Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Friendly Honda
Poughkeepsie, NY
1,011 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,011 Reviews of Friendly Honda
November 02, 2017
Tom is the perfect salesperson, no pressure! The dealership was clean and everyone is very friendly. Tom Muff understood exactly what I was looking for and wasted no time finding it for me. The dealership was clean and everyone is very friendly. Tom Muff understood exactly what I was looking for and wasted no time finding it for me. More
by HONDA2018z3
Employees Worked With
Tom Muff
November 02, 2017
Friendly Honda won me back! I have used Friendly Service for 10 years, and noticed a sudden, drastic, drop in service a few months ago. However, Scott provided such excellent ser I have used Friendly Service for 10 years, and noticed a sudden, drastic, drop in service a few months ago. However, Scott provided such excellent service and counsel that I am happy to say they are the Friendlys I have grown to trust. Thank you, Scott! More
by PR
Employees Worked With
How come none of the Service people arent listed above? Makes it seem like they arent valued!
October 31, 2017
Excellent Service After The Sale Purchased my Honda Odyssey from Friendly Honda during Summer 2016. Came in last week for my annual auto detail. Thanks to Thomas Muff and the Service Purchased my Honda Odyssey from Friendly Honda during Summer 2016. Came in last week for my annual auto detail. Thanks to Thomas Muff and the Service Crew my car came out looking brand new. Even had a loaner for the day that met all our needs. Once again, Friendly Honda has exceeded our expectations !!! More
by alec pandaleon
Employees Worked With
Tom Muff
October 30, 2017
Friendly staff "far exceeded" our expectations! My husband and I never expected to walk into Friendly Honda this weekend and walk out with a new car. When we walked into the dealership, we were gree My husband and I never expected to walk into Friendly Honda this weekend and walk out with a new car. When we walked into the dealership, we were greeted with a welcoming smile and handshake from John. John introduced us to Tom Muff. Tom was an exceptional, attentive salesman that made our choice to purchase a new car an an easy one. All of the staff we met were professional, courteous, and knowledgeable. More
by kgdande
Employees Worked With
John Chianfagna, Tom Muff
October 22, 2017
Great Service All of my concerns were addressed in a timely manner. Speedy and friendly experience. I always recommend Friendly Honda to everyone I know. Veronica S All of my concerns were addressed in a timely manner. Speedy and friendly experience. I always recommend Friendly Honda to everyone I know. Veronica Searles, the Service Manager always goes above and beyond. More
by SUSAN49
Employees Worked With
Veronica Searles
October 22, 2017
Satisfied. After my unacceptable experience, I got a call from the general manager. He worked with me, and I am now satisfied. However, I give them a 3 star rati After my unacceptable experience, I got a call from the general manager. He worked with me, and I am now satisfied. However, I give them a 3 star rating just because of the hassle and aggravation to have my concerns listened to. If my concerens were adressed properly, and as quickly as they took my money, this would have been a 5 star review. With that said, Carlos is top notch in the sales department. Overall staff are very friendly, but in my recent experience, some members of management need to take a course to sharpen customer resolution skills. More
by Steve4855
Employees Worked With
Mike Glynn, Tom Pratt, Carlos Scaloni, Freddie Dunning, Caitlin McCoy
October 20, 2017
Excellent service always. I trust my sales person (Rick S) and he provides friendly and professional services when I need it. I believe that I get the best service from him and I trust my sales person (Rick S) and he provides friendly and professional services when I need it. I believe that I get the best service from him and he helps me to make the right decisions. Thanks! More
by Sung4151
Employees Worked With
Sorry, can't remember name of finance dep. , Rick Studler
October 18, 2017
Great The staff was patient and honest. I was able to state what I was looking for and the price. We were able to come to a mutual agreement. The staff was patient and honest. I was able to state what I was looking for and the price. We were able to come to a mutual agreement. More
by ForWhat
Employees Worked With
Pat Clark, Jim Libutti, Bruce Heron
October 16, 2017
Repair I have an older crv. And was treated like it was brand new. They found the problem and repaired it quickly. The cost was reasonable I have an older crv. And was treated like it was brand new. They found the problem and repaired it quickly. The cost was reasonable More
by Scubagirl1
Employees Worked With
Brian
October 12, 2017
OUTSTANDING Team !! Tom, Adam, Brian, Rose and the rest of the Honda team get the job done! They worked diligently to make the impossible possible. Super professional ser Tom, Adam, Brian, Rose and the rest of the Honda team get the job done! They worked diligently to make the impossible possible. Super professional service, every articulate and attentive. Communication is crystal clear every step of the way. I went in there hopeless , they got me an amazing deal and I drove out of there that same evening with a new car. This is my 4th Honda car from this dealership. Highly recommend Friendly Honda of Poughkeepsie. Extremely grateful !!! Thank you!!! I LOVE MY 2017 HONDA ACCORD!!! =) More
by soraya184
Employees Worked With
Rose , Pat Clark, Brian Hartwell, Dan Tomasetti, Tom Muff, Caitlin McCoy
