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Gallatin Ford

Gallatin, TN

4.6
1,313 Reviews

1394 Nashville Pike

Gallatin, TN

37066

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1,313 Reviews of Gallatin Ford

January 13, 2016

to what you may gain through a miracle to whom it may concern one day me and my wife drove into miracle ford in gallatin tn where we encounter a lot of good things. 1 meet a fella had no c More

by lee/lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jamie bailiff,.derrick baker, kris somaru, all was all awsome , Derrick Baker, Jamie Bailiff, Kris Somaru
Jan 13, 2016 -

Gallatin Ford responded

Thank you SO MUCH for your kind words about our dealership and Jamie Bailiff in particular. We are very grateful to have Jamie as part of our sales staff and look forward to many years of success for him.

December 22, 2015

Great place to buy a car John parker is an outstanding sales man. Great to work with.I would definitely recommend this person. He has a twin brother so just ask for the twins More

by Denton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Parker, John Parker
Jan 13, 2016 -

Gallatin Ford responded

Denton, Thank you for your recommendation of John Parker. John does a great job for us as does his twin brother Bill. We're glad you felt he deserved to be praised in public.

November 28, 2015

Traded Escape for Explorer Mr. Earl Brown worked with us to get exactly what we wanted at a payment we were comfortable with. Mr. Brown was great! He was a joy to work with! More

by sballmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr.Earl Brown
Jan 13, 2016 -

Gallatin Ford responded

sballmom, Thank you for your kind words for Earl Brown. He is a dealership treasure! Obviously a person who has been with us for OVER 50 YEARS is a rare individual. We can't say enough about Earl. Thank you for your review.

September 17, 2015

I Traded my vehicle in for a new Fusion at Miracle Ford. In a nutshell I was in the market and decided while killing time to stop at Miracle Ford and ask about a new Fusion they had on the front line. It ha More

by Jason Lea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Parker Jim Morgan Bill Parker and others , John Parker, Bill Parker, Jim Morgan
Jan 13, 2016 -

Gallatin Ford responded

Jason, Thank you very much for your awesome review! We are all very pleased to have been able to make your purchase "seamless and smooth." We work very hard as a team to create this process and it's rewarding to see that it worked for you. We look forward to being able to serve you for years to come in our new location.

September 01, 2015

A year later....... I bought a truck! I met Mickey Avaritt in Sept 2014 while looking to trade trucks. I had a set amount I wanted to spend, so I ended up buying another brand's "smaller" More

by dale.penn.142
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Avaritt, Derrick Baker, Charlie Piper, Jim Morgan, Jim Galvin, Jim Odell, Derrick Baker, Jimmy Galvin Jr, Charlie Piper, Jim Morgan
Sep 02, 2015 -

Gallatin Ford responded

dale.penn.142 Thank you so much for your purchase and your very kind review! After being with this dealership for 20 years, I believe I can say that what you experienced is the team atmosphere that we have developed within our organization. Our sales staff assist each other rather than being "me" oriented and each of the management staff understand the need to function as a whole to enhance the customer experience. We look forward to many years of serving your needs and feel confident that you'll experience the same attention to you with our service employees.

August 17, 2015

Miracle Ford-John Parker My fiance and I traded in his truck and got a Ford Edge. We are very happy with our experience at Miracle Ford. John Parker was extremely helpful and More

by SamSutt1016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Parker, John Parker
Aug 19, 2015 -

Gallatin Ford responded

SamSutt1016 Thank you very much for your review. We are very pleased that you found our salesperson John Parker helpful and patient. We are grateful to have him on our staff. We look forward to many years of providing you both great service.

August 04, 2015

Trading cars with John Parker Purchased Ford Escape Titanium today from John Parker. He became my middleman in the dealing, and I felt was on "my side," of the deal. Thanks to Jo More

by RosieH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Parker, John Parker
Aug 04, 2015 -

Gallatin Ford responded

RosieH, Thank you for your great review and your purchase! We feel very fortunate to have John Parker as part of our staff. His honesty and professionalism show in the way his customers rave about him. We look forward to giving you many years of great service.

July 24, 2015

Not the slightest of problems My current vehicle is a 2014 Fusion, the third vehicle that I have purchased from Miracle. They must be doing something right, for I am a very picky More

by Marine GunnyMc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Brown, Jim O'Dell, Jim Morgan, Junior in Parts, Jim Odell, Jim Morgan
Jul 25, 2015 -

Gallatin Ford responded

Marine GunnyMc Thank you so much for your kind words to so many of our staff. We all work toward the same goal which is to satisfy our customers to the best of our ability. Your feedback lets us know that our efforts are paying off, and it is feedback such as this that keeps us motivated to keep it up. To our marine friend--Semper Fi!

June 18, 2015

New Escape SE My husband and I couldn't have had a worse experience. The only good thing that came from trying to buy from Miracle Ford is learning that there are More

by fordwomen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mr. Unprofessional
Jun 19, 2015 -

Gallatin Ford responded

Fordwomen1 I am sorry you and your husband (Fordman1 review) still feel negatively about Miracle Ford. We will continue to be strong supporters of the Ford Certified Pre-Owned vehicles we offer, and we're sorry you could not see the value in this purchase option. As to your new Ford Escape purchased from Ford of Franklin, TN with a lifetime powertrain warranty; it may be "unbelievable" because as they say "Nothing is free." You are required to service the vehicle with them in order to maintain the warranty, and we suspect you'll tire of having to drive to Franklin each time you need service. Also you may have noticed that their dealer fee or processing fee is higher than what we have, and that is where you have paid for the warranty whether you realize it or not. Miracle Ford will continue to operate as a straightforward, honest dealership with transparency in our processes and we hope to be able to assist you again one day.

May 26, 2015

Cole Nabor I want to Thank Cole Nabor for a great experience while purchasing my Ford Escape! He has made it easy and pain free! He was never pushy, but very nic More

by Maddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Nabor
May 29, 2015 -

Gallatin Ford responded

Maddie, thank you for your favorable review. It is always rewarding to be publicly praised for doing your everyday job. We are pleased that Cole made this purchase so easy. Your kind comments will be shared with him. Our entire staff looks forward to many years of being able to service and maintain your new Ford.