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Gallatin Ford

Gallatin, TN

4.6
1,314 Reviews

1394 Nashville Pike

Gallatin, TN

37066

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1,314 Reviews of Gallatin Ford

June 29, 2019

Great time at ford we went to dealer on june 27 2019 and spoke with charlie piper he was great everyone in the place was wonderful. If you need a car or truck go see More

by rick james
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper, Amy Bryant
Jun 29, 2019 -

Gallatin Ford responded

Rick and Elaine, thank you for the great review, and the kind words towards Charlie! We're very fortunate to have him on our team! We look forward to serving you all for years to come.

June 15, 2019

service and financial T.J. Took care of me as soon as I entered , explained the TSB report to me when I picked up my vehicle, also I needed pricing on a ext. service warran More

by ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J. Pardue for service dept. and Sandra Jones- Financial
Jun 17, 2019 -

Gallatin Ford responded

Thank you for the great review Joe! We're so happy to know that you had a great experience, and are fortunate to have T.J. and Sandra on our team.

May 08, 2019

Absolutely best car buying experience ever. Charlie handled the car buying experience with ease. Problem free, saved me time & done everything he said he would. Presented my offers. Went above a More

by CarGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy, Charlie Piper, Sandra Jones
May 09, 2019 -

Gallatin Ford responded

CarGuy, We are so happy to know that you had a great experience. Thank you very much for your review and the 5 star rating! It means a lot to us.

April 14, 2019

Easy new vehicle purchase Picked out the car we wanted online. I went in on a Wednesday and told them we would be back on Saturday to purchase the car. When we arrived on Sat More

by Debbby H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Odell, Charlie Piper
Apr 15, 2019 -

Gallatin Ford responded

Debbie H, Thank you for the nice review and for your purchase from Miracle Ford! We're very pleased your transaction went so well that you felt we earned 5 stars. We don't take this lightly. We constantly work to improve our processes so our customer's experience is like you described. We appreciate you purchasing from us and we look forward to being able to serve your needs for many more years.

March 16, 2019

Poor customer service I would give them less than one star if I could. Was left in the waiting room for four hours when my Jeep had been finished More

by Unhappy
Recommend Dealer
No
Employees Worked With
Wayne Hill
Mar 22, 2019 -

Gallatin Ford responded

We are very sorry for your experience and ask that you contact us. We don't show a record of a Jeep being in our service department and wonder if you may have had the vehicle at Miracle Chrysler.

February 23, 2019

Very Friendly Very friendly and courteous. The experience was a good one as I received what I wanted at the price I wanted. My salesman Chris F. was great and high More

by fatdaddio7
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fitts, Amy Bryant
Feb 25, 2019 -

Gallatin Ford responded

fatdaddio7, Thank you for taking the time to review us and also for the 5 star rating! We are fortunate to have Chris and Amy as members of our sales team. They are very conscious of how to properly treat customers and are very efficient as you stated. It is rewarding to see that our hard work is paying off. Thanks for your purchase and remember to keep us in mind for your vehicle's regular maintenance.

February 21, 2019

2nd car from Chris Went in to trade our 2018 mustang we bought from Chris for a suv ..he found us a 2017 Ford explorer platinum edition that was perfect and did the deal More

by Kristyowen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fitts
Apr 09, 2019 -

Gallatin Ford responded

Kristyowen1, Thank you for the nice review and for your purchase. We are pleased that you felt our process quick and easy. We strive for that in each of our customer’s purchases. We look forward to seeing you back for you first maintenance.

February 11, 2019

Excellent customer service Great sales rep, really cared about getting me what I need at the right price and terms. Was also very easy to get a hold of, and easy to work with. More

by JoeS@fs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Aguilar, Joe Bateman
Feb 12, 2019 -

Gallatin Ford responded

JoeS@fs, Thank you for your review and the 5 star rating! We are fortunate to have Juan and Joe as part of our sales staff. They are true professionals. It's also nice to read that we were easy to reach. We use all available technologies to keep in touch with our customers. Thank you for your purchase and we look forward to being able to keep you as a Miracle Ford customer for many years to come.

January 23, 2019

Amazing customer service This is the best car buying experience my husband and I have ever been a part of. They worked with us so well to keep us in budget and get us in a bra More

by JenBrock17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Jones, Chris Fitts
Feb 12, 2019 -

Gallatin Ford responded

JenBrock17, Thank you very much for the 5 star rating! We are truly flattered by customers that state "best car buying experience ever." We work constantly on improving our processes so they are customer friendly as well as informative and transparent. It's so rewarding when we see it happen as it did with your purchase. We thank you sooooo much and we look forward to having you as a Miracle Ford customer for years to come!

January 14, 2019

Great experience! Charlie was awsome. Was the most pleasant buying experience I’ve ever had. Love my Expedition and the service department for cleaning it up so great More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper, Jim Morgan
Jan 14, 2019 -

Gallatin Ford responded

Terry, Thanks for the 5 star review! We're thrilled that you found this to be the best buying experience you've ever had. We work hard to be efficient, friendly and professional. It's nice to see that our hard work is paying off. We wish you many happy and reliable years with your Expedition.

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