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Gallatin Ford

Gallatin, TN

4.6
1,314 Reviews

1394 Nashville Pike

Gallatin, TN

37066

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1,314 Reviews of Gallatin Ford

October 23, 2017

Chevy Tahoe at a Ford Dealership? Not being from the Nashville area, I had been to a few different dealers this particular day searching for a used Tahoe with fairly low mileage , last More

by Spence87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper, Coach Rollins
Oct 23, 2017 -

Gallatin Ford responded

Spence87, Thanks so much for the great review! We’re very pleased that you chose Miracle Ford for your purchase and we’re glad Charlie and Sandra exceeded your expectations. We hope that others who read this review take away one thing that would have made your day even better—choose Miracle Ford first 😄!

October 20, 2017

I buy New truck every couple years. Best experience ever!!! My Name is Shane I dealt with Chase and he was a great low pressure but went too bat for me salesperson. Ended up Having the GM Coach was his name han More

by ShaneS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
COACH, Chase Rennie
Oct 23, 2017 -

Gallatin Ford responded

ShaneS, Thank you for the great 5 star rating! We’re flattered that our team was better than 15 other purchases you’ve made. Wow! We really do work hard at making our process customer friendly and efficient so it’s very satisfying to see it working. Thanks also for recognizing Chase and Coach for their efforts. We look forward to seeing you back for your regular maintenance.

October 07, 2017

Great friendly place , knowledgeable staff! Easy buying/purchasing process. Lots of selection. My salesperson, C. R. Shock, was and is the greatest! He answered all of my More

by JennLu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
C. R. Shock
Nov 27, 2017 -

Gallatin Ford responded

JennLu, Thank you for your great review! We are very pleased CR Shock made your purchase so pleasant. We are fortunate to have many seasoned professional salespeople on our staff and CR is among the best. We wish you many years of great service on your pre-owned vehicle!

September 22, 2017

Ask for Charlie Piper My sister and I were totally charmed by Charlie's southern hospitality and friendliness. He was know-ledgable, sincere, and willing to work with us. More

by Sue B
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra and Jennifer responded to my online requests...I never met them., Charlie Piper, Jim Morgan
Sep 23, 2017 -

Gallatin Ford responded

SueB, Thank you for your very kind review. Charlie is a great asset to our sales team and we're confident he will find the perfect vehicle for you. It's also encouraging to see that you started your search with an internet request as many customers do. So from Sandra and Jennifer to Charlie and Jim Morgan, I hope you saw that we all "sing from the same song sheet" to make sure our customer's experience is consistently pleasant and professional. We look forward to seeing you back and completing your purchase.

September 02, 2017

Ask for John James John was very knowledgeable, not pushy, and so patient while we looked at nearly ever f150 on the lot. We feel like we got a good deal and let be our More

by myouree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John James
Sep 07, 2017 -

Gallatin Ford responded

Myouree, Thanks so much for the five star review! John is an experienced professional and we are very happy to have him on our staff. We're pleased you were able to work with him and find a truck you'll be happy with for many years. We look forward to seeing you back for your regular maintenance.

August 12, 2017

Great Staff - Friendly, Fair, Professional. I have made a decision 2 years ago to have all of my maintenance work done via Miracle Ford. New facility is great a More

by Gary Waddell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Hill, Lindsay Butler, Yeysson Ayala
Aug 16, 2017 -

Gallatin Ford responded

Gary, Thank you so much for your 5 star rating. We appreciate you choosing Miracle Ford for your vehicle's maintenance. We are aware that folks have options for their vehicle maintenance and we work hard at keeping our services competitive both in cost and in our customer's time. We look forward to seeing you again soon!

August 10, 2017

Servicing of my Lincoln I am the owner of a Lincoln MKC, and Wayne Hill and the entire Service Staff takes superior care of me and my Lincoln. There is no Lincoln dealership More

by Mike Schramke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica, Wayne Hill
Aug 12, 2017 -

Gallatin Ford responded

Mike, Thank you for taking the time to review us and your 5 star rating! We are pleased that you choose us to service your Lincoln. Our dealership is happy to work on Lincolns and we are fully capable to service them. Wayne and Jessica work hard to make sure our customer's experience is how you describe. In a position that is often helping customers who are upset over something breaking, it is nice to get words of encouragement. Thanks again!

August 05, 2017

Charlie is a ROCK STAR! Our buying experience with Charlie Piper was awesome! No pressure and easy to talk to made Charlie the perfect fit for us. We purchased 2 cars last More

by Nancy Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
August 03, 2017

Great experience Was a wonderful experience. The car I wanted to see was out on loan, and Mike told me he would call as soon as it was back in, since it was back anyti More

by FTA37066
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Jones, Mike Dobson
Aug 03, 2017 -

Gallatin Ford responded

FTA37066, Thank you for your 5 star review! We are very pleased that Mike and Sandra were able to make your experience so pleasant. We understand that it can be little things like promptly returning a call and having a car ready that can make a big difference and we work hard at doing these as often as possible. Thanks for being a new loyal customer! 😄

July 28, 2017

quick and easy was a great guy to deal with ! would recommend these guys for that new ford . was in and out in a few hours on a new f-350 .. no complaints ! More

by scott goforth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hopper, Ken "KJ" Johnson
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