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Future Ford of Sacramento
Sacramento, CA
727 Reviews
Our goal is to give you the best possible experience whether it's here online or at our store located at 4625 Madison Ave., Sacramento. Our professional and fun-loving sales team is committed to your complete satisfaction. Future Ford of Sacramento prides itself on building relationships with our customers throughout all phases of the automotive journey whether it's Sales, Service, or Parts. Our Team is a proud recipient of the Presidents Award, Ford's most prestigious award for customer satisfaction and sales volume. All of us on the Future Ford Team look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 727 reviews
February 01, 2022
Dropped car off night before my appointment. Went seemlessly. Picked it up next day at end of day. Joshua and everyone were courteous, knowledgeable and efficient. seemlessly. Picked it up next day at end of day. Joshua and everyone were courteous, knowledgeable and efficient. More
by MARTLON24
Verified CustomerEmployees Worked With
Joshua Arruda
Helpful February 01, 2022
Very helpful, explained everything, everyone was very kind and easy to talk with. Thank you kind and easy to talk with. Thank you More
by FREEMANSHARON78
February 01, 2022
The service staff at Future Ford were awesome. They were prompt, professional, and friendly. My rental vehicle for the day was brand new and clean, and they even paid for the couple of gallons of gas I use prompt, professional, and friendly. My rental vehicle for the day was brand new and clean, and they even paid for the couple of gallons of gas I used. I'm thoroughly satisfied with the experience. More
by MASTER.ROBBIEWAN
Employees Worked With
Michael Dahla
February 01, 2022
Everything went great! just when I thought I wasn't going to get what I wanted the guys pulled a rabbit out of their hat and presented me with exactly what I wanted that I didn't even know I wanted. Thank yo to get what I wanted the guys pulled a rabbit out of their hat and presented me with exactly what I wanted that I didn't even know I wanted. Thank you so much I love my Explorer!!! More
by AMERCER9947
February 01, 2022
Some of the best customer service I have ever received and no sales pressure, just a genuine desire to make their customers happy. and no sales pressure, just a genuine desire to make their customers happy. More
by JENMAT
February 01, 2022
Warranty service multiple time for vehicle and gas not been completed to spec. Vehicle has repeated same issues that have not been repaired. I was charged for warranty work that was not completed to spec. been completed to spec. Vehicle has repeated same issues that have not been repaired. I was charged for warranty work that was not completed to spec. Vehicle has repeated same issue that ford is putting off. Broken drivers seat with multiple work orders. This is a safety issue and negligence. Def system replacement with same issue accruing again. Vehicle was purchased at ford dealership, financed thru ford credit and extended warranty purchased at time of purchase thru ford. Ford has failed to repair the vehicle on multiple occasions. Vehicle is not drive able due to driver seat. This is a safety issue which I am involving corporate. You have had 3 years. More
by Mrhunter.c
Employees Worked With
Kevin service department
