Future Nissan of Roseville

Friendly service, very helpful and patient. Got me in the car I wanted w the price I was looking for. Went above and beyond to make sure I was take. Care of. Got me in the car I wanted w the price I was looking for. Went above and beyond to make sure I was take. Care of. More

I am giving them only 1 star because of lots of reasons. When I bought my Nissan Rouge told them there are some break noise coming out after driving 1 week and took it into Roseville center. They checked e When I bought my Nissan Rouge told them there are some break noise coming out after driving 1 week and took it into Roseville center. They checked everything and said would not be anymore because of the issue has been fixed, but the truth is they never fixed it. So after driving few days the same noise came up again, then took it again in the same place service center and the guy came with me to take ride and look at it, he was pretending it nothing but I and my wife could hear everything the break was making noise like an old car but they ignored and reported all well. I did talk to the managers and they were saying we don’t know about service thing only the service department responsible for that so it was the worst customer service experience I faced. I got my car service done 2 weeks ago with the Tire rotation and I drove one week then I face the worst experience with the brakes. No is what one year to complete two to purchase my car and they didn’t fix my brakes yet and I’ve been there in the same service center a few times and didn’t fix my car yet. When I bought this car from the same service center the guy told me if I need to get my car wash or detailing Inside or outside then you can make an appointment to get done any of the Nissan service center in the California today I called them to get the detailing my car and they giving me a worst Customer service and denied to detailing in my car inside. First I Would suggest everyone please do not purchase the car from them go to the other dealership and see how they are providing your customer service, the second thing based on my experience they have worst customer service if you are purchasing from them please get everything in the written from the guy who delivering the services because of later on if you call them for any kind of service or issue they will go through the paperwork and can denied to provide your service. You will waist your money in this dealership. More

THIS DEALERSHIP SERVICES VERY xxxx. THEY JUST WASTE PEOPLES TIME . THE JUST BLAME PEOPLE CREDIT EVEN THOUGH THEY DONT HAVE A CAR AVAILABLE. THEY CAL ME On APPOINTMENT ONCE DEAL IS DONE THEY JUST WASTE PEOPLES TIME . THE JUST BLAME PEOPLE CREDIT EVEN THOUGH THEY DONT HAVE A CAR AVAILABLE. THEY CAL ME On APPOINTMENT ONCE DEAL IS DONE AND THEY RUN MY CREDIT AFTER THEY MAKING EXCUSES THAT IS THE PROBLEM IN THE CAR BUT THERE WAS NOT CAR AVAILABLE AT THAT MOMENTS. THIS IS HAPPENED 2nd TIME WITH ME . SO MY ADVICE THAT IF YOU COME TO THIS DEALER PLZ CHEAK THE CAR BEFORE YOU WASTE YOUR TIME OR CREDIT THANKS More

This place should be shut down. Worst service I have Ever encountered. They ignore customers. They’ll say they will do something then don’t. When you do a review, they have the serv Worst service I have Ever encountered. They ignore customers. They’ll say they will do something then don’t. When you do a review, they have the service techs call and harass you into changing your survey so it doesn’t reflect on them and they can get bonuses. They could care less about your problems. They will lie to you and say what you want to hear just so they can make a quick buck. More

Absolutely fabulous customer service. Can’t thank y’all enough. Thank you for getting me into what I wanted Can’t thank y’all enough. Thank you for getting me into what I wanted More

Matt Krier and all the staff at Future Nissan of Roseville made our buying process so quick and easy! Matt worked with me for 2 months on helping me find the right vehicle for me. Matt was not pushy Roseville made our buying process so quick and easy! Matt worked with me for 2 months on helping me find the right vehicle for me. Matt was not pushy at all. This is the 2nd 2022 to buy in the last few months from him. Me and my husband needed new vehicles. The prices were so much better than other Nissan dealerships and we love the comforting feeling we get when we walk in. I highly recommend seeing Matt to buy whatever vehicle you want from future Nissan of Roseville. Plenty of vehicles to choose from. This is the only dealership I recommend and will continue using for my future needs. More

Salesman chris was very knowledgeable and courteous. He got me the car exactly what I needed and great price. I would give a 10 if this survey would let me and recommend chris and future Nissan they tre He got me the car exactly what I needed and great price. I would give a 10 if this survey would let me and recommend chris and future Nissan they treated me like family! More

Terrible dealings with Kaylen Simone, but I liked the dealership as a whole. Enough written. dealership as a whole. Enough written. More

Huge thank you to Grant! I'd spent months looking for my car to no avail. And then, practically overnight he magicked my car into being & delivered her straight to my doorste I'd spent months looking for my car to no avail. And then, practically overnight he magicked my car into being & delivered her straight to my doorstep. He was incredibly responsive & available for any and all questions I had, going above and beyond to work with my crazy travel schedule, send photos and videos, even facetime me too do a walk around when she was delivered. Couldn't be happier with my new car! Thanks Grant! More