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Future Chrysler Dodge Jeep Ram of Fairfield

Fairfield, CA

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115 Reviews

2595 Auto Mall Pkwy

Fairfield, CA

94533

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Showing 115 reviews

May 30, 2018

Amazing people! I cannot tell you how nervous I was to buy a new car, but let me put you at ease, A lovely lady by the name of Nora Meagan, Alex And Izzy were AMAZED More

by Pamelafig66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Nora Meacham, Izzat Tadrous
Jun 01, 2018 -

Future Chrysler Dodge Jeep Ram of Fairfield responded

Thanks for leaving a review, Pamela! Buying a car shouldn't be painful and we are glad we made it a positive experience for you. The customer care you dealt with is what we aim for every day, all of our customers are family. Let us know if you need anything else! Have a great day.

May 28, 2018

Persisted and friendly staff I am satisfied over all....but the wait was craizy...wow...we want to leave by 6pm...built over all Nora and Alex Randy what made a little easier to s More

by agojjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Nora Meacham, Randy Ycmat, Team Catalina
May 29, 2018 -

Future Chrysler Dodge Jeep Ram of Fairfield responded

We appreciate your feedback. It's our goal to provide the most efficient service possible, and we will use your comments to make improvements to our services moving forward. Your business means a lot to us and we hope to have another opportunity to work with you again in the future.

May 23, 2018

Great service Everything was great from when I first pulled up. The waiting room was very pleasant. Your service advisor Greg was very helpful and efficient. Overa More

by JEFLINX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Rhoads
May 25, 2018 -

Future Chrysler Dodge Jeep Ram of Fairfield responded

You're so welcome! And thank you for taking the time to let us know about your visit. We're glad that you had a great service experience and that Greg could help you out! We will be sure to pass along the compliment. We look forward to seeing you again!

May 21, 2018

Friendly staff From service writer to clean up crew everyone was very friendly. The waiting room has great coffee. After service was complete they washed my truck. More

by RCTWIN2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Rhoads
May 23, 2018 -

Future Chrysler Dodge Jeep Ram of Fairfield responded

We're glad you like our staff! Thank you for coming by and for your business.

May 21, 2018

Go see walter in service! Period Walter managed my trucks needs and facilitated my experience at Fairfield dodge. He's very helpful and is great at what he does. My truck is fixed and More

by NUNEZ8822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter , Ralph Charles Matthews
May 23, 2018 -

Future Chrysler Dodge Jeep Ram of Fairfield responded

We're so glad to hear you had a swift service experience. Please reach out to us if there's anything else you need assistance with, we would be happy to help. Thanks for stopping by!

May 16, 2018

Excellent service Stopped in with no appointment and the advisor was able to get me in and out quickly. He was professional and even made sure they washed my car for me More

by GRHOADS1114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young guy in service
May 17, 2018 -

Future Chrysler Dodge Jeep Ram of Fairfield responded

Our goal is to get you back on the road as soon as possible! We're glad your experience was a great one. Thanks for stopping by.

May 15, 2018

Excellent as usual Your company being fair, trustworthy and honest was able to solve a major problem which was not visible. Although, another company created the issues More

by lmcp.ccc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter and the other man in service area.
May 17, 2018 -

Future Chrysler Dodge Jeep Ram of Fairfield responded

That's what we like to hear! It's good to know that our team treated you with the honesty and transparency you deserve. Thank you for your positive review, we appreciate it!

May 14, 2018

Service Walt Ameling went above and beyond to make the service of my vehicle painless as possible. Excellent communication and customer service goes a long w More

by garnerzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Amet
May 16, 2018 -

Future Chrysler Dodge Jeep Ram of Fairfield responded

We're so glad to hear you had a swift service experience with Walt. Please reach out to us if there's anything else you need assistance with, we would be happy to help. Thanks for stopping by!

May 11, 2018

OUT OF THIS WORLD Bill the parts manager is groovy kind of dude. He helps me with all my parts needs. He got me the correct part in a fast and efficient manner. More

by slim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bill, Reputation Management, Team Catalina
May 14, 2018 -

Future Chrysler Dodge Jeep Ram of Fairfield responded

Thank you for your review! We are so happy to hear you had a great experience with us! Bill will be pleased to hear your kind words! Thanks for choosing us!

May 11, 2018

Great service Walter got me in and out no hitch, and kept me updated while the vehicle was being worked on, and got me out on time More

by RNEWMAN5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter
May 14, 2018 -

Future Chrysler Dodge Jeep Ram of Fairfield responded

Thank you for your review! We are so happy to hear we could get you in and out in an efficient manner! Come back and see us again soon!