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Galaxy Toyota
Eatontown, NJ
903 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 903 reviews
January 26, 2009
They quote rates then come back with higher rates. This dealership is the worse in Monmouth County. They take advantage of young customers and give Toyota a bad name. Contact me for more details mp5456@aol dealership is the worse in Monmouth County. They take advantage of young customers and give Toyota a bad name. Contact me for more details mp5456@aol.com. They try to sell the world to you at financing and roll you over. More
by mp5456
Employees Worked With
Finance
Helpful January 03, 2009
From the minute I walked in the door, I was greeted by Barbara (I think?) in reception, offered something to drink, and warmly welcomed in a way that I had not experienced at any of the other MANY dealers Barbara (I think?) in reception, offered something to drink, and warmly welcomed in a way that I had not experienced at any of the other MANY dealerships I visited prior to this stop. Joe is young (which maybe makes some buyers apprehensive), but he knows what he's doing & is friendly, knowledgeable & committed to good customer service. Both Joe and Paul worked to get me a great deal on a car that I love & I wouldn't hesitate to send my friends and co-workers their way. After visiting a string of dealerships over the course of a week, Galaxy Toyota was, hands-down, the best over-all dealership in my opinion. Great service, great financing department (Paul gave me a number on the sales floor and didn't try to change it or mysteriously add to it once we got to the back to really talk numbers), and very friendly staff. They all stayed late on New Year's Eve to make the sale (which obviously helped them), but it was a true sign of good customer relations. Even when I returned the next day with my trade-in, everyone was just as friendly and helpful even though they'd already made the sale and had no more incentive to try to be nice to make a sale. I saw another negative review of Galaxy & maybe it was just the people I dealt with, but I couldn't disagree more with the negative ratings. I've only received one e-mail since my purchase & I can't say enough about how pleased I am with the deal and service I received from everyone at Galaxy. More
by megm1111
Employees Worked With
Joe Kubacz & Paul Carter
April 23, 2008
Be weary!! I was searching for a Toyota and signed up for price quotes from various area dealers. After purcahsing my car from another dealer, they continue to spam me with emails. I've repeatly replie for price quotes from various area dealers. After purcahsing my car from another dealer, they continue to spam me with emails. I've repeatly replied asking off of their email lists and nothing happens. I've called the dealership multiple time speaking with Franz Crane and his manager Bill Kelley demanding to be removed. Franz was short and antagonistic about not purchasing from them. Bill was well mannered but completely ineffective. Do not share any private information with them and do not give them your phone number or email address!!! More
by snark60
Employees Worked With
Franz Crane
