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Gallatin Ford

Gallatin, TN

4.6
1,313 Reviews

1394 Nashville Pike

Gallatin, TN

37066

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1,313 Reviews of Gallatin Ford

April 15, 2016

Great Ron did a great job in helping me find the perfect car for me. I came in looking for a completely different car than I had gotten. More

by Raileyc05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Greene
Apr 19, 2016 -

Gallatin Ford responded

Raileyc05, Thank you for your kind words about Ron Green. It's nice to know you were steered in a direction that turned out to be perfect for you. That's what a good "consultant" does. We wish you many years of good service and look forward to being able to keep your car well maintained.

April 12, 2016

Charlie Piper I have got to admit this was one of the best vehicle purchases that I have ever experienced. Charlie did not push anything on me but was extremely he More

by tjames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper, Charlie Piper
Apr 19, 2016 -

Gallatin Ford responded

tjames, Thanks very much for taking time out to review us. It's nice to hear that you did not feel pushed. No one wants to be "sold." We all desire to be shown a product, it's benefits, given options and then given time enough to make a decision. That's our philosophy. Charlie Piper understands it, and your purchase is evidence that it's a philosophy that works! We look forward to a long relationship with you.

April 05, 2016

Bill and John Parker I brought my mother in on 4-2-16 to look at a vehicle. John welcomed us to Miracle but he was busy assisting another customer so we ended up with Bill More

by Kinley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Parker, Bill Parker, John Parker, Bill Parker
Apr 06, 2016 -

Gallatin Ford responded

Kinley, Thank you for taking the time to express your satisfaction with your mother's purchase. This is especially gratifying since most people want to make sure a family member is treated with respect and professionalism. We are very grateful to have both Parker brothers here who exemplify these qualities. These have been, and will continue to be, the sales principles our dealership practices. We're so very pleased that you and your mother can recommend our dealership and Bill and John Parker.

March 30, 2016

Terrible We were going to look for a used car when we arrived we waited and walked around for 15 minutes with the sales people inside just watching us. One sal More

by carguy1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim
Mar 31, 2016 -

Gallatin Ford responded

carguy1986, We sincerely apologize for the inconvience and hassle you experienced at our dealership. Thank you for bringing this to our attention. Also, did the Sales Consultant have their name on the card you were handed? There is no one here at Miracle Ford with the name "Tim". Could you possibly be referring to our sister dealership Miracle Chrysler Dodge Jeep Ram?

March 16, 2016

Best car purchase experience we've ever had In the past 30 years, we have purchased many brands of cars from a variety of dealers throughout the U.S. and Europe. This is by far the best experie More

by Tim & Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Green, Jim Odell, Jim Morgan, Jim Odell, Jim Morgan
Mar 16, 2016 -

Gallatin Ford responded

Tim & Robin Thank you very much for your kind words. It was our pleasure helping you both. We look forward to a long relationship with you both.

March 08, 2016

Wonderful expeeience I highly recommend this dealership to anyone looking for a new car. Our salesmen Bill Parker was also super easy to deal with. Great guy and not pushy More

by Bowlburner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill parker, Bill Parker
Mar 21, 2016 -

Gallatin Ford responded

Bowlburner, Thanks for your nice words for our salesperson Bill Parker. Bill has been with Miracle Ford for a number of years and is a true professional. As is evidenced by the number of positive reviews he has received, Bill's approach with, and his care for his customer's satisfaction is the reason for his success. Thank you again for your purchase.

March 05, 2016

Great Experience, Expert Staff In 2012 I bought I bought a used 2011 Escape and my salesman was John Parker. He was very helpful and knowledgeable on all the features and functions More

by EddieP50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Parker, John Parker
Mar 21, 2016 -

Gallatin Ford responded

EddieP50, Thank you for your positive review. We are very happy to have John Parker as one of our sales experts. The fact that you were treated in the same professional way today as you were in 2012, shows that John understands that the recipe for success with customers is a straightforward, honest approach over and over again. Thank you for being a repeat customer of John's and of Miracle Ford.

February 27, 2016

Helpful Miracle Ford was helpful to my husband and I when we were in a tough situation. Jim Galvin, the owner, really got involved and spoke to us personally, More

by AECA2310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Galvin, Jimmy Galvin Jr
Mar 21, 2016 -

Gallatin Ford responded

AECA2310, Thank you for taking the time to review Miracle Ford. We are pleased that our General Manager, Jim Galvin, Jr. was able to assist in a tough situation. It is not uncommon for customers to see him interacting and "getting his hands dirty" on a daily basis. It's just our way of doing business. We look forward to being of service to you again.

February 27, 2016

Best Experience We highly recommend Miracle Ford. Great customer services. Our salesman Jamie was wonderful to work with. He truly made our car buying experience smoo More

by taz123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Bailiff, Jamie Bailiff
Mar 21, 2016 -

Gallatin Ford responded

taz123, Thank you for your kind review of Jamie Bailiff. It is always uplifting for any salesperson and their organization to receive positive feedback. Jamie's easygoing and warm approach is a reason his customer's love him. He approaches his customers as a consultant offering advice. It becomes them making the decision rather than "being sold" which is why his sales process is smooth. We are happy you are pleased with this method. We look forward to many more years of being able to assist your needs.

January 19, 2016

Best Buying Experience Ever John Parker gave me the car buying experience ever. John was more like a friend, always courteous and knowledgeable , never pushy. John was great at e More

by escape guy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Parker, John Parker
Mar 21, 2016 -

Gallatin Ford responded

escape guy, Thanks for taking time out to review John Parker. John is indeed very knowledgeable having received Master Certification from Ford for product knowledge. John's non-pushy approach is the reason why customers return to him time and time again. We are fortunate to have him as part of our sales team.

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