Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 353 reviews
March 12, 2014
My family and I where in the market for a clean,reliable,fuel efficient vehicle and we found one online from Frontier Toyota. We contacted the sales agent Jeff Johnson to see if the vehicle w clean,reliable,fuel efficient vehicle and we found one online from Frontier Toyota. We contacted the sales agent Jeff Johnson to see if the vehicle was available. Mr. Johnson said he would check immediately, we were placed on hold for a few minutes and Jeff return to deliver the good news,the Honda CRV we have been looking for was there. I submitted a quick finance application and schedule an appointment the following day. We met with Jeff who was very friendly and helpful, went for a test drive and ended up purchasing the the car in a matter of a couple hours. This was hands down the absolute best experience I have ever had purchasing a vehicle, your team at Frontier Toyota has made a repeat customer for life. I will recommend any one that ask to your dealership. Thank you to Jeff Johnson sales and Sean Alperin " Norm" Finance Manager for all that they did. We Love the CAR! Thank You, Jason Hughes Customer for life. More
by jayh40
Employees Worked With
Helpful March 11, 2014
We are members of Costco and we saw that you can go to authorized dealers through Costco to purchase new cars. Since we knew exactly what car we wanted, Costco put us in touch with Frontier Toyota. We wer authorized dealers through Costco to purchase new cars. Since we knew exactly what car we wanted, Costco put us in touch with Frontier Toyota. We were contacted by Jeff Johnson and we told him what we wanted and they had the exact vehicle we wanted. Jeff contacted us and explained the whole process and we set a time to go to the dealership to meet with him. Jeff Johnson made the process very easy for us and as a customer he made us feel at ease. That included removing the car from the showroom floor, demonstrating the features of the car, and also taking the car for a test drive. After filling out the required paperwork with him, we were then taken to the finance guy whom finished the required paperwork for the transaction. I would rate the dealership and Jeff Johnson as outstanding. Now we have to do is enjoy our new Venza. Thank you to Costco and a really big thank you to Jeff Johnson, the salesman at Frontier Toyota. Signed - "The Hess Family" More
by alex1996
Employees Worked With
March 07, 2014
Worst dealership to deal with!!! Very dishonest. These managers have no respect for their customers. They made a deal with us and we came back next day from an hour away to purchase the car and after fill managers have no respect for their customers. They made a deal with us and we came back next day from an hour away to purchase the car and after filling out initial paperwork SHAH came over and says we won't sell it at the price WE ALREADY AGREED UPON!!!!!! Costco Auto recommended this dealership but we have made a complaint with them as well and hopefully they will be rethinking sending business to such a dishonest dealership. More
by Lhackman
Employees Worked With
March 04, 2014
Jeff Johnson was very accommodating and helpful. He answered every question honestly, and he was very patient He is a true professional. The whole experience was very enjoyable. I would definitely do answered every question honestly, and he was very patient He is a true professional. The whole experience was very enjoyable. I would definitely do business with Jeff again. More
by kmccallon
February 26, 2014
Lance is fantastic...the most honest and helpful car salesman I have met. I highly recommend him if you are in the market for a Toyota. However, the service department at this dealership is horrible. salesman I have met. I highly recommend him if you are in the market for a Toyota. However, the service department at this dealership is horrible. The service "advisors" are order takers and if you want to ask them a question, good luck getting an answer. I don't complain much generally, but in one year, I have already had to speak with a manager twice. Hopefully, Lance moves to a better dealership. He deserves better. More
by Timegal
February 14, 2014
I got a new Venza at this dealer. Drew was great in many ways. He was quick, and straight forward in everything. I really appreciated his effort in making the deal happen. I would definitely recommend this ways. He was quick, and straight forward in everything. I really appreciated his effort in making the deal happen. I would definitely recommend this dealer and Drew to others. I got the car that I wanted at the price range that was lower than any other dealers (I have researched and contacted many dealers for a while). More
by joo11442
Employees Worked With
February 09, 2014
Great sales service~!! Drew was fantasic~! He was very Great sales service~!! Drew was fantasic~! He was very friendly and upfront with everything. I will definately go back there. Also I will refer Great sales service~!! Drew was fantasic~! He was very friendly and upfront with everything. I will definately go back there. Also I will refer my friends to Drew. More
by Leepaulr
Employees Worked With
September 21, 2013
Jeff Johnson is very respectful, honest, and trustworthy. He really cares about his customers and communicates in a very professional manner. He is very prompt when responding to emails and phone calls. I wo He really cares about his customers and communicates in a very professional manner. He is very prompt when responding to emails and phone calls. I would recommend him to anyone without hesitation, he is one of the most friendliest salesman at this dealership! He knows what he is doing and is very knowledgeable. Thank you again! More
by s2005snak
Employees Worked With
September 21, 2013
This is a letter I sent to Frontier Toyota in Valencia, CA. This is what I claimed happened to me! Richard, Michael and Joe, Everyday someone would come up to either myself or my partner, and tell us CA. This is what I claimed happened to me! Richard, Michael and Joe, Everyday someone would come up to either myself or my partner, and tell us how cute our car was. I would then spend time with them, telling them how much I love my car. That I'd test driven all the small cars out there, none drove like my IQ. That it drove like a little sports car. So much power, and how it held the road like a little sports car. I was a walking billboard for you guys. Until roughly 8/16/13, when the car started idling low, losing its power.. I took it to N. Hollywood Toyota, where Gary in service test drove it.. and said he couldn't find anything wrong with it. I'd called you guys that same day... and Joe said he was busy that weekend, but bring it on Monday. After leaving the car with Joe overnight, I'd called on Tuesday for an update. He told me they found out what the problem was... and they'll fix it. Joe said he knew for sure what it was, and had no doubt they could repair the problem. Either way, the car today still has the same problem. But as you know, that's not my biggest issue with my car and Frontier Toyota. You see... my high performance tires, that gave the car its great traction, firm steering control and made it look different from the all the other IQ's was gone and replaced with factory tires. These are other items I claim to had been removed and replaced with factory stocked items. (Tinted back window, straighter/longer front window, high performance/larger size tires, both front lower seat cushions, smaller steering wheel, front headlights, removed back passenger seats) Scratches and Damages: Two scratches on front hood, front driver panel scratched and not put back together correctly, oil spots on top of inside roof, scratches on dashboard, damage on front window plastic bottom cover from tools placed on it, replaced shorter center console, rubber trim from on top of car is coming up, top of car and near front window) It seems like you guys were certainly real busy with all that time you spent with my car! ***LISTEN UP, THESE GUYS ARE CRIMINALS*** Remember, you've been warned! If you want to stop by and ask me more questions about my experience with Frontier. You can find me today, in front of Frontier with my sign "CRIMINALS" I don't want this to happen to another person... this is one of the worse things that has ever happen to me in my life.... DON'T LET FRONTIER do this to you! More
by alixsb
August 08, 2013
They practice 'yo-yo financing' and a gentleman named Hovic told me they do this on a daily basis;that it is customary at Frontier Toyota.... And he is also a rude person! named Hovic told me they do this on a daily basis;that it is customary at Frontier Toyota.... And he is also a rude person! More
by Artgirl11
Employees Worked With
Hovic
