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GMC of Riverfront Park

Spokane, WA

4.5
629 Reviews
Call Dealership (509) 455-3550

636 E Sprague Ave

Spokane, WA

99202

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629 Reviews of GMC of Riverfront Park

October 17, 2024

Riverfront GMC provided the customer service needed and was very helpful in replacement of engine for 2024 Serria 1/2 ton 4x4 diesel. I appreciate the service given-Exellent Custmer Service. More

by TERRYR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
An young service manger- Fletcher-5 Stars
Report | Print
Oct 19, 2024 -

GMC of Riverfront Park responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2024

Service is good they are prompt if you are waiting. Not getting coupons in the mail since name change. More

by LSMUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Girl at service desk
Report | Print
Oct 19, 2024 -

GMC of Riverfront Park responded

We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2024

Friendly staff, clean premises and mindful of the time they keep your vehicle Thanks GMC at Riverpoint More

by BARBARAWHITNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Oct 19, 2024 -

GMC of Riverfront Park responded

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

October 16, 2024

The ai phone system needs to go. Want updates from a real person. Also would like to talk to a real person to set up appointments and not get transferred to a computer. Customer serv More

by CBURNETT351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Oct 19, 2024 -

GMC of Riverfront Park responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at GMC of Riverfront Park, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (509) 209-9966 to discuss ways we can better serve you in the future.

October 16, 2024

You seemed very busy but that is a sign of the times! Always appreciate your service. More

by HSANDIFUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service staff was great
Report | Print
Oct 19, 2024 -

GMC of Riverfront Park responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

October 15, 2024

Technician forgot to reconnect the tube to the vapor canister. Good thing I checked under the hood after repair. More

by Stevensilkworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nadler
Report | Print
Oct 19, 2024 -

GMC of Riverfront Park responded

We truly appreciate your honest feedback. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (509) 209-9966 so we can discuss your experience further. We look forward to hearing from you.

October 14, 2024

They were able to service my truck quickly and the service desk is very helpful and conscientious. More

by RBUSKIRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Mitchell
Report | Print
Oct 18, 2024 -

GMC of Riverfront Park responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing GMC of Riverfront Park and we hope to see you again.

October 14, 2024

Always professional and considerate with my time. Whenever I need routine service I come to Riverfront GMC. More

by hobbsaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with the maintenance department
Report | Print
Oct 18, 2024 -

GMC of Riverfront Park responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing GMC of Riverfront Park and we hope to see you again soon!

October 13, 2024

Very quick and professional service. Even walked me to my car, which kept me feeling safe. More

by dmfeldkamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Oct 18, 2024 -

GMC of Riverfront Park responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2024

The only reason they got a mediocre review is because there was no follow through with phone calls when we wanted to make an appointment and when the car was done. We had to call the shop. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service.
Report | Print
Oct 18, 2024 -

GMC of Riverfront Park responded

Dan, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (509) 209-9966 when you have a chance. Thank you, and we look forward to hearing from you.

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