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Galpin Honda

Mission Hills, CA

4.9
5,344 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,344 reviews

April 22, 2016

Excellent customer service and sales!!!! I came into galpin Honda for a new car and I had a great experience as far as their sales, pricing, service, the sales men, Hugo Lopez was of excellen More

by marlene0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Hugo Lopez
Apr 27, 2016 -

Galpin Honda responded

Thank you for sharing your story. We're so happy to hear about you're great experience with Hugo. Galpin Honda is a customer service oriented dealership. If there's anything else we can do for you, please give us a call. Until then - safe travels! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

April 22, 2016

Satisfied customer Excellent customer service from Donna Alvarez. Courteous, knowledgeable, trustworthy, and excellent communication skills. Made this process very pleas More

by puncia87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Alvarez
Apr 27, 2016 -

Galpin Honda responded

Thank you for this positive feedback. We strive to serve our customers in a timely and professional manner. It's good to hear that Donna was so helpful in your car buying experience. Let us know if you ever need more help. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

April 22, 2016

Best car buying experience After my motorcycle accident, I decided it was time to get back on four wheels for the factor of safety. I've been a honda fan for as long as I can re More

by Civicturbo149
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayce Ruiz
Apr 27, 2016 -

Galpin Honda responded

Congratulations on your 2016 Civic! We excited to hear about your positive experience with Jayce. The team at Galpin Honda is always happy to help. Don't hesitate to call us if you need anything else. Drive safe and see you on the road!

April 21, 2016

Ali was the man! No need to go elsewhere Ali found us, and the rest was history. Began looking at the Honda Accord and I had to look no further, from safety, to mileage, and style, Ali helped More

by Sergio3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Ashikali
Apr 27, 2016 -

Galpin Honda responded

Sergio, thank you for your kind words. We really appreciate your recommendation of Ali and Galpin Honda. Our staff strives to create a relaxing environment where customers can find the right match based on preference and budget. Please let us know if you need anything else! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

April 19, 2016

Heaven Sent Angel - Our helpful Honda Salesman Angel Arias-Rivera was a great salesman that we lucked out to help us through the purchase of our new car. Our car broke down and we had to find a su More

by mtnblzr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Arias-Rivera
Apr 20, 2016 -

Galpin Honda responded

We're very happy to hear about your experience with Angel! Thank you for choosing Galpin Honda. Our team strives to create a relaxing environment where customers can find the right match based on preference and budget. Please, let us know if you ever need any more help. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

April 19, 2016

Great pleace I bought my car from Diogenes . he was great and very helpfull, I got a great deal and everything was fast! I am really happy with my car! More

by Siane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diogeness
Apr 20, 2016 -

Galpin Honda responded

Thank you for these comments. We're happy to hear that Diogenes was pivotal in your positive car buying experience. We hope you enjoy your purchase for many years! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

April 19, 2016

Overall a great experience! My husband and I went in looking into getting a used vehicle. Michael Skierka assisted us promptly. We test drove and and went over numbers. Michael More

by Tarlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Valdez , Mike Skierka
Apr 20, 2016 -

Galpin Honda responded

Thank you for this positive feedback. It's great to hear that Mike, Rudy and the rest of the Galpin team helped to create a pleasant car buying experience. Congratulations on your Dodge Challenger! We sincerely appreciate your business and we hope to continue serving you in the future. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

April 18, 2016

Fantastic service From the beginning Chaudry was very attentive. He was very nice, helpful, and definitely helped me get the best deal. I will definitely recommend Chau More

by suzaranibar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chaudry Ahmed
Apr 20, 2016 -

Galpin Honda responded

Thank you so much for your glowing review! We appreciate your recommendation of Chaudry. Galpin Honda strives to present the best deals with a professional and caring staff. Let us know if there's anything else we can do for you. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

April 18, 2016

Easy breezy My husband and I first came to Galpin Honda in mission hills to check the car that we already like but our first time visit wasn't very pleasant at al More

by JanM15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yusuf faud
Apr 20, 2016 -

Galpin Honda responded

Thank you for leaving this feedback. We're glad that you gave us another chance after your initial visit. It's good to hear that Yusuf turned your negative experience around. Don't hesitate to call us if there's anything else we can do. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

April 17, 2016

Excellent Customer Service I love Galpin Honda in Mission Hills . I bought my very first car with them back in 2013. I now live 80 miles away but just recently drove to their de More

by NancyT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yusseff Fuad
Apr 20, 2016 -

Galpin Honda responded

Nancy, we really appreciate your loyal business. We're very happy to hear that you returned to Galpin Honda. Thank you for your recommendation of our team. If you ever need any help, please give us a call. Until then - safe travels!

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