Frisco Chrysler Dodge Jeep Ram

Very good, very good communication Hunter was a great advisor. Very prompt, really good communication even though my vehicle was a longer than usual stay. advisor. Very prompt, really good communication even though my vehicle was a longer than usual stay. More

Daphne was great- listened to my concerns, made sure the car was looked at quickly. Car was repaired under time estimate. car was looked at quickly. Car was repaired under time estimate. More

I found the process very easy and enjoyed working with the whole team. Would come back the whole team. Would come back More

The dealership was fine, the experience with Jonathan Mejia was great, he was very professional and made sure I was taken care of from the minute I arrived to the dealership. He understood what I was loo Mejia was great, he was very professional and made sure I was taken care of from the minute I arrived to the dealership. He understood what I was looking for and made sure it was accomplished. More

Came in to have a headlight fixed and decided to get both changed out. They were able to easily accommodate the request. Had my Jeep Grand Cherokee back the same day and washed. Continue to go back because o changed out. They were able to easily accommodate the request. Had my Jeep Grand Cherokee back the same day and washed. Continue to go back because of the great honest service! Thank you! More

Do not buy from this dealer, they were not honest in the finance department. Due to this I have cancelled an extended warranty and it’s been months now and I still have not received the full refund. finance department. Due to this I have cancelled an extended warranty and it’s been months now and I still have not received the full refund. More

My wrangler has been in the shop multiple times in the last few weeks and after getting it back.. the check engine light came on again. Would love to just have a Jeep that works instead of being broken al last few weeks and after getting it back.. the check engine light came on again. Would love to just have a Jeep that works instead of being broken all the time. More

I brought my Jeep Renegade in for a factory recall repair of the belt buckle sensor. Anthony told me that it needed a part that they had to order but couldn't give me a date the part would get in. I tried to of the belt buckle sensor. Anthony told me that it needed a part that they had to order but couldn't give me a date the part would get in. I tried to stay in touch with him but he never returned my calls or my emails for 2 months. I finally had reach out to his boss and threaten reporting the dealership for billing for a repair they never completed. All of a sudden he called me back and the part had been delivered a while back. He did apologize and offered another free oil change (my 4th offered) and begged me not to write a bad review but I found this customer service so disrespectful I thought I'd let you know that I'll be using the Plano dealership from now on. More

John took wonderful care of me and my truck. I would definitely refer John to my friends I would definitely refer John to my friends More

Work was performed on time as promised thank you for the care of my vehicle. care of my vehicle. More