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Front Royal Ford - Service Center
Front Royal, VA
394 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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394 Reviews of Front Royal Ford - Service Center
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October 13, 2020
Service takes great care of my cars and truck 4 total.I deal with Aimee she makes sure the tech knows what's going on deal with Aimee she makes sure the tech knows what's going on More
by blblythe
Verified Customer
Helpful October 01, 2020
Took the Escape in for repairs and worked with Mike.He keep me informed and let me know what was needed.Repairs were done without problems keep me informed and let me know what was needed.Repairs were done without problems More
by blblythe
September 28, 2020
I showed up one day around 3:40 pm as I checked and saw the service department closed at 7 pm and was really surprised when I was told that a simple 30-40 minute job couldn’t get done as they were “booked the service department closed at 7 pm and was really surprised when I was told that a simple 30-40 minute job couldn’t get done as they were “booked up” eventually I got the oil change but at running risk of problems arising in the car. I think I’m going to just bite the bullet and do it myself from here on out. More
by Jerry
Employees Worked With
September 22, 2020
Very responsive to the needs of my vehicle. Will return for services on my other vehicles. Mike is very friendly and helpful. Keep up the good work. for services on my other vehicles. Mike is very friendly and helpful. Keep up the good work. More
by billjenkins4
Employees Worked With
Michael Seal
September 22, 2020
Friendly, good customer Service, Front Royal Ford was very accommodating to the distance that I had to drive and the tight timeline that was needed for me to be able to purchase the truck very accommodating to the distance that I had to drive and the tight timeline that was needed for me to be able to purchase the truck More
by brandon.rhine
Employees Worked With
September 22, 2020
This dealership got my vehicle right in for its first service and a state inspection. The service dept was very thorough with my vehicle. I was in and out in no time and vehicle was cleaned up. service and a state inspection. The service dept was very thorough with my vehicle. I was in and out in no time and vehicle was cleaned up. More
by rebelpit
Employees Worked With
Michael Seal, Aimee Fink
September 17, 2020
Work was complete in a timely manner and in a professional manner. Customer service was first rate. Would gladly recommend others to use this dealer! professional manner. Customer service was first rate. Would gladly recommend others to use this dealer! More
by SJW
Employees Worked With
Aimee Fink
September 15, 2020
Employees did not wear mask and did not wipe Vehicle down. There was no social distancing. Employees where friendly and helpful. I think this Dealership should have more consideration for their customer down. There was no social distancing. Employees where friendly and helpful. I think this Dealership should have more consideration for their customer's safety. More
by CWNEFF
Employees Worked With
September 13, 2020
New dealership for me. Was not happy anymore with local Ford service. So now I will travel a little further and hope each visit is as good as the first 2. 1 as buyer, 1 to service. Ford service. So now I will travel a little further and hope each visit is as good as the first 2. 1 as buyer, 1 to service. More
by Shelbyman
Employees Worked With
Billy Albright
September 12, 2020
I have been taking my vehicles to Front Royal Ford for years. I can expect quality service at a reasonable price. I don't even own a Ford anymore but continue having my vehicles serviced there. I would de years. I can expect quality service at a reasonable price. I don't even own a Ford anymore but continue having my vehicles serviced there. I would definitely recommend their service center. More
by Dave
