Gainesville Chrysler Dodge Jeep RAM

I was very pleased with the service I received at my dealership. The service rep handled my vehicles needs with the utmost professionalism. dealership. The service rep handled my vehicles needs with the utmost professionalism. More

Great Customer Service, car is always clean after yall have been servicing it. My service tech has a great personality have been servicing it. My service tech has a great personality More

I would be happy to work with Kylee again. She was very kind and eager to help. She was very kind and eager to help. More

This is Linda Reeves. The service was spectacular. Battery was installed quickly and efficiently! I will definitely recommend yalls service department. The service was spectacular. Battery was installed quickly and efficiently! I will definitely recommend yalls service department. More

I had an appointment (Friday, 10/16/2026) to get an oil change on my Chrysler and it was running fine. Now, the engine sounds like a muffler and I am not sure why. I had a full diagnostic done and this was change on my Chrysler and it was running fine. Now, the engine sounds like a muffler and I am not sure why. I had a full diagnostic done and this was not brought up. I went home and brought it back, only to get a totally different quote about struts. The runaround is unacceptable. I do plan to take my business elsewhere, but I wanted to share this unsatisfactory review in hopes that the leadership would train vehicle specialist on better customer service and clear diagnostics. This was the worst experience I have ever had here. Yesterday, I spent over $400 (on an oil change and diagnostic), only to be told one day later that I need over $3000 worth of work and no clear answer for my engine sound, which is what I took it back up there for. And yes, I spoke with the management (the day after I took it in) and they basically had no answers because it was Saturday and a skeleton crew (at least that is what they said. And yes, I have tried to email, only to find out none of the listed emails work. Terrible! More

Our visit for service to our jeep was very efficient. The waiting area was clean and coffee and snacks aided our waiting. We appreciated that extra ! The service advisor was kind and did an excellent The waiting area was clean and coffee and snacks aided our waiting. We appreciated that extra ! The service advisor was kind and did an excellent job. More

Took two months to diagnose my vehicle. I told them the symptoms which lead to an engine related issue. They didn’t look into my symptoms but stated that they couldn’t recreate the issue an I told them the symptoms which lead to an engine related issue. They didn’t look into my symptoms but stated that they couldn’t recreate the issue and sent my vehicle home. A week later, the check engine light came back on, wouldn’t recommend. More

Excellent service Friendly and very personable Look forward to next visit. Highly recommend the dealership and service department. forward to next visit. Highly recommend the dealership and service department. More

Service was very courteous and timely. Kylie was exceptional with her service. I will refer to friends. Kylie was exceptional with her service. I will refer to friends. More

My scheduled repair was done on time and without issue. Harley was helpful, knowledgeable and professional. Harley was helpful, knowledgeable and professional. More