Garavel Chrysler Jeep Dodge Ram

Great customer service Lawrence was responsive and courteous with helping out with our Jeep 2007 oil change and wiper change. He checked to see if one of the coupons we had Lawrence was responsive and courteous with helping out with our Jeep 2007 oil change and wiper change. He checked to see if one of the coupons we had via email was applied and allowed me to email it to him as my daughter didn't have it with her. He also gave me some additional information that was helpful in regard to my 2001 Jeep that I purchased at Garavel last year. Customer service in this department is usually always helpful and love that they provide free oil changes as well! Thank you for overall a continued great experience from sales to service!! More

Express Oil Service Keith in service was able to accommodate a oil service, tire rotation, and general inspection of my Ram 2500 immediately using the express line. No w Keith in service was able to accommodate a oil service, tire rotation, and general inspection of my Ram 2500 immediately using the express line. No wait, no hassle, no issues. More

Picking out my New Wrangler My overall experience at the Dealership was outstanding. Annie my sales rep out going and made the experience better then i thought it would be. She h My overall experience at the Dealership was outstanding. Annie my sales rep out going and made the experience better then i thought it would be. She helped me pick out my new car,and then i got an amazing deal on it. Also Christine the person who financed my Jeep was also very helpful. Even though i was being separated with my money i was very glade it was at this dealership. I am VERY satisfied with Garavel Chrysler Dodge and Jeep. I plan on buying another car from them in the near future. More

Great place! I had a great experience and I would highly recommend this dealership! Everyone was very friendly knowledgable and professional! I really love my new I had a great experience and I would highly recommend this dealership! Everyone was very friendly knowledgable and professional! I really love my new car too! More

2500 mega cab Phenomenal experience. Sales staff was very accommodating, Phil and mike were excellent! When it came time to get financed Christine was great! I woul Phenomenal experience. Sales staff was very accommodating, Phil and mike were excellent! When it came time to get financed Christine was great! I would definitely go back! More

service everytime I visit Garavel service I actually have fun. I originally leased my Cherokee thanks to Annie and Al a year ago and they always visit and ch everytime I visit Garavel service I actually have fun. I originally leased my Cherokee thanks to Annie and Al a year ago and they always visit and chat with me in the waiting room of the service department. They treat me like a friend rather than a customer and the service team is always engaging, friendly and fun. Even Paul stops by to say hi. Paul's personality and style is clearly echoed by his fabulous team. My most recent visit was welcomed by Lawrence Pearson. He kept me updated throughout my wait what the expected wait time would be and what the status was. Whether I am there for 5 minutes or 45 minutes, it's encouraging to know that they remember I am there and keep me informed where I stand. Thanks Paul, Al, Annie, Lawrence for setting the bar high. Even if I didn't love my Jeep as much as I do--the Garavel team would be enough to bring me back. Good thing I love my Jeep too!!! More

My Garavel Experience I've been to many dealerships recently looking for that "perfect fit" for my new vehicle. Henry Welkes and Mike Simeone made sure that my search ended I've been to many dealerships recently looking for that "perfect fit" for my new vehicle. Henry Welkes and Mike Simeone made sure that my search ended at Garavel. I could not have asked for a more comfortable experience, courteous service or a sales associate that seemed more interested in fulfilling my hopes than in just selling a car. I am more than pleased with the entire process at Garavel and will gladly (and I already have !!) refer anyone I know who is looking to purchase/lease a new vehicle to this dealership, and specifically to Henry and "Big" Mike. My thanx to all the staff at Garavel for making this a most enjoyable purchase. More

Leaking sun roof emergency After a big snowstorm, I went into my car the following day, to find water was leaking in through my sun roof, not just a trickle...a lot!! We were After a big snowstorm, I went into my car the following day, to find water was leaking in through my sun roof, not just a trickle...a lot!! We were expecting another snowstorm the next day. It was nearly 4:00 pm when I pulled into the service department at Garavel. I was fully expecting them to throw some plastic and tape up as a temporary fix until I could schedule an appointment. I was greeted immediately and was directed to Nick Collins a service advisor there. He very politely showed me where I could have a seat and some coffee and he said he would have a look see. Well...I barely had time to enjoy my coffe, the job was done! What an outstanding experience.. Nick was delightful, professional and extremely knowledgeable. He explained the problem, a quick fix and I was on my way. We purchased our jeep there and with service like this, it's going to be our go to dealership! Thank you!! More

Quick Help without waiting Was having problems with my 4x4 system and shifting faliures, they did a quick diagnostic and fixed it for me without waiting. Thanks for the help. Was having problems with my 4x4 system and shifting faliures, they did a quick diagnostic and fixed it for me without waiting. Thanks for the help. More

A customer experience to dream of After a disastrous experience with Executive Nissan in north haven yesterday, I felt like in heaven at Garavel today. Without an appointment at Superb After a disastrous experience with Executive Nissan in north haven yesterday, I felt like in heaven at Garavel today. Without an appointment at Superbowl-Day I was right taken care of this Sunday. Several option were discussed to find the right car for me and my family. Steve P. made the process easy from looking at the cars in the snowed over lot, over test driving the vehicle, to the final purchase. I was able to leave with a Jeep Compass just a couple of hours later. I spend more than I initially intended, and strongly believe that I got a very good deal for my buck and am absolutely content with the choices I made today. Garaval may forgive me that I hope to have such a great experience only again in seven to ten years as I like my vehicles to last, but they will surely be on the top of my list to visit, when time has come or my wife needs her next car. Thank you again Steve and Garavel team More