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Frontier Dodge Chrysler Jeep

Lubbock, TX

4.5
989 Reviews
Welcome Ready to replace your current vehicle? Want to purchase your first new car? Come experience the Refreshing Difference at Frontier Dodge. We are committed to supplying our customers with the finest new Dodge Rams, Chargers, Avengers, Nitros, Journeys, Calibers, Dakotas and Challengers. You will also be able to find the used car you've been searching for in our extensive pre-owned inventory. Allow our sales staff, trained to find you the vehicle best suited to your needs, to demonstrate why we stand out among the competition. You also have the option of filling out the CarFinder form and we will begin searching for the exact model you desire. Not only will we locate the vehicle, but we also will bring it to our Lubbock, TX dealership located at Spur 327 @ Frankford for you to test drive. We are dedicated to outstanding customer service, so it's our pleasure! If you have any questions about Frontier Dodge's inventory, auto parts, financing, services or specials, call us today at (866) 761 - 4313. Someone from our friendly staff will be glad to assist you!
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5801 Spur 327

Lubbock, TX

79424

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Showing 989 reviews

September 13, 2019

Auto Buying Experience Customer service was outstanding rep was very nice and helpful. Will be recommending and referring friends and family. Will be getting next vehicle fr More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oreo Martinez
Sep 13, 2019 -

Frontier Dodge Chrysler Jeep responded

Thank you for your review of our dealership. We appreciate your feedback and recommendation!

September 12, 2019

Slow , inattentive, and inconsiderate service. Well I don’t know we’re to start , this is an infinitely large waste if my time. Frontier Dodge Jeep was by far the worst service I have ever had. An More

by Shawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2019 -

Frontier Dodge Chrysler Jeep responded

Shawn, we apologize that you did not have an excellent experience at our dealership. We would like to know more about your recent visit and help make it right. If you are still having issues, please contact our dealership and ask for general manager Rick Harrison. Thank you.

September 11, 2019

4000mile Check up Prompt service and very friendly employees. Andrew Solis made me feel welcome. Thanks to him. Service was great. Waiting room is nice. Very clean. More

by Anniece Willis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Solis
Sep 11, 2019 -

Frontier Dodge Chrysler Jeep responded

Thank you for your review of our dealership! We appreciate your wonderful feedback.

September 09, 2019

Bought a car by accident lol Went in to just look around. Assumed they were closed since it was after 8pm. Well they were there and smooth talked me into trading in my srt Jeep fo More

by Raptorman14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Christopher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cherokee Christopher
Sep 09, 2019 -

Frontier Dodge Chrysler Jeep responded

Thank you for the review and congrats on the new ride!

September 07, 2019

Quick and fast in purchasing my new car. Sam went above and beyond to make sure that I got the car I wanted. Made the process the fastest and easiest when purchasing my new car. Best experien More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Bautista, Oreo Martinez
Sep 09, 2019 -

Frontier Dodge Chrysler Jeep responded

Thank you for your review of our dealership. If there is anything else that we can help you with, please let us know!

September 04, 2019

Why have an appointment I had an appointment on Wednesday but can’t look at my truck until Monday. Why make appointments? No loner car until it’s diagnosed. Probably one of More

by Brian Davis
Recommend Dealer
No
Employees Worked With
Not employee fault
Sep 05, 2019 -

Frontier Dodge Chrysler Jeep responded

We apologize that you are unsatisfied with you experience at our service department. An appointment secures your place in line to begin the process of diagnosing your vehicle. Per Chrysler policy we must determine if the complaint is truly a warrantable issue before we can place anyone in a rental. If you have any further questions or concerns please contact our dealership.

August 30, 2019

Excellent best dealership I’ve been too Great friendly quality and quick service! Highly reccommend to everyone. Great company. The professionalism of the sales team and management was great More

by Lpowell77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracey Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Frontier Dodge Chrysler Jeep responded

Thank you for this great review! If there is anything else that our team can help you with, please let us know.

August 29, 2019

oil change Sonia was very nice and professional. She informed me about a oil changing package that help me save money for the future I appreciated that. A More

by Shelby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonia
Aug 29, 2019 -

Frontier Dodge Chrysler Jeep responded

We are so glad that our team could get you and your vehicle taken care of. Thank you for your review!

August 27, 2019

They kept me informed Frontier kept me informed throughout the time my Pickup was in for a recall visit. They fixed it within the time I was told and it was fixed correctly More

by Brady S.
Recommend Dealer
Yes
Employees Worked With
Johnny in service
Aug 28, 2019 -

Frontier Dodge Chrysler Jeep responded

We are so glad that our team could help you get your truck back into tip-top shape. Thank you for your review!

August 24, 2019

Trade d us up and Tracey took good care of us. He made the process as quick as possible to get us in and out of here. More

by Jodibox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracey Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2019 -

Frontier Dodge Chrysler Jeep responded

We are so glad that our team was able to help. Thank you for your review!

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