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Frontier Toyota

Valencia, CA

4.8
368 Reviews
"We don't close deals, we open relationships"
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23621 Creekside Rd

Valencia, CA

91355

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Showing 368 reviews

July 25, 2024

Jasmine in sales was so amazing! She made my car buying experience smooth and easy. If you’re looking for a honest, reliable, and overall professional salesperson, I couldn’t recomme More

by martinezogenesis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine Decoste
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Frontier Toyota responded

We appreciate the kind words for Jasmine. Thanks for choosing Frontier Toyota!

July 23, 2024

Excellent service and great salesperson, Pia. No stress buying experience. Highly recommend. My 2nd car from Frontier. More

by mike.cowan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pia Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Frontier Toyota responded

We appreciate your continued business. Thank you for choosing Frontier. We're here for you always.

July 23, 2024

I have been taking my two Lexus cars to this dealership for the past 4 years. Lilly always took take care of my cars. I tell the truth, she was always honest with me. They are way cheaper than the Lexus de More

by vicisagani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arshak Kirakosyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lilly service assistant and Bill master technician
Jul 23, 2024 -

Frontier Toyota responded

Thank you for taking the time to review us. We truly appreciate you.

July 22, 2024

T went out of his way to make this deal happen. Was able to set me up with great help and everyone in office was there to answer any questions I had . Made me feel comfortable and made the deal hap More

by Roberto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
T Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Frontier Toyota responded

We appreciate the kind review. Thanks for choosing Frontier Toyota and congratulations on your new ride!

July 15, 2024

Mr. T Nguyen is the only person I trust to buy a car in CA. 3rd time. Honest & transparent. T was able to get me into the right vehicle for my situation. Came in looking for a Tacoma: got me into a Tundra More

by Mark F.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
T Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Frontier Toyota responded

Thanks, Mark! Congratulations on the new truck and please don't hesitate the call if you have any questions. We're here for you always.

July 12, 2024

Our experience at Frontier Toyota was amazing! Their transparency and friendliness made for a pleasant purchase. Jasmine, our saleswoman, was knowledgeable, personable, and never seemed like she More

by Webbs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Irvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Decoste
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Frontier Toyota responded

We appreciate the kind review. Congratulations on your new ride!

July 06, 2024

He was patient and helpful with our many questions. He helped us compare a few vehicles and was very professional. More

by vlnessa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
T Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Jr. Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2024 -

Frontier Toyota responded

We appreciate the kind words, Vanessa! Thanks for choosing Frontier Toyota. We're here for you always.

July 03, 2024

Amazing service by Jasmine Decoste extremely knowledgeable great attitude everything felt like a seamless process. More

by JJ
Recommend Dealer
Yes
Employees Worked With
Jasmine Decoste
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Frontier Toyota responded

Thanks for choosing Frontier Toyota!

June 22, 2024

Total professional! T gets you handled promptly and simply. Anyone worried about being given the runaround or talked down to should seek him out, he’s a straight shooter More

by Noah Liebmiller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
T Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2024 -

Frontier Toyota responded

We appreciate the kind words for T. Thanks for choosing Frontier Toyota!

June 15, 2024

Had an awesome first car buying experience with the help of their salesman, T. Dude was super professional, to the point, no funny stuff that I've encountered at literally every other dealership. Just told More

by ksaginian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
T Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aurelio Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Frontier Toyota responded

Dear Customer, We thank you for your business and for bringing your experience to our attention. We would like to offer a sincere apology for your treatment in finance. Although it's clear this individual was having a bad day, that should have never spilled over to the customer side. We will be working with him to ensure customer service is always the number one priority. Congratulations on the new car and please don't hesitate to reach out to T should you need anything at all.

Jun 21, 2024 -

ksaginian responded

If this is in fact something you will look into, then i appreciate it. However, I have been told by a former employee that Aurelio is close with the owner and thus nothing will come of this. For your future customers’ sake, I hope that is not the case…

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