Galeana Kia

Howard was my salesman and when I say he went above and beyond to get us into the car we wanted. Took 3 days but he did everything and more in his power to get us into our car. He was polite. Kind. He's pe beyond to get us into the car we wanted. Took 3 days but he did everything and more in his power to get us into our car. He was polite. Kind. He's personable. He remembered my family. He called us afterwards he was incredible. I am highly satisfied with service there. More

Kieffer was top notch, and on top of his game. He knows the importance of good customer service. I would recommend him and the entire crew at Galeana Kia. The experience was seamless. Everything l He knows the importance of good customer service. I would recommend him and the entire crew at Galeana Kia. The experience was seamless. Everything laid out and explained professionally. Show room clean, good amenities, great people. I would not hesitate to buy from or recommend Galeana Kia. More

i want to thank Howard Frankly, my salesman for letting me know when a new Kia sportage hybrid in red came in and I bought it. He is the BEST sale person to work with ,Thanks Howard. me know when a new Kia sportage hybrid in red came in and I bought it. He is the BEST sale person to work with ,Thanks Howard. More

High pressured Salesman convinced my daughter to purchase a 2020 Vehicle at a HIGH price just because she had great credit...She was a VICTIM of Hurricane Ian, so she didn't have a trade in...that SUV was wa a 2020 Vehicle at a HIGH price just because she had great credit...She was a VICTIM of Hurricane Ian, so she didn't have a trade in...that SUV was washed away in the storm...A man taking advantage of a woman who lost everything she owned a year ago...is not a man at all!! Just a typical MAN TRYING TO MAKE A COMMISSION...KUDOS ...hope everyone stays away from this dealership.. buyer beware. Values are important in life...VALUES ETHICS AND MORALS ARE ALSO FREE.. Too bad NOT EVERYONE HAS SUCH REDEEMING QUALITIES. More

Vince is the BEST! Couldn’t have had a better experience. I highly recommend Vince and Galeana Kia. Everyone there was so kind. Vince went above and beyond to explain Couldn’t have had a better experience. I highly recommend Vince and Galeana Kia. Everyone there was so kind. Vince went above and beyond to explain everything and made it a very smooth process! Thank you Vince for your help with both of my vehicles!! More

I purchased a used Ford 2020 Mustang convertible for roughly $25,000 in early October 2023. I was unable to find car insurance. I am new to Southwest Florida. I come to find out that the DUI I had in Mi roughly $25,000 in early October 2023. I was unable to find car insurance. I am new to Southwest Florida. I come to find out that the DUI I had in Michigan from the prior summer was what was preventing the insurance to be issued. However, I had to find this out by going back to the Ford dealership I have been using for the last 30 years the Kia people could not figure out that this was what was holding it up the ad, no value whatsoever in the sales process to help me to help them to complete the sale, in addition, they contacted me in early November that they would refund the $25,000 as of yesterday Wednesday, 29 November I have been contacting them daily to find out where the money is and nobody knows More

Excellent sales person, would recommend to all my friends and family. Listens, and cares about his customers. Great customer service and family. Listens, and cares about his customers. Great customer service More

Rich was so helpful I can't say enough great things about him. All I needed was to buy out my lease and I was totally stressed because of family issues and I was exhausted. He took the best care of me, He him. All I needed was to buy out my lease and I was totally stressed because of family issues and I was exhausted. He took the best care of me, He walked me through the process and was totally professional on top of just being a super kind person. He could tell I was preoccupied and tired and he sat with me while the accounting department did its paperwork. It was a wonderful experience. Rich and the others were great. I will go back to this dealership next time I need a car! Highly recommend. More

I purchased a vehicle at this dealership and up until now have been very pleased with the sales/service departments. I have not had a reason to call them for the past 6 months until today. THEIR PHONE SYST have been very pleased with the sales/service departments. I have not had a reason to call them for the past 6 months until today. THEIR PHONE SYSTEM IS THE WORSE. I was the #1 person in line for the service dept to answer and after 15 minutes I hung up. Tried again, same thing. Called the operator, they put me back into the que. Tried the sales dept as well, same thing. Don't try to call and speak with someone. I even had the salespersons extension, response is they don't have this number!!!! More

Excellent customer service! Our sales agent, Tommy, was incredibly attentive, helpful and friendly. He answered all the questions we had and made the process quick and easy. Our sales agent, Tommy, was incredibly attentive, helpful and friendly. He answered all the questions we had and made the process quick and easy. More