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Front Royal Ford - Service Center
Front Royal, VA
394 Reviews
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394 Reviews of Front Royal Ford - Service Center
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July 24, 2020
Unfair pricing I was overcharged for the tires. Found the same 4 tires at other places $30 cheaper. Found out that a card for for service was no longe4 accepted at I was overcharged for the tires. Found the same 4 tires at other places $30 cheaper. Found out that a card for for service was no longe4 accepted at an authorized dealership which resulted in me having to run up credit cards in order to pay for tires and inspection. The service rep quoted me price of $903, I asked if this included everything and was told yes. He then came up with a total of $971 and said he had no way of calculating taxes. I was charged to discard tires and also for mounting new tires. If I had know that my card was unacceptable and that I would be cheated in such a blatant manner, I would have taken my business elsewhere. If these trying times I am heartbroken to know that I was Cheated in such a way. Make no mistake, you will never get my business again. I will drive to Northeren Virginia where I will not be taken advantage of. More
by PHILLIPPMASON
Verified CustomerEmployees Worked With
Michael Seal, Aimee Fink
Helpful July 23, 2020
The Works During this crazy time everyone was very professional. The service was taken care of. Had some extra things needed and that was taken care of. During this crazy time everyone was very professional. The service was taken care of. Had some extra things needed and that was taken care of. More
by dmyraceburu
Employees Worked With
July 22, 2020
Reliable I can count of reliable work every time I bring in one of my vehicles for service whether it is for routine maintenance or a major repair. I can count of reliable work every time I bring in one of my vehicles for service whether it is for routine maintenance or a major repair. More
by CASTCARES
Employees Worked With
Michael Seal
July 11, 2020
Great price and job on the new shoes for the F250! Nito 35x12.50x20 , priceless. I had no idea the assortment of tires you have, Coopers too! Thank you! 35x12.50x20 , priceless. I had no idea the assortment of tires you have, Coopers too! Thank you! More
by Bill.Lewis1
Employees Worked With
Michael Seal
July 10, 2020
Dealt with them when Shenandoah Ford. People and management have changed a lot but service is usually always good. Experiences are usually as expected. I actually walked around the whole lot the oth management have changed a lot but service is usually always good. Experiences are usually as expected. I actually walked around the whole lot the other day and I was not approached... unusual but I attributed it to Covid More
by pudduck
July 03, 2020
Did a good job except they could of run my truck through the complimentary car wash. I had oil changed ties rotated and replaced a broken fuel water separator drink plug it was all done in a timely manner. the complimentary car wash. I had oil changed ties rotated and replaced a broken fuel water separator drink plug it was all done in a timely manner. More
by kfauver3580
Employees Worked With
June 29, 2020
Brought my 2017 Ford Explorer in for a shutter while driving. They found out my torque converter had failed. Mike and the techs at front Royal Ford got me taken care of driving. They found out my torque converter had failed. Mike and the techs at front Royal Ford got me taken care of More
by JBrown
Employees Worked With
Michael Seal
