Future Nissan of Folsom - Service Center

Good fast and friendly service every time I come by for a service. Thank you service. Thank you More

Friendly, efficient, and professional! All you really need are 3 words - not fifteen words - because these are what counts. All you really need are 3 words - not fifteen words - because these are what counts. More

Addison gave me great customer service and communicated well. The only thing I would change for the service center is not playing radio and TV at the same time. Difficult to listen to for 1-2 hours while well. The only thing I would change for the service center is not playing radio and TV at the same time. Difficult to listen to for 1-2 hours while waiting. Car service was excellent and Addison explained everything really well to me. More

No complaints about their staff, who werecompletely professional and courteous. But my issue was not resolved. I am unable to charge my car at the brand new charging stations at my worksite with th professional and courteous. But my issue was not resolved. I am unable to charge my car at the brand new charging stations at my worksite with the State of California. Everyone else can use the chargers and the Facilities people told me they haven't received a report from anyone else about not being able to charge their cars there. I went to Future Nissan of Folsom to have them look at the issue. They did a lot of diagnostics and tried using their chargers, said everything checked out just fine and it charged on theirs. So they washed their hands of the issue and won't offer anymore help on it. So now I need to schedule and take my car in to another service center, maybe Nissan in the Roseville Auto Mall, to see if their techs could do better. I want to be able to charge my car at my worksite like everyone else, even it requires techs to go a little out of their way and dig deeper for how to fix the issue! More

Robert, Johnny, and Jeff were great to work with. The process went was smooth and fast! The process went was smooth and fast! More

Addison has been my service advisor for my last 3 visits. The service I received was fast, friendly and efficient. He kept me updated on the status of my vehicle. I greatly appreciate the Lyft transportation The service I received was fast, friendly and efficient. He kept me updated on the status of my vehicle. I greatly appreciate the Lyft transportation too!! More

Great service provided recently for my Armada 2019. They found filters that needed attention and they let me know after completing the wheel alignment. Thanks They found filters that needed attention and they let me know after completing the wheel alignment. Thanks More

Johnny, Jason and Angela are examples of perfect customer service. My car was totalled on Tuesday and Wednesday these awesome individuals executed a stress-free transaction which was amazing because customer service. My car was totalled on Tuesday and Wednesday these awesome individuals executed a stress-free transaction which was amazing because I was dealing with a concussion I have from a fall on Friday. Great team! Excellent customer care! More

Nicole was smart, kind, knowledgeable, friendly and very helpful. I was a bit early and she did not miss a beat getting a technician for my Rogue and a Lyft for me. She called me when she said that she wo helpful. I was a bit early and she did not miss a beat getting a technician for my Rogue and a Lyft for me. She called me when she said that she would call to let me know that my car was ready and the technician did a great job putting me confidently back on the road. More