Front Royal Ford

Work was complete in a timely manner and in a professional manner. Customer service was first rate. Would gladly recommend others to use this dealer! professional manner. Customer service was first rate. Would gladly recommend others to use this dealer! More

Thank you Kirsten for your great customer service. You took the time to make sure I was in the car I really wanted and nothing less. I truly appreciate your time, patience and kindness. Front Royal Ford i took the time to make sure I was in the car I really wanted and nothing less. I truly appreciate your time, patience and kindness. Front Royal Ford is lucky to have such a personable young lady on their team. More

The car was not detailed to anyone’s standard. I understand the car was used but to have chocolate on the back seat seams pathetic. The inside of the windshield was barely clean enough to drive at n understand the car was used but to have chocolate on the back seat seams pathetic. The inside of the windshield was barely clean enough to drive at night. The individual assisting Kirsten put the license plate on was smoking behind the car while we waited for it to be completes. Not exactly the professional appearance I would expect from a Ford dealership. More

Freindly and courteous service. This will be my go to place for new vehicles for the foreseeable future. Sales, management, financing, shop personel, were all very helpful. place for new vehicles for the foreseeable future. Sales, management, financing, shop personel, were all very helpful. More

The Front Royal Ford Team certainly made our buying experience the absolute very best !!! We appreciated the fact that our salesman; Jared Pence’s friendly, honest, And laid back approach was truly app experience the absolute very best !!! We appreciated the fact that our salesman; Jared Pence’s friendly, honest, And laid back approach was truly appreciated, we did not feel pushed around at all, he exhibited helpful and knowledgeable customer service skills, which put us into the vehicle we really LOVE!! Jared helped us begin our very spontaneous, yet much needed buying experience, then Gabriel in Finance eased us into a affordable loan with much care, efficiency, and honest guidance. TRULY...the entire team there at Front Royal Ford clearly represents the meaning of phrase “together everyone achieves more” As a TEAM. highly recommend visiting this dealership when in the market for a reliable vehicle and a great buying experience . They ALL helped make our buying experience awesome, from first greeting to handing us our keys , everyone pitched in to make it happen!!! Much Thanks to You all! Donna R. More

We are so happy with everything and the way everyone was so friendly to us. They do such a good service! The prices are also incredible. so friendly to us. They do such a good service! The prices are also incredible. More

Great place to deal with , I loved the no pressure from the salesman Billy as well as Alice who answered my online questions about the vehicle that we purchased from Billy . the salesman Billy as well as Alice who answered my online questions about the vehicle that we purchased from Billy . More

I'm not a fan of dealerships. I hate the stereotypical "car salesman" most people think of, but Front Royal Ford is anything BUT. Destiny was wonderful to work with and seriously had the patience of a sai "car salesman" most people think of, but Front Royal Ford is anything BUT. Destiny was wonderful to work with and seriously had the patience of a saint with my purchasing situation. They were incredibly accommodating and provided the best service. I was able to buy my dream truck, waited 18 years for one, and it was the most painless experience I've ever had in buying a car. You can tell everyone who works here are get along really well and its a huge large family and they bring you in and treat you like on of the members. Great experience and I would definitely recommend to buy from them!! Thanks for much Destiny for getting me into my Dream Truck!!! :D More

Employees did not wear mask and did not wipe Vehicle down. There was no social distancing. Employees where friendly and helpful. I think this Dealership should have more consideration for their customer down. There was no social distancing. Employees where friendly and helpful. I think this Dealership should have more consideration for their customer's safety. More