Galaxy Toyota

honest, helpful, and nice - no games, no sleaze. Galaxy Toyota was amazing - if you are buying a Toyota - go there. And having bought 5 Honda seriously check this dealership out anyway just to see a Galaxy Toyota was amazing - if you are buying a Toyota - go there. And having bought 5 Honda seriously check this dealership out anyway just to see an honest car dealership (no, not kidding), I ended up not going Honda a sixth time and my wife who hates every car dealer she's ever met except for one) she really liked the staff here. . Do yourself a favor and go to Galaxy before you buy - you will see a difference (and if you've been to a couple of other dealers before you'll REALLY see a difference.) . Brandon and the internet sales department at Galaxy restored my believer that not all dealerships are sleazy game playing money grabbers like the two dealerships I went to earlier. NOTE - The following is my experience at other dealerships, not Galaxy Toyota....After going thru a horrible experience the previous week at one dealer, and then earlier that week at the largest Toyota dealership in the area I was angry and frustrated--the second dealership's internet manager guaranteed the cars.com price over the phone, we went there that evening and they raised the price $895 on us and then told me the cars.com price wasn't the real price and then they accused me of lying when I gave a play-by-play of my discussions with them earlier that day. Then to get the promised price the games began... after the "I'll go talk to my manager with your price, please wait 45 minute game" they returned saying my best price was $895 over the cars.com price..we walked out very angry and ready to drive out of state to find an honest dealer who didn't want to screw me over. . I called Galaxy the next day about a listing they'd just posted and asked several times if their cars.com price was the actual price (plus taxes, doc fees, etc). I was told that it was so I decided to give it a try as they were only a half hours drive. When we went to Galaxy Toyota that evening they really sold us the SUV for the advertised price on cars.com with no games, no tricks, no let me go talk to the manager and have you wait uncomfortably. Patrick in finance was honest and helpful - no pressure at all, advice your friend would give you, truly the nicest guy I've ever met in the back room. It was late after we signed the paperwork, but our salesman Brandon stayed a half hour after closing time with us, setting up the bluetooth for each of our cell phones and then teaching us how to use the Nav, touch screen, voice commands, traction control, and other electronics. More

Best dealership! We just leased another Avalon with Galaxy. We always have Laura Patton as our salesperson. She is wonderful and was able to get exactly what I wanted We just leased another Avalon with Galaxy. We always have Laura Patton as our salesperson. She is wonderful and was able to get exactly what I wanted this time- Red Avalon with the big tires(comfortable ride) . The last 4 vehicles we have purchased have been through Laura. Patrick Piro in finance was also very helpful. Thank you Galaxy for another great car! More

Great Expeince We had a great experience buying our RAV4. Everybody, starting with the salesperson, Bob Springman, and rest of the team, including the gentleman who We had a great experience buying our RAV4. Everybody, starting with the salesperson, Bob Springman, and rest of the team, including the gentleman who placed the licence plate on the car were friendly and helpful. My wife and I decided to buy a car from this dealership because we have been bringing our 2009 RAV4 here for service for many years and have been very happy with their work and this fact was one of the main reasons we considered this dealership. But, of course , after interacting with Bob, we knew this dealership was it for us and the price negotiation was handled very nicely and professionally. More

Amazing as usual This is the 4th Highlander I have purchased from this dealership. As usual, it was fast and easy for me to choose my newest vehicle This is the 4th Highlander I have purchased from this dealership. As usual, it was fast and easy for me to choose my newest vehicle More

This is where you want to buy your next car , and you want to buy it from Nick Criscuolo. I had flown up from Florida and was only in town for a few days. I knew my mom needed a new car, so I ha , and you want to buy it from Nick Criscuolo. I had flown up from Florida and was only in town for a few days. I knew my mom needed a new car, so I had done my research and found the new the RAV4 was the right car for her. With that in mind, I took mom over to Galaxy to take a test drive and ensure she liked they way it drove. We were immediately greeted by Nick, he was polite and professional from the minute we met. I explained my situation, and he showed us the RAV4's. There was absolutely zero pressure, we had our space to look around and get acclimated. I new mom would need the 360 degree cameras, so we found a nice Blizzard White Pearl RAV4 Limited and Nick took us for a drive. During the test drive, he answered all of mom's questions and ensured above all she was comfortable. Nick gave us a great deal and we picked up the new RAV the next morning. The deal was transparent, there were no smoke and mirrors and I felt confident in purchasing a car from them. I want to not only recommend Nick, but to also thank him once again for an amazing experience. Also a huge thank you to Carmen Catena and Bobby C, for making my mom's new car happen both very easily and quickly. You guys are the best, and she loves her new car!! More

Professional, courteous, and reasonable Nick Criscuolo is a professional experienced sales representative. He is more concerned with helping you find the car that best fits your needs rathe Nick Criscuolo is a professional experienced sales representative. He is more concerned with helping you find the car that best fits your needs rather than pushing a vehicle to make a sale. He made the car buying process smooth and rather easy compared to previous experiences. I would recommend Galaxy Toyota and especially, Nick Criscuolo, to anyone wanting to purchase a Toyota. More

The nightmare of buying a NEW car & the proverbial Salesman. NOT here at Galaxy Toyota Scion. I met John Bistis, salesman, by chance at my recent visit to their showroom. Immediately telling him I do not want NOT here at Galaxy Toyota Scion. I met John Bistis, salesman, by chance at my recent visit to their showroom. Immediately telling him I do not want to be pressured into a purchase. I told John that I was looking at two other SUV models at two different dealers. I was not sure what I wanted other than a SUV however I have owned Toyota’s for the last twenty years bought at Galaxy Toyota Scion. John’s style of selling was just what I was looking for, how lucky was I? I was back and forth to the dealer a half a dozen times or more, test driving several RAV 4 Models, discussions about each RAV 4 models pros and cons, the incentive programs and how to finance and what was all involved to purchase a SUV. John’s knowledge of all these areas is extensive and does not stop there. He is very knowledgeable about the car industry which also helped me chose the right SUV for me and for me to stick with a Toyota. John made me feel very comfortable and he answered all my questions telling me there are no bad questions when buying a car. He understood that this is a huge purchase for buyers. I never felt PRESSURED and with that style of selling I went from a standard RAV 4 to purchasing a RAV 4 LIMITED based on all that was explained to me by John. I could not be happier and I have only had the SUV for 3 days. John Bistis is very professional, honest, has extensive car knowledge, caring and worked hard to make my purchase STRESS free and to get me the best deal possible. I have already recommended John to family and friends. Generally the Toyota Staff was helpful and friendly. Patrick, the financial person, was extremely thorough in his job explaining all the various insurance packages that are available. Patrick was very knowledgeable, clear and very helpful with all we went over. He was easy to get along with and did his job too with no pressure which I appreciated. I took what I thought I needed based on his explanations. The “nightmare” I thought I was going to go through had turned into a dream with the purchase of my RAV 4 Limited. I thank you John Bistis and to all at Galaxy Toyota Scion. More

Experience in purchasing a new Toyota. I have prior experience with Nick, and each experience has been outstanding in processing of documents, preparation of the auto, and his attention to I have prior experience with Nick, and each experience has been outstanding in processing of documents, preparation of the auto, and his attention to detail. More

Welcoming and Friendly! Let me preface this by saying I haven't bought a car in 10 years. I have no clue what I am doing, nor do I know much about cars. I decided to check a Let me preface this by saying I haven't bought a car in 10 years. I have no clue what I am doing, nor do I know much about cars. I decided to check a car out today, by myself, not knowing what to expect, but not planning on walking out with it either. I had an appointment with Joe Lisciandri and within minutes felt my anxiety go away. We went for a calming test drive, talked honestly about financing, and the next thing I knew, I was buying a car. Joe was so professional, honest, and helpful. Never did I feel any pressure to do anything I didn't want to do. He was so eager to help and work with me. He took care of my rental car that I drove there and really did a great job of walking me through the whole process so I felt good about it. I am so excited to have my new car and am so impressed with the experience I had there today. Everyone from the manager to the finance department was so friendly and real. This is the way car buying should be. Would highly recommend to anyone looking for a good used car! More

Great experience! Greatly appreciated the friendly, knowledgeable and very efficient process for the purchase of my new Camry. All those involved did a great job, and Greatly appreciated the friendly, knowledgeable and very efficient process for the purchase of my new Camry. All those involved did a great job, and Brandon in particular was outstanding in answering all my questions and making sure everything went smoothly. This is the second Camry I've bought at Galaxy Toyota, with the previous one being from 2007, It was a great experience then too, and that's one of the reasons I came back to Galaxy when it was time to trade in for the 2017 Camry (I wanted the latest technology - other than that the old Camry still ran well and had many years and miles ahead of it). Anyway, when it's time for my next car, you can count on my returning to Galaxy Toyota. More