Frisco Chrysler Dodge Jeep Ram

My car was running rough and Sean was able to quickly diagnose the issue. The got me back on the road ASAP. My after market warranty didn’t cover much, but Sean was able to find a few coupons to help o diagnose the issue. The got me back on the road ASAP. My after market warranty didn’t cover much, but Sean was able to find a few coupons to help offset the repair cost. I would highly recommend this location. More

Their staff runs scams. I set an appointment to address a water leak on the back of my truck cab. They charged $199 diagnostic test that was supposed to identify the leak location. Charged me to replace a br water leak on the back of my truck cab. They charged $199 diagnostic test that was supposed to identify the leak location. Charged me to replace a brake light (because that was where “they said” the location of the leak was coming from). $301 total charges and 4 HOURS of waiting in the lobby. Went home to test that the leak was gone...it was not so had to go right back up there. Almost 2 more hours I was up there for the second time. They literally tried to challenge first before confessing...they said they tested it and cannot find this leak still so I literally had to go to the back show them. Even in that very moment they questioned me till I grabbed his hand and shove it under the seat so he could feel the running water down the back wall into then cab of my truck. Really? When I asked what the heck they even did the first place as it was obviously they’d been caught in their lies. Their answer was, “I am sorry. We did not run the test and we did not even check to see where the water was leaking from. We just assumed it was the third brake light” More

The staff was friendly, courteous, and attentive. Dealership was clean and easy to navigate. Our sales guy Marquis was top notch and worked hard to accommodate us. Dealership was clean and easy to navigate. Our sales guy Marquis was top notch and worked hard to accommodate us. More

Jonathan made buying our brand new car super easy and fun! The staff were so accommodating and patient with us. Thank you!! We cant wait to drive and enjoy fun! The staff were so accommodating and patient with us. Thank you!! We cant wait to drive and enjoy More

Very happy with the speed I finished my new purchase in. Derek was great. This is the second vehicle I’ve bought here and will continue coming back for purchases and service so long as I own a Ram or Jeep. Derek was great. This is the second vehicle I’ve bought here and will continue coming back for purchases and service so long as I own a Ram or Jeep. More

It was the most terrible experience at Frisco Dodge yesterday. Please do not get enticed or lured into something they do not intend to do as they claim, "  We desperately need nice vehicles like yours yesterday. Please do not get enticed or lured into something they do not intend to do as they claim, "  We desperately need nice vehicles like yours and trade in values have never been higher. We are in a position to offer you top dollar for your vehicle and reimburse you 100% of the money you recently spent in service." The price they offer for trade in is way too low and disappointing. I was offered a trade in value for my dodge caravan 2008 as $ 500, whereas in KBB, I was offered a trade in value for about $2300. Please see the screenshot. And their claim for reimbursing the service repair which I spent for an amount of $ 2500, where was that? Please do not get cheated by Frisco Dodge because I was. More

A great dealership with accommodating staff and management. They really try hard to make sure you are happy and satisfied with their product. I recommend them. management. They really try hard to make sure you are happy and satisfied with their product. I recommend them. More

Staff very professional and were quick to respond to my requests. Follow-up was as I expected and the overall experience exceeded my expectations. Wish I had approached the used vehicle manager to gi requests. Follow-up was as I expected and the overall experience exceeded my expectations. Wish I had approached the used vehicle manager to give me an appraisal for my Jeep on trade for a new Jeep. More