Future Nissan of Roseville - Service Center
Roseville, CA
48 Reviews of Future Nissan of Roseville - Service Center
The Best Customer Service Future Nissan Service Center is, by far, the best automotive service center I've taken my car to. Everyone there is cheerful, friendly and very accom Future Nissan Service Center is, by far, the best automotive service center I've taken my car to. Everyone there is cheerful, friendly and very accommodating. Car issues are never fun to deal with, but they make the experience as painless as possible. I've had the pleasure of being helped by Glen many times and he is always very thorough and expedient. Glen is knowledgeable, pleasant, and a pleasure to deal with. More
Service Visit I came in today for a service visit that ended in me looking at a truck to maybe trade in, in a few months. Jeremy and Amir assisted me in giving me a I came in today for a service visit that ended in me looking at a truck to maybe trade in, in a few months. Jeremy and Amir assisted me in giving me all the trade in information I needed and Amir took me for a test drive in a truck I might be coming back to get. There was no pressure, sales pitches, or haggling. Professional, friendly, and knowledgeable are the words that come to mind with these guys. Even the service department was great! I would, and do, recommend future Nissan of Roseville where customer service still counts! More
Service Dream Team! I literally bought another Nissan because of the amazing customer and automotive service I have had with Glen and the rest of the Roseville service te I literally bought another Nissan because of the amazing customer and automotive service I have had with Glen and the rest of the Roseville service team! I am 💯 confident in their recommendations and the work they do. A million thanks and many more miles! More
Excellent, as usual Everyone at Future Nisson is pleasant and welcoming. But I want to single out one person in particular: Glen Weller. As always, Glen was extre Everyone at Future Nisson is pleasant and welcoming. But I want to single out one person in particular: Glen Weller. As always, Glen was extremely helpful and knowledgeable. He is very clear in expressing the service needs and choices to the customer. Frankly, he is one of the main reasons we are repeat customers to Future Nissan. He is a real treasure to his customers and the dealership. Highest possible recommendation! More
Excellent! I would recommend Future Nissan of Roseville to all my friends & family. I’ve purchased 2 new cars in the last 4 years with Kenny Reily... he went abo I would recommend Future Nissan of Roseville to all my friends & family. I’ve purchased 2 new cars in the last 4 years with Kenny Reily... he went above and beyond for me, I trust him completely. Glen Weller has been my Service Advisor on both cars and he is FANTASTIC. So knowledgeable and kind. I would consider Kenny and Glen good friends and I appreciate how they have taken such good care of my Family over the years! More
Future Nissan service department I’ve been with future Nissan for 7 or so years now. The only reason I continue to come back is due to their service department. I’ve been working with I’ve been with future Nissan for 7 or so years now. The only reason I continue to come back is due to their service department. I’ve been working with Glen who is just a genuine dude, but I like all the guys! If ever Glen’s Not in, any of the guys can step in and do a fantastic job. Genuine guys there that give me confidence I’m getting the right things done to my car. More
Excellence service! I bought my 2015 Murano new from Future Nissan , and even though I live 2 hours away, have had every service there. Because they care! My experience w I bought my 2015 Murano new from Future Nissan , and even though I live 2 hours away, have had every service there. Because they care! My experience with buying my new vehicle was so positive, that I decided to continue using this dealership for all my service needs. For almost 3 years I have experienced their service, when they have been crazy busy, slow , or through renovation. Every visit I have been pleased with how I am treated. I have been asked if I need help while I wait from numerous employees that are willing to answer any questions I have;from how to make a cappuccino to where the restrooms are. To keep this real, there has only been one person I have been unhappy with in all this time....my positives have far outweighed that one encounter. I want everyone to know that I am quickly greeted as I drive up, taken inside to my service representative (my favorite Glen Weller) where they check my account ,answer my questions, and suggest my best service. Glen personally remembers me , and inquires about family; as other employees have recognized me as I have waited. It is this connection that has made me trust Future Nissan and made a loyal customer. More
Follow up of negative 2018 armada platinum review So I wanted to follow up on my 2018 armada platinum review . Scott the service manager and Christopher my new service advisor reached out to me prompt So I wanted to follow up on my 2018 armada platinum review . Scott the service manager and Christopher my new service advisor reached out to me promptly mon morning and started the process of smoothing things over. They got my car done in two days, and were both really cool, and i felt they genuinely felt bad for me. Future nissan also extended me a check for my first months payment, which i thought was pretty cool. At this point i feel future did their best to make me happy after a bad situation. Which is all you can ask. Jesse More
Service Advisor The service department is amazing I've been using Michael Webster about four years he's always on top of his games ive bought two trucks in three year The service department is amazing I've been using Michael Webster about four years he's always on top of his games ive bought two trucks in three years because of Michael's values the way he treats you as a friend when you first meet him its like you've known him your whole life his tech team go's above and beyond More
didn't hear back When I looked up the phone number for the service department, the "live chat" popped up and I thought why not. I needed estimates for 2 repairs on my When I looked up the phone number for the service department, the "live chat" popped up and I thought why not. I needed estimates for 2 repairs on my Nissan Quest. I was told that the questions were passed on to the service team and I would hear back shortly. That was this morning, it's now 5pm and I have not heard back. I guess I have to find a different dealership. More