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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,727 Reviews

1,727 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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April 17, 2025

Outstanding Service ! ! Davis knows the importance of customer service and his knowledge of the tires for a gladiator helped me to get the right tires! More

by Odra S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodrigues
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear you had a great experience with our tire services for your Gladiator. Our team appreciates your feedback and wishes you safe travels.

April 16, 2025

Great customer service. They take time to go over services specifics. Good location and facilities. More

by rafygutierrez4312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're grateful you had a positive experience with our team at Frisco Chrysler Dodge Jeep Ram. Thank you for highlighting our location and facilities. Wishing you well.

April 16, 2025

Diagnosed & fixed issues with vehicle as promised. Premium rate but know the car is repaired/maintened properly. More

by martin_crystal1103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We're glad to hear that our team was able to assist with diagnosing and fixing your vehicle issues at Frisco Chrysler Dodge Jeep Ram. Your trust is important to us, and we appreciate your business.

April 16, 2025

Necessary action was taken quickly. Had clear and frequent communication as necessary. Could get vehicle ready in reasonable time. More

by TICKFOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear you appreciated our communication and speed of service at Frisco Chrysler Dodge Jeep Ram. Thanks for sharing your experience, and take care.

April 16, 2025

Fast and efficient . No wasted steps with any oh th employees. All knew their jobs More

by jlw27105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We appreciate hearing that our team's efficiency met your expectations at Frisco Chrysler Dodge Jeep Ram. Have a great day!

April 16, 2025

Amazing! John was quick to greet me and answer my questions I will be handling all of my service at the Frisco location for now on! More

by keselr
Recommend Dealer
Yes
Employees Worked With
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Moen
Apr 16, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased that our team could assist you so well. We look forward to your continued trust in Frisco Chrysler Dodge Jeep Ram for your service needs.

April 16, 2025

Great job by the whole service department. Look forward to build a great relationship. Some of the best customers service you can ask for More

by jrwheeler67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A J
Apr 16, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your kind words about our service department at Frisco Chrysler Dodge Jeep Ram. We appreciate the opportunity to serve you and build a lasting relationship.

April 15, 2025

Warranty info possibilities I was provided by your service rep was incorrect. I paid for a part that would have been covered. No way to change after the repair was done. Not a good situation. More

by kristi.knight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Davis Pham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We value customer satisfaction here. I would like the chance to speak with you about your recent visit with our Service Department regarding the cost associated with a warranty repair and the details of your vehicle warranty. It would be much appreciated if you would kindly email me with your preferred contact information at a time that is best for you. Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

April 15, 2025

I had a great experience getting my oil change! My service advisor, Derrick, was super helpful and professional from start to finish. The whole process was quick and smooth. More

by baddie2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear you had a smooth experience with our team for your oil change. Thank you for choosing Frisco Chrysler Dodge Jeep Ram.

April 15, 2025

Davis is great to work with. Davis is always available and helpful. He knows his job very well and very professional. More

by v_limon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate the kind words about our team at Frisco Chrysler Dodge Jeep Ram. We're glad to hear you had a positive experience. Take care.

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