Frisco Chrysler Dodge Jeep Ram - Service Center
Frisco, TX
1,743 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center
High quality job was done to my Jeep on time Mr. Derrick Johnson is doing exceptionally work Derrick Johnson is doing exceptionally work More
Davis and all the staff in Service department were professional and knowledgeable. Fixed the issue professional and knowledgeable. Fixed the issue More
Davis and the whole team are amazing! ! Davis always makes sure i’m taken care of and explains everything to me in detail so i can understand!!! My car is my dream car, and Davis makes sur ! Davis always makes sure i’m taken care of and explains everything to me in detail so i can understand!!! My car is my dream car, and Davis makes sure to tell me the best way to take care of it for service and all other things. I know i am in good hands with this team, and for that, i’ll never go anywhere else. So grateful for Davis and everyone at Jeep Frisco. More
Service writers are all great, no issues there however my last 2 service visits the actual work done has not been great. Took my wifes Compass in for an oil change and noticed it had leaked oil all over the last 2 service visits the actual work done has not been great. Took my wifes Compass in for an oil change and noticed it had leaked oil all over the garage and driveway. The oil filter was loose and had leaked more than a quart. On the last visit for my Ram I noticed my lug nut key was missing, when searching for it I noticed it was still on the passenger front lug nut. Had this come off going down the highway could have caused damage to not just my vehicle but others around me. Also noticed that 5W20 oil has been used even though 0W20 is the factory recommended oil for the Ram. Lastly the oil life monitor was not reset and no reminder sticker placed on my windshield. More
Still waiting on call back, since 1st day i boight my car everything was lack of communication and what i was told was getting done didnt get done and or was done wrong everything was lack of communication and what i was told was getting done didnt get done and or was done wrong More
Overall the service was completed properly. The time did take longer than they said it would take. I didn’t get as many updates as I have in the past The time did take longer than they said it would take. I didn’t get as many updates as I have in the past More
Hunter Pierce is a wonderful service representative. He always provides excellent service and keeps us updated thru the service process. Frisco Dodge is one of the best dealerships I have ever worked He always provides excellent service and keeps us updated thru the service process. Frisco Dodge is one of the best dealerships I have ever worked with. I would recommend them for service or purchases to anyone that asks. More
Prompt quality service and good communication throughout the process. No surprises on the service or cost. the process. No surprises on the service or cost. More
I appreciate the help and fast service provided to resolve our issue with the new compass resolve our issue with the new compass More
I am not happy from my last service. If I had guided properly I would have saved good amount of dollars. Staff is least bother for customers welfare. I feel I am paying more on this deal If I had guided properly I would have saved good amount of dollars. Staff is least bother for customers welfare. I feel I am paying more on this dealership than others More