Future Nissan of Roseville

Super friendly David Cooley helped me find the car I loved and made sure I got around the price I was looking for. Very honest and really connected wirh him! David Cooley helped me find the car I loved and made sure I got around the price I was looking for. Very honest and really connected wirh him! More

Optional fee isn't so optional once you're in finance UPDATE: After being in contact with Michelle (the owner-loyalty manager) and Adrian (used car manager), the dealership has offered to make things righ UPDATE: After being in contact with Michelle (the owner-loyalty manager) and Adrian (used car manager), the dealership has offered to make things right; I will update this review when confirmation has been made. ORIGINAL REVIEW: Bought a used Toyota truck last night from this dealership. When running numbers with the salesman, there was a $199 dealer-fee for "etching" called EXPRESS CODE. This fee was explicitly defined as OPTIONAL on ALL documentation, and the salesman confirmed that I was not required to pay for it if I didn't want it (and I did not want it at all). Fast forward over an hour, and we're in the finance room, where the finance guy shows me a paper with the $199 fee, and I declined it. The finance guy said it's not optional, and it has to be paid for or there's no deal. I asked to discuss this with the salesman who told me otherwise; he came in and apologized for mis-speaking, claiming that their dealership had already paid the fee, and then needed to charge it to me to be reimbursed. I was ready to walk out the door (yes, for a $199 difference), but unfortunately my wife was with me and she doesn't like "causing a scene" so I ended up reluctantly buying the truck anyway. Now I'm stuck leaving negative reviews on this dealership all over the internet because they weren't willing to do the right thing. Attention Future Auto Group, I hope that $199 was worth it... Also, I know their used-car buying team does NOT overpay for the inventory they take in. If/when this dealership tells you they paid $3k over trade-in value, and they try to negotiate off of that inflated price, you need to walk out the door fast. More

Great Customer service from Amir, walked out with my new truck. :) highly recommend. If you need a new car hit them up & ask for him. from Amir, walked out with my new truck. :) highly recommend. If you need a new car hit them up & ask for him. More

Great service and customer relations Amir was great at handling the situations presented before him and was able to help me walk off with a car. When a problem arose he was there to make Amir was great at handling the situations presented before him and was able to help me walk off with a car. When a problem arose he was there to make sure i was taken care of. More

Amir is THE BEST! Amir has been great to work with. The only reason we were dreading car shopping was because we didn’t want to deal with the salesmen. Went to a few l Amir has been great to work with. The only reason we were dreading car shopping was because we didn’t want to deal with the salesmen. Went to a few lots and were greeted by the same cliche salesmen attitude. Came into Future Nissan of Roseville, and it’s an entirely new universe in there. A universe led by Amir Lak. A universe where all he cared about was my wife and I’s comfort. Water, coffee, hot chocolate, tea, sweets... even food! Everything was offered and more than once! Amir was so hospitable! My wife’s back hurt, so he offered to have us sit still and he would move the cars around and drive them up to us close to the showroom. A patient and kind young man! When you’re with Amir, he makes sure you know that YOU are his only priority. He makes you feel like a Star, but HE’S the true STAR!! We will never consider ANY other dealership for our automotive needs, and Future Nissan has Amir to thank for that. We’ve already told most of our friends about our experience with Amir, and will continue to do so. Everyone owes it to themselves to let Amir take care of them when looking for a new car! Truly an incredible sales experience. Future Nissan should be commended for having this young man on their staff! He’s a true asset - A GEM! Thank you Amir!!! More

David Cooley was great and made a used car a great experience. Future Nissan of Roseville was a wonderful dealership who puts their customers first. was great and made a used car a great experience. Future Nissan of Roseville was a wonderful dealership who puts their customers first. More

Amir is AWESOME! Amir has been helping me find a used car to trade my lease in for. He has been super helpful and responsive!! Answering every question I have and most Amir has been helping me find a used car to trade my lease in for. He has been super helpful and responsive!! Answering every question I have and most importantly being extremely patient. More

Great sale manager! I am here to share my experience that i had with Amir at Roseville future Nissan. Amir is really kind and i felt welcomed when i walked in. He is real I am here to share my experience that i had with Amir at Roseville future Nissan. Amir is really kind and i felt welcomed when i walked in. He is really professional and i love the way he intruduced the car, whihc will make you fall in love with the car even more. Not only that, he doesn't give customers pressure that we have to buy the car right away, he is 100% respect no matter what customer decide. I highly recommend Amir if you are thinking about getting a car from Roseville Nissan, he will not let you down! More