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Ken Ganley Ford Norton

Norton, OH

4.8
3,178 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,178 reviews

July 02, 2025

Easy to deal with Found the truck I was looking for No issues! At all! sales guy followed up to be sure all is good! which was a nice change! Most sellers sell and never hear from again! More

by HANSENK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Peticca
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Massolini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Douglas
Jul 02, 2025 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 01, 2025

Very informative! Quick process as well as helpful & welcoming. Thank you to Tony! Appreciate it More

by Summerwalbaugh0003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Ken Ganley Ford Norton responded

Here at Ken Ganley Ford Norton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 01, 2025

Very informative and efficient concerning the job that needed done. Happy with the service and professionalism by the staff More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

June 30, 2025

It was overall a good experience. There was a little back-and-forth on what documents were needed to make a purchase, but when the vehicle was purchased, it had a full tank of gas and More

by Kyle.wheeler
Recommend Dealer
Yes
Employees Worked With
John Massolini
Jun 30, 2025 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 30, 2025

Scott was very communicative and pleasant. He negotiated with my warranty company and got my repair covered. The work was completed timely and correctly. Ken Ganley is always my go to Ford dea More

by iamaarongreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

June 28, 2025

This dealership was very clean Samuel was very polite and encouraging. I would definitely recommend More

by dionnasherrod79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Adrian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 24, 2025

They were quick to fit us in for our repair. The part had to be ordered so they provided a loaner vehicle which was nice. More

by DANANDGERIBALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Norton, we look forward to having you as a valued customer for many years to come!

June 24, 2025

Sam and Tony were great to work with. From the test drive to the final sale, there was no pressure. Sam went above and beyond to make sure we were satisfied before leaving. They removed s More

by jen791628
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Adrian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent visit to Ken Ganley Ford Norton. It's great to hear that we were able to assist you and that you had such a positive experience.

June 24, 2025

Yay! One for each of us! Great experience w Franco once again! We keep coming back to one amazing car dealer that knows what hes doing! Thank you, Franco! More

by Neptune316316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

June 21, 2025

Brianna is very helpful and has excellent customer service skills. Brianna had helped me out with prior service isdues More

by Sportsfan7565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Ken Ganley Ford Norton responded

Thank you for your review and kind words for Brianna! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

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