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Friendly Honda
Poughkeepsie, NY
1,011 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,011 Reviews of Friendly Honda
October 09, 2017
friendly and very helpful I went to buy the car the staff are friendly and helpful they make my dream of buying new car true I’m very thankful to all. I went to buy the car the staff are friendly and helpful they make my dream of buying new car true I’m very thankful to all. More
by Sukumarjk
Employees Worked With
Jim Libutti, Papa Mbaye, Dana Newton, Dan Tomasetti, Carlos Scaloni
October 09, 2017
Tom Muff excellent salesman The salesman, Tom Muff, with whom I worked defied all the negative stereotypes about car (particularly used) salesmen. I was replacing a 19 year old c The salesman, Tom Muff, with whom I worked defied all the negative stereotypes about car (particularly used) salesmen. I was replacing a 19 year old car and was unfamiliar with the changes that had occurred in that period. He was patient, knowledgeable, and informational. I had many many questions and he never made me feel that I was wasting his time. When I first saw the car I eventually purchased it had not yet been priced. Tom gave me an estimate. When it was priced, it was $1,000 more. Tom spoke to management and they agreed to honor the price that had been quoted. The dealership only got a 4-star review because of a less than perfect experience with finance and service. Even though this was no longer Mr. Muff's responsibility, he stepped in to smooth out the wrinkles. Friendly Honda has a valuable asset in Tom Muff. More
by sjn446
Employees Worked With
Jim Libutti, Tom Muff
October 09, 2017
Such a wonderful experience with Carlos and the team! Carlos was great every step of the way! Really, everyone was wonderful at the dealership! Not pushy or rushed, very patient. They helped us make a dec Carlos was great every step of the way! Really, everyone was wonderful at the dealership! Not pushy or rushed, very patient. They helped us make a decision about the best options for us with the vehicle, financing and trade in. It was a great experience and we're so glad that we went to Friendly. Other dealerships we visited were condescending, slick and unhelpful. There's definitely a different atmosphere at Friendly. They are patient and very helpful! More
by Amelia B
Employees Worked With
Paul Hoffman, Carlos Scaloni, Caitlin McCoy
October 07, 2017
No problems Great experience. I'm very happy with my new car and the help I got from Dane and Brian. I look forward to working with friendly honda again. Great experience. I'm very happy with my new car and the help I got from Dane and Brian. I look forward to working with friendly honda again. More
by Dlhaspel
Employees Worked With
Brian Hartwell, Dane Dolan
October 05, 2017
Friendly Honda Really is Friendly! My daughter and I just had the BESt buying experience at Friendly Honda. Carlos Scaloni guided us through the process of replacing a 14 year old Civic My daughter and I just had the BESt buying experience at Friendly Honda. Carlos Scaloni guided us through the process of replacing a 14 year old Civic with a new Honda Fit. He presented us with options in writing and helped us choose just the right car. I was surprised and very pleased at how quickly the whole process was completed. Carlos and the team at Friendly are terrific and I would highly recommend them to anyone looking for a new car. More
by Kathy B Murphy
Employees Worked With
Carlos Scaloni
October 05, 2017
Great customer service Have been to other dealers and always got the typical pushy sales person. The people at Friendly Honda are truly "friendly." Tom made the process easy Have been to other dealers and always got the typical pushy sales person. The people at Friendly Honda are truly "friendly." Tom made the process easy and stress free. He was very helpful and knew exactly what car was perfect for our budget and family needs. I highly recommend Friendly Honda to anyone looking to lease or buy. More
by DlionsFan
Employees Worked With
Jim Libutti, Tom Muff
October 02, 2017
Waited 2 1/2 hours for a SCHEDULED oil change The desk staff were very nice but it didn’t change the fact that I was getting out of there at 11 for an 8:30 scheduled oil change. The desk staff were very nice but it didn’t change the fact that I was getting out of there at 11 for an 8:30 scheduled oil change. More
by Bill M
Employees Worked With
Rick Studler
September 28, 2017
Great experience, great people! A big thanks to Dane, and all at Friendly Honda. I was looking for a second car (used). A Honda Fit just came in and I drove right over. It was a hit A big thanks to Dane, and all at Friendly Honda. I was looking for a second car (used). A Honda Fit just came in and I drove right over. It was a hit more than I wanted to spend, but after a few minutes there, I realized it was worth it. This was a dealer I could feel confident in. There was no hype, just straight talk. After a quick test drive, I put down a deposit. I test drove the Fit before they had time to service and prep it, and it was very good. After they serviced and prepped it, it was even better. More
by thinkinginimages
Employees Worked With
Dane Dolan
September 26, 2017
My CRV Saved my Life I bought a Honda CRV from Tom Muff in 2016 & did not expect to be buying another a year later. While Tom's understanding of my needs was paramount I bought a Honda CRV from Tom Muff in 2016 & did not expect to be buying another a year later. While Tom's understanding of my needs was paramount the 1st time I purchased, it was even more special the 2nd. After my vehicle was struck, it rolled onto it's roof. I emerged from the wreckage unscathed. It made sense to buy the exact same car that saved my life and use the exact same salesman that brought the CRV into my life. More
by NewCRVGuy
Employees Worked With
Tom Muff
September 22, 2017
Another good experience Wanting a more convenient ride then our truck and not willing to pay the $$$ for an RV, my husband and I decided to look at minivans. We narrowed it Wanting a more convenient ride then our truck and not willing to pay the $$$ for an RV, my husband and I decided to look at minivans. We narrowed it down to the Honda Odyssey and Toyota Sienna. Friendly's online inventory and our previous experience with them brought us back. We met Patrick who was informative, professional, and helpful in our decision making. Competitive pricing, an excellent certified pre-owned program, and a quality reputation sealed the deal for us! More
by 410linda
Employees Worked With
Patrick Feliciotto
