by name. We are thrilled to hear that they have provided you with exceptional service and have gone above and beyond to ensure that you are taken care of. Our team at Friendly Ford is committed to providing our customers with a comfortable and stress-free car-buying experience. We appreciate your business and look forward to serving you again in the future.

Helpful
March 31, 2023

It was a pleasure working with them they made it real easy. I will come back More

by B2fast4u2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris M
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Apr 03, 2023 -

Friendly Ford responded

Thank you for your review and congratulations on your recent purchase! We're glad to hear that working with our team was a pleasure and that they made the process easy for you. We appreciate your business and look forward to seeing you again in the future. If you need anything in the meantime, please don't hesitate to reach out to us. Thank you for choosing us for your automotive needs!

Helpful
March 23, 2023

Tried to purchase a 2023 Ford Transit to be told they would only sell for 25% over MSRP. How can a dealership price gouge to this magnitude and consider themselves Friendly. Pure greed. More

by merc1100sc
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Unknown
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Mar 30, 2023 -

Friendly Ford responded

Chris, We appreciate you taking the time to leave a review about your attempted purchase at our dealership. We are sorry to hear that you were not satisfied with our pricing. As we mentioned in our response to your Facebook post, we would like to clarify that the ongoing shortage of cargo vans has significantly impacted the market demand for them. As a result, the price of cargo vans has risen across the industry, which is reflected in our pricing as well. We are doing our best to provide competitive pricing under these circumstances. We also want to address your phone call inquiry. We have searched our records and were unable to locate any information about your call. We would like to learn more about your experience, including who you spoke with and what was said. Our team takes customer service seriously and we want to ensure that every customer has a positive experience. We appreciate your business and hope that you will consider giving us another chance to assist you with your cargo van needs. If you have any further questions or concerns, please do not hesitate to reach out to us directly.

Helpful 1
February 24, 2023

Brandon is a always great to work with. I will continue to come back to him for my vehicle needs. More

by dccassidy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Forjone
Report | Print
Feb 25, 2023 -

Friendly Ford responded

Thank you for leaving us a review! We're happy to hear that Brandon provided you with great service and that you'll continue to trust him with your vehicle needs. We look forward to seeing you again soon!

Helpful
February 16, 2023

My husband and I just bought 2 new super duties, Mark Y was our sales man and he went above and beyond for us. We highly recommend Friendly Ford and MOST Definitely ask for Mark Y you won't be disappointed More

by Ashley Smithling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Yeatts, Heather Uvanni
Report | Print
Feb 25, 2023 -

Friendly Ford responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that Mark Yeatts went above and beyond to make your car-buying experience a smooth one. We appreciate your recommendation and hope you and your husband enjoy your new super duties for years to come. If you ever need anything in the future, don't hesitate to reach out to us.

Helpful
February 16, 2023

Got my wife and I both new super duties, Mark Yattes was outstanding going above and beyond to make this a smooth process. Need a new or used ride ask for Mark. More

by Kevin Smithling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Yattes, Heather Uvanni
Report | Print
Feb 25, 2023 -

Friendly Ford responded

Thank you for sharing your experience with Mark at Friendly Ford! We're thrilled to hear that he went above and beyond to make your car-buying experience a smooth one. We appreciate your recommendation and we're happy to have provided you and your wife with new Super Duties. We look forward to serving you again in the future!

Helpful
February 10, 2023

Awesome experience with Brandon and Phil. Appreciate the effort that was put in to getting me into my new 2022 Escape!!!!!!!!! More

by rscott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Forjone
Report | Print
Feb 12, 2023 -

Friendly Ford responded

Thank you for taking the time to share your experience with Brandon and Phil at Friendly Ford! We're so glad to hear that you had an awesome time and were able to get into the 2022 Escape that you were looking for. Our team is dedicated to providing the best possible customer service and making the car buying experience as stress-free and enjoyable as possible. Thank you for choosing Friendly Ford, and we hope to work with you again in the future.

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