Gallatin Ford

It was a Quick and easy hassle free buying experience, would recommend them to anyone would recommend them to anyone More

I was nervous about a car purchase from a large facility and being treated as just a number. The team at Gallatin Ford did amazing to ease the stress of my purchase and I couldn't be happier doing business and being treated as just a number. The team at Gallatin Ford did amazing to ease the stress of my purchase and I couldn't be happier doing business with this team! More

Jessica’s team did a fantastic job on my Maverick. The technician even sent me a walk around video. Very impressive!! The technician even sent me a walk around video. Very impressive!! More

Adam was a great salesman and worked hard to match the deal I had at another dealership. The finance guy took the deal and added service and warranty for an additional 3 years which took my payments up $4 deal I had at another dealership. The finance guy took the deal and added service and warranty for an additional 3 years which took my payments up $40 per month. I understand they make money this way but was not expecting it and wish he would have asked if I was interested instead of just walking in and telling me this is the difference. It is probably a good deal if I keep the car longer than 3 years but I would prefer to make that decision on my own and not have it assumed I would want it. Other than that we waited while they detailed the vehicle and it was a rushed job (not very detailed).I felt they should have started when we agreed to buy it not after all the paperwork was signed and we were ready to leave. Again Adam was great and I would buy from him again in the future and recommend him to friends and family. More

Great service, made my recall repair a priority which meant a lot. Thank you so much Stephanie and the parts manager for making this happen! meant a lot. Thank you so much Stephanie and the parts manager for making this happen! More

Excellent customer service very nice people would not take my vehicle any place else, and they take pride in their work take my vehicle any place else, and they take pride in their work More

I was very satisfied with the work that was done on my vehicle. Everyone was professional and polite. vehicle. Everyone was professional and polite. More

Jessica does a fantastic job with all the my auto needs. She worked with the insurance company She worked with the insurance company More

They are professional, and take great care of our vehicle. Dylan was a pleasure to deal with, and Tyler did a great job serving our vehicle. vehicle. Dylan was a pleasure to deal with, and Tyler did a great job serving our vehicle. More

Customer service interaction inside dealer, on phone with mobile service rep, and barrage of phone calls has failed me time after time. Harassed with endless calls. Representatives brushing off my concerns o mobile service rep, and barrage of phone calls has failed me time after time. Harassed with endless calls. Representatives brushing off my concerns onto other departments. I do not trust nor can tolerate lack of genuine customer service. This is reason I will choose another service provider. Including my next purchase. Mechanic shop performance has been stellar. On point, communicative, thorough. Really liked video tech provided for mobile service, even though mobile service was different than what I expected. More