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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,743 Reviews

1,743 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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March 27, 2025

High quality job was done to my Jeep on time Mr. Derrick Johnson is doing exceptionally work More

by TAREK_97
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Johnson
Mar 28, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear you had a great experience with our team at Frisco Chrysler Dodge Jeep Ram. We appreciate your feedback.

March 27, 2025

Davis and all the staff in Service department were professional and knowledgeable. Fixed the issue More

by kristi.knight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear that our team took great care of you. Thanks for choosing Frisco Chrysler Dodge Jeep Ram. Wishing you smooth rides ahead!

March 26, 2025

Davis and the whole team are amazing! ! Davis always makes sure i’m taken care of and explains everything to me in detail so i can understand!!! My car is my dream car, and Davis makes sur More

by leighmackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith (always greets me) and my tech Darryl are also amazing!!!
Mar 26, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're grateful for your kind words. Our team strives to provide great service and support, so it’s rewarding when our efforts are recognized. We look forward to assisting you with all your Jeep needs at Frisco Chrysler Dodge Jeep Ram.

March 26, 2025

Service writers are all great, no issues there however my last 2 service visits the actual work done has not been great. Took my wifes Compass in for an oil change and noticed it had leaked oil all over the More

by jwberger74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here. I would like the opportunity to discuss your recent experience with our Service Department regarding the oil change for both your and your wife's vehicles. Additionally, I would like to address the matter of the lug nut key and the service reminder sticker for your RAM. Can you please send your contact information to me? I look forward to hearing from you. Robert Stickles Service Manager robertstickles@greenwayauto.com

March 26, 2025

Still waiting on call back, since 1st day i boight my car everything was lack of communication and what i was told was getting done didnt get done and or was done wrong More

by Lupemeza12.lm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derrick Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Please know your feedback is important to us. I would like the chance to speak with you about your experience with our Sales Team regarding the level of communication received and the services suggested. Could you please reach out to me directly at your earliest convenience using your preferred method of contact so we can discuss this? Thank you, Andre Moore General Sales Manager andremoore@greenwayauto.com 469-888-4788 ext. 253

March 26, 2025

Overall the service was completed properly. The time did take longer than they said it would take. I didn’t get as many updates as I have in the past More

by iacosta17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Riley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback. We appreciate your patience and will work on improving our communication to enhance the experience at Frisco Chrysler Dodge Jeep Ram. If there's anything else you'd like to discuss, please reach out to us directly.

March 26, 2025

Hunter Pierce is a wonderful service representative. He always provides excellent service and keeps us updated thru the service process. Frisco Dodge is one of the best dealerships I have ever worked More

by tonya.hawkins10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate the kind words about our team and your experience at Frisco Chrysler Dodge Jeep Ram. Thank you for recommending us for service or purchases.

March 26, 2025

Prompt quality service and good communication throughout the process. No surprises on the service or cost. More

by jswear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with Frisco Chrysler Dodge Jeep Ram. Take care and let us know if there's ever anything else we can assist you with.

March 26, 2025

I appreciate the help and fast service provided to resolve our issue with the new compass More

by WHORNSBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with Frisco Chrysler Dodge Jeep Ram. We're glad to hear that our team provided swift assistance with your new Compass. Have a great day!

March 25, 2025

I am not happy from my last service. If I had guided properly I would have saved good amount of dollars. Staff is least bother for customers welfare. I feel I am paying more on this deal More

by mohsin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
Mar 26, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We take your feedback of great importance here. I would like the chance to speak with you about your recent experience with our Service Department regarding the level of customer care that you were provided with and the cost associated with the services. It would be much appreciated if you would kindly email your best contact details at a time that is best for you. Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

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