Gallatin Ford

There always very nice and helpful really nice crew 😊 usually prompt they sent me a video of my car but I couldn't understand what the mechanic was saying in the video and I wish they would have called m usually prompt they sent me a video of my car but I couldn't understand what the mechanic was saying in the video and I wish they would have called me so I could have asked them if they were changing my oil since my car was there for a oil belt replacement for six days I understand that I would have had to pay for it and that would not have been a problem but now I have to go back to get my oil changed but in all I still had a good experience with them More

Matthew went above and beyond to ensure we talked through what was important to us and understand which vehicle would need our needs. The entire process was very positive and without pressure. John in buying what was important to us and understand which vehicle would need our needs. The entire process was very positive and without pressure. John in buying worked with Matt to ensure we received a fair trade and didn't compromise on what we wanted instead they made the deal work for us. More

The folks at Gallatin Ford were a pleasure to work with. Our sales representative, Matt Hein, worked tirelessly alongside John McCann in Management to get us the best possible trade-in value on our old vehi Our sales representative, Matt Hein, worked tirelessly alongside John McCann in Management to get us the best possible trade-in value on our old vehicles, and the best dealer price on the new ones. Tyler Doyle walked us through the financial process with precision and ease. We never felt pressured or hassled throughout the process, and it was easily one of the most positive car buying experiences we have ever had. Thanks so much to the staff and management at Gallatin Ford. Your integrity and fantastic customer service make you worthy heirs to over 120 years of Ford excellence! Keep up the great work! More

Have taken my Ford F150 to this dealer since moving here in 2015. Always excellent service, communication, and friendly service reps. in 2015. Always excellent service, communication, and friendly service reps. More

Matt was very helpful and informative. He listed to all my wants in my next car and made them all happen for me. I have wanted a bronco for years and today I was able to make that happen t He listed to all my wants in my next car and made them all happen for me. I have wanted a bronco for years and today I was able to make that happen thanks to Matt. Would definitely recommend him More

Antonio saved the day for me. This was his first week on the job, and he wasn’t receiving much assistance, but he stepped right up and got my request done . Good job Antonio. This was his first week on the job, and he wasn’t receiving much assistance, but he stepped right up and got my request done . Good job Antonio. More

It was a really bad experience the worse I ever had I'll never do business here again I was so stressed out!!.. never do business here again I was so stressed out!!.. More

I didn't have a appointment but they took me right in. They said it would be a hour and half. It was done in one hour and fifteen minutes Great service and everyone was polite. They said it would be a hour and half. It was done in one hour and fifteen minutes Great service and everyone was polite. More

Jessica always gets ya in and out as quick as possible and does everything to put her customers first and does everything to put her customers first More

Jessica is amazing, great experience always . I drive from Lebanon because I was not happy with my local dealer I drive from Lebanon because I was not happy with my local dealer More