Garavel Chrysler Jeep Dodge Ram

A dream Keith kept me up to date and worked to ensure that all was well before the vehicle was released to me. I am exceptionally happy with my experience. Keith kept me up to date and worked to ensure that all was well before the vehicle was released to me. I am exceptionally happy with my experience. More

wonderful, funny and very helpful The salesman and the finance woman helped out so well and got me the best deal and a loan for what I was able to afford The salesman and the finance woman helped out so well and got me the best deal and a loan for what I was able to afford More

Awesome Service Keith really helped me out and understood everything I needed and especially scheduling an appointment. My work schedule is untraditional hours and he Keith really helped me out and understood everything I needed and especially scheduling an appointment. My work schedule is untraditional hours and he was wonderful in helping me best as possible. He is very welcoming and honest, which made my nervous visit a comfortable visit. Thank You !! More

Amir El Sayed Best Ever Service and Advice This is our sixth time returning to the Jeep Dealership at 300 Westport Ave, Norwalk, CT (Garavel and its predecessors), having leased or purchased in This is our sixth time returning to the Jeep Dealership at 300 Westport Ave, Norwalk, CT (Garavel and its predecessors), having leased or purchased in the past a Dodge Caravan, Jeep Grand Cherokee, Dodge Durango, two Jeep Wranglers -- and now, yesterday 9/11/14, a 2015 Cherokee Limited. As very satisfied returning lessees, we found that Amir El Sayed is the best ever in service and advice quality and responsiveness. We began working with Amir 6 months ago and investigated the Jeep Compass in-depth. The time was not right for us then, so we returned during the past few days to continue our search for a new 2014 Compass Limited. Amir helped us see that a newly delivered 2015 Cherokee Limited was an even better choice! In every aspect of our decision process of identifying, evaluating, understanding, and getting comfortable with our best choices (including (i) best vehicle, model and option choices, (ii) leasing and financing options, (iii) trade-in credits, (iv) pricing, terms and timing discussions, and (v) features, technology and mastery of all functions) -- Amir could not have done a more effective or efficient job for us. We especially want to thank Amir for his excellent service and detailed demonstrations of the new technology (including two phone setups and testing for calls and Pandora music) in our vehicle. He is a very clear and effective explainer, teacher and demonstrator. We now feel comfortable and confident in all operations of our new Jeep Cherokee, and we received Amir's assurances of further advice and guidance as needed, which we appreciate very much. We could not be happier with the process or results. Amir was the best we have experienced, and we are very appreciative and pleased in all respects. More

Mopar® Express Lane Im at work right now so I unfortunately don't have the name of the two young gentlemen that helped me on my past two oil changes. Im sure you can pull Im at work right now so I unfortunately don't have the name of the two young gentlemen that helped me on my past two oil changes. Im sure you can pull up my file and see who assisted me. For all I know it was the same guy as both were friendly, funny and professional. Doesn't get better than that. The express lane is perfect. I used to go to the one in Greenwich because 'it was free' and was always hit with other charges that made me raise an eyebrow and come to realize that sometimes free doesn't always mean 'great service'. On top of the express lane, you do the 32 point inspection to make sure my 4 wheeled beauty is up to par. Friendly staff. Love you guys. :) More

Another Great Service Experience I had an express oil change last week and was informed of an oil leak. I got the appointment I needed, was driven to work, and the repair was complet I had an express oil change last week and was informed of an oil leak. I got the appointment I needed, was driven to work, and the repair was completed within the time frame I requested. These people are really focused on delivering great service. More

Great deal with no hassles. Steve was a great salesman. He answered all of my questions and even gave me more information on items I never thought to ask about. The car deliver Steve was a great salesman. He answered all of my questions and even gave me more information on items I never thought to ask about. The car delivered in a very reasonable time and prepped and ready for us to pick-up with a few days. Steve kept in touch with us everyday as to the status of the delivery of the car. I had a very good experience with Steve and would buy another car from him in a minute. I would recommend Garavel to everyone. (and especially Steve) Everyone at Garavel was very pleasant to work with. I met Keith the Service manager and Paula did the paperwork for the car and she was very nice to deal with and efficient. More

Honest Service Department We brought our jeep in for servicing and thought we would need an expensive replacement part. We were pleasantly surprised when our service adviser ca We brought our jeep in for servicing and thought we would need an expensive replacement part. We were pleasantly surprised when our service adviser called and told us that we did need the part and that all we needed was an oil change. The fact that they didn't try to get me to pay for something I didn't need was commendable. More

Christa Iannaccone is a great asset to your dealership! She treated me like royalty! Servicing my car in a very short time frame and making sure I was completely satisfied. I recommend this dealership spe She treated me like royalty! Servicing my car in a very short time frame and making sure I was completely satisfied. I recommend this dealership specifically because of the service team! More

Screw in Tyre We recently bought a Jeep Wrangler from the dealership from Karl Pingol and managed to get a slow puncture due to a screw being stuck in one of the ty We recently bought a Jeep Wrangler from the dealership from Karl Pingol and managed to get a slow puncture due to a screw being stuck in one of the tyres after two days. The whole sales expereince was amazing and the dealership displayed fantastic customer service when removing the screw for free More