Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Front Royal Ford - Service Center
Front Royal, VA
476 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
476 Reviews of Front Royal Ford - Service Center
Sort by
July 30, 2021
I brought my truck in for a oil change. The staff was very polite and professional. I recommend this dealership to not only purchase a new ford but also for their high quality maintenance department. very polite and professional. I recommend this dealership to not only purchase a new ford but also for their high quality maintenance department. More
by Jda88
Verified Customer
July 30, 2021
Service personal were polite and responsive. Service appears to have done properly. I had no idea that the tires or breaks were so warn. I was disappointed that the intermittent 'Check Park Aid' message appears to have done properly. I had no idea that the tires or breaks were so warn. I was disappointed that the intermittent 'Check Park Aid' message did not happen while they had it. More
by Bbrackman
Employees Worked With
Kristen Peterson, John Aguilar
July 26, 2021
It would be helpful to be able to schedule service instead of first come first serve. Having customers line up before the service department opens is a strange practice in my opinion. instead of first come first serve. Having customers line up before the service department opens is a strange practice in my opinion. More
by chad.wray
July 26, 2021
very nice, friendly service, car was done in just a couple of hours. Look forward to dealing with the service dept again, As always service people are very helpful, Thanks couple of hours. Look forward to dealing with the service dept again, As always service people are very helpful, Thanks More
by GRL3
July 19, 2021
Dropped truck off in am and it was ready by noon. Everyone was friendly and helpful. I will recommend them to friends and family. Ok Everyone was friendly and helpful. I will recommend them to friends and family. Ok More
by timglitzner
July 08, 2021
I always receive great service at Front Royal Ford. The service manager and staff always inform me of what is needed to be done and the estimated cost which I appreciate. Gerald service manager and staff always inform me of what is needed to be done and the estimated cost which I appreciate. Gerald More
by BONNDODS5
Employees Worked With
John Aguilar
June 30, 2021
June 30, 2021
Prompt service, courtesy, respectful and will go back! Thank you! back! Thank you! More
by fishel_angela
Employees Worked With
June 30, 2021
Zach was very professional and extremely pleasant to work with with More
by db12
Employees Worked With
