Galeana Kia

I am taking the time to write this review because of the exceptional service given to me by the dealership and most of all the Vince Comerata the Service Writer. I bought the vehicle because of the check en exceptional service given to me by the dealership and most of all the Vince Comerata the Service Writer. I bought the vehicle because of the check engine light going on and a problem with the transmission acting erratically. Upon arriving I explained the situation to Vince and stated I needed a "loaner' vehicle. He told me there was an agreement with Enterprise wherein there would be a $20.00 charge for the vehicle daily. I have a large medical assist service dog and Vince made sure they brought a SUV to accommodate my dog. I also requested a needed oil change. This was all done without an appointment. Vince was very empathetic to my situation and stated he would do everything he could to complete the project as soon as possible. To my surprise I received a call from Vince stating they had the part that was needed to correct all my issues and the vehicle was ready. I must say the service and professionalism that was given is second to none. I would highly recommend this dealership to anyone. Another good note was Enterprise only charged me half the rate because I had the vehicle for a few hours. A good experience all the way around! More

I had an appointment scheduled for a recall on a part at 11:00 and I had a change in my schedule and Aaron took me in 3 hrs early. I was out in 30 min and everyone was so friendly. I will definitely come ba 11:00 and I had a change in my schedule and Aaron took me in 3 hrs early. I was out in 30 min and everyone was so friendly. I will definitely come back here to buy my 4th Kia! More

As soon as we entered the dealership, you could feel the friendliness. Our salesman was outstanding and went out of his way to make us feel comfortable. The process was painless with no stress. friendliness. Our salesman was outstanding and went out of his way to make us feel comfortable. The process was painless with no stress. More

I ended up at the dealer at 445 and they took me in and had the car repaired iin 45 minutes. Awesome! Aaron went above and beyond to make sure I did not have to make a second trip back to the dealer. had the car repaired iin 45 minutes. Awesome! Aaron went above and beyond to make sure I did not have to make a second trip back to the dealer. More

Service at Galeana has always been a great experience. Vince greets me by name and is attentive to the needs of my vehicle. Having had a couple of minor issues they have been taken care of quickly and wi Vince greets me by name and is attentive to the needs of my vehicle. Having had a couple of minor issues they have been taken care of quickly and with little disruption to my schedule. More

I always bring our cars back to the dealer for service. There price for oil changes is fair, however what they charge to rotate tires is way out of line. There price for oil changes is fair, however what they charge to rotate tires is way out of line. More

This last visit on 12/22/12 was the second time this senerio played out - I brought a current KIA into Galeana KIA for service and left the dealership in a new vehicle. - I'm a middle aged professio senerio played out - I brought a current KIA into Galeana KIA for service and left the dealership in a new vehicle. - I'm a middle aged professional and find that's how I treat people and what to be treated - as an adult and a professional. I usually shop for vehicles both on line and at the dealership and normally have knowledge about the vehicles I am interested in. As we all realize, a new car purchase is an expensive one and I want quality for the price. I have been driving KIA's since the year 2000. I find them a very good car for the price and each one has been very reliable. I shopped at Fucillo's KIA in Cape Coral, Florida and found the circus atmosphere to be a bit to much for me with the noise and confusion. The salesman Jim was good, but the sales manager was a bit much, trying to sell me a car that he wanted me to drive and not the least bit interested in selling me the car I wanted. I wasted almost a whole day at the dealership and was not satified in any way other than for a cup of coffee. The prices that I received in the back and for price exchange with the sales crew was way to high and they offered me $12,000 on a 2011 Kia AWD Sorento trade-in that I thought was not even sensible. They were treating my 2011 like it was a piece of crap while attempting me to tell me that the 2013 Sorento was the 'king' of vehicles. That made no sense to me. I was offended at being treated like I was just another 'target' instead of the dealership valuing my knowledge and time spent there. Galeana KIA and all the guys I dealt with, Steve, Heiko & Chuck, were professional and made me feel like they valued me as a customer. They made me feel that not only did they want to sell me a car, but they wanted to work with me in selling me a car that I wanted (NOT one they wanted for me !!!!). I give them highest marks across the board. Like I said up front - this was the second time I went to Galeana for service and drove out with a new car. GREAT DEALERSHIP - repectful and fair. - Ray Miraglia (239-281-7702) More

I have always taken my kia back to the dealership that I bought it from to have it serviced. I have always been very please with the quality and efficiency of the work done. I will continue to take my kia bought it from to have it serviced. I have always been very please with the quality and efficiency of the work done. I will continue to take my kia back to this dealership for all future service needs. More

Good honest service. Able to get service done in a timely manner. Would refer dealer to anyone needing service. Easy to find and get to - just off of major roadway #41. Clean shop and waiting area. manner. Would refer dealer to anyone needing service. Easy to find and get to - just off of major roadway #41. Clean shop and waiting area. More

I want to let everyone out there looking for a new car that "Galena Kia" is the place to go! I have never been happier with my vehicle...every time I drive it I am so comfortable and content. The customer that "Galena Kia" is the place to go! I have never been happier with my vehicle...every time I drive it I am so comfortable and content. The customer service I receive every time I visit the dealership I feel right at home. I can't find enough words to express how happy I am that I chose my new 2013 Kia Optima! What a great decision! Come on everyone...go test drive the Optima...you will be glad you did! Lori Luna More