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GMC of Riverfront Park

Spokane, WA

4.5
630 Reviews
Call Dealership (509) 455-3550

636 E Sprague Ave

Spokane, WA

99202

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630 Reviews of GMC of Riverfront Park

September 25, 2024

Great service, fixed every issue in a very timely manner. Greeted promptly and made sure I was satisfied with all work that was done. More

by DAVIDOW02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John - Service
Report | Print
Sep 28, 2024 -

GMC of Riverfront Park responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

September 25, 2024

As a customer and purchaser I was treated with respect and the process went very smooth. More

by ARNOUXGALAXY123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Brackens, Chris Nadler
Report | Print
Sep 29, 2024 -

GMC of Riverfront Park responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

September 25, 2024

Easy to get to, good customer service and communication as service progressed. Pricing was as expected and in a timely manner. More

by GIGI.EWING.NZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Sep 28, 2024 -

GMC of Riverfront Park responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

September 25, 2024

Came in 5 months ago. Had amazing service. Came in yesterday had horrible service. Appointment was at 9am. They said one hour to hour and a half. At 1045 I went and asked More

by Bubba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Report | Print
Sep 29, 2024 -

GMC of Riverfront Park responded

Bubba, thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to us at (509) 209-9966 at your earliest convenience to discuss how we can turn this experience into a positive one.

September 25, 2024

Been good until my last visit, disappointing that items were missed. Hope it gets better. More

by 88TEAL88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micky
Report | Print
Sep 29, 2024 -

GMC of Riverfront Park responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (509) 209-9966 when you have a chance. Thank you, and we look forward to hearing from you.

September 25, 2024

I've been taking my fleet of cars to the service department for the past eight years and they've always treated me right. From check-in to the cashier and everyone in-between the customer experience More

by DON_EBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal, Chris Nadler, Greg Sanwald, Zach Mitchell
Report | Print
Sep 28, 2024 -

GMC of Riverfront Park responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

September 25, 2024

Me dijeron una fecha de entrega y no fue así estoy molesta por esa razón More

by NINIKFRIOK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge
Report | Print
Sep 29, 2024 -

GMC of Riverfront Park responded

Es decepcionante para nosotros saber que su experiencia no fue tan buena. Nos gustaría tener la oportunidad de cambiar tu experiencia. Comuníquese con nosotros al (509) 209-9966 lo antes posible para analizar cómo podemos convertir esta experiencia en una experiencia positiva.

September 24, 2024

It was a really good and great experience with everyone that was helping me I was very happy with my experience More

by FRANK1973427
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yama Propal, Chris Nadler, Greg Sanwald, Zach Mitchell
Report | Print
Sep 28, 2024 -

GMC of Riverfront Park responded

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 24, 2024

We were in a time crunch and they bent over backwards to get us on the road. Much appreciated. Thanks and our truck is runninf great. More

by Jim Redmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shop managers
Report | Print
Sep 28, 2024 -

GMC of Riverfront Park responded

Jim, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2024

Waited too long for an oil and fuel filter change, with appointment. 2.5 hours More

by My GMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
Report | Print
Sep 29, 2024 -

GMC of Riverfront Park responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. We do hope we can be of assistance in the future. Take care!

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