Back

Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.3
736 Reviews

736 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

Sort by
April 30, 2024

Tyler did a great job supporting us. Followed up with us multiple times. He kept us well informed More

by harryblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler LaCava
May 02, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're delighted to hear that our team provided support worthy of a 5-star experience at Frisco Chrysler Dodge Jeep Ram. We appreciated being able to keep you well informed. Your review is very valued.

April 30, 2024

Dropped my truck off as scheduled. Got a ride home. Truck was fixed and ready in a couple of days so they picked me up. Truck was all clean & shiny, and I was happy to get it back. Ser More

by scott.hosley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Malhas
May 02, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. We're glad our team at Frisco Chrysler Dodge Jeep Ram was able to assist in getting your truck repaired swiftly and returning it clean and shiny. Your happiness is important to us!

April 30, 2024

They just don’t seem to be good anymore. They tried selling me something that I didn’t even need that cost 9000.00. More

by wszczurek83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know the name
May 02, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Here at Frisco Chrysler Dodge Jeep Ram, we truly value customer satisfaction. I would like the chance to learn more about your recent experience with our Service Department. Can you please send me your contact information so we can discuss your feedback in greater detail? I would appreciate it. Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

April 30, 2024

This dealership told me my rear brakes were a safety concern and were in critical condition. Because of how expensive it was in comparison to going to a local shop, I declined the new brakes from the de More

by JD5100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
May 02, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We value you feedback here at Frisco Chrysler Dodge Jeep Ram. Given the opportunity, I would like to speak with you about your overall experience with our Service Team regarding the rear brakes on your vehicle. Please provide me with your best method of contact so we can discuss this further. Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

April 29, 2024

5 stars for Davis always taking good care of me and my vehicle’s needs. More

by mwthornley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis
Apr 29, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased to hear that you appreciate our team's dedication in meeting your vehicle needs. It echoes our target at Frisco Chrysler Dodge Jeep Ram to maintain exceptional customer service. Thank you for the top-notch rating.

April 28, 2024

I called to get tire and service warranty info to replace my tires. I had a flat tire and needed to act quickly to get information. They had no history and despite the fact I they been servicing my vehicle More

by russell_jimmerson
Recommend Dealer
No
Employees Worked With
Sam
Apr 29, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Please know your feedback is important to us here at Frisco Chrysler Dodge Jeep Ram. I would appreciate the chance to speak with you about your experience with our Service Team regarding the service warranty information and tire replacement. Please contact me at your earliest convenience. Best, Robert Stickles Service Manager robertstickles@greenwayauto.com

April 28, 2024

They had my vehicle in and put in a timely manner. They addressed my issues promptly and were very descriptive of the procedure. More

by plfielder2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Apr 29, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your positive feedback. It is great to hear Frisco Chrysler Dodge Jeep Ram met your expectations in terms of efficiency and clarity with procedures. We value your patronage.

April 28, 2024

Very professional service on top of what needs to be done and in a good time. More

by bsims0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabias Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your positive feedback and are pleased that our professional service met your expectations in good time. At Frisco Chrysler Dodge Jeep Ram, we strive to provide efficient services for all your auto needs. Thank you for choosing us.

April 27, 2024

Got to my problem and solved it very quick, Really appreciate the service proved to me. More

by Jstone11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 29, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your review. Meeting customer needs quickly and efficiently is a hallmark of service at Frisco Chrysler Dodge Jeep Ram. Have a wonderful day!

April 27, 2024

Great service by all especially Stevan. From the internet and online rapport to the service at the dealership. Will definitely recommend the Frisco team More

by Sharen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevan Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We genuinely appreciate your kind words about the internet, online rapport and dealership service at Frisco Chrysler Dodge Jeep Ram. It is always encouraging to know that our team left a good impression. Thank you for recommending us.