Garavel Chrysler Jeep Dodge Ram

Emergency repair due to check engine light. Showed up without an appointment 7:30am Mon. morning. Quick diagnostics of the problem and cost estimate and length of repair provided. Repaired car same day o without an appointment 7:30am Mon. morning. Quick diagnostics of the problem and cost estimate and length of repair provided. Repaired car same day on time. Round trip driver service to and from work. Final cost less than estimate. Felt welcomed with polite and friendly greeting. More

Dear Reviewer; Michelle Johnson reclaimed my Dear Reviewer; Michelle Johnson reclaimed my confidence in buying a Jeep product and the experience at your establishment. My initial instinct to Dear Reviewer; Michelle Johnson reclaimed my confidence in buying a Jeep product and the experience at your establishment. My initial instinct to a simple problem was to seek a local garage, due to my reasonable assumption of practices and reputations of dealership habits, which I have confirmed by my past experiences. Michelle, however, restores confidence in the Jeep experience. The fist gentleman I encountered (intentionally not mentioning names) would gladly have accepted a diagnostic fee without asking questions. Michelle did not. Michelle's response was similar to that of a local and caring proprietor wanting future business. I was surprised and pleased with this level of integrity. Although my issue was solved ( a water bottle under the seat causing a warning light to go off ) did not gain you income on that instance, I assure you this: Her commitment to customer care will gain the company fair trade in the future, and has allowed me to recommend the company due to her integrity. You are to commend her. Thank you for hiring an exemplary representative. It does not go unnoticed. Please rescind your 25 word rule for the future for folks who are sincere, but not as verbose. Regards Gary Helm HelmGM1@hotmail.com More

I had a great experience at Garavel. My lease was up on a Volkswagon Jetta that I did not like and had a very bad experience with (car and customer service) so i was very thorough in choosing my next vehicle Volkswagon Jetta that I did not like and had a very bad experience with (car and customer service) so i was very thorough in choosing my next vehicle. Ed was very knowledgable and accommodating. He was helpful in answering all of my questions and did not try to force me into something I did not want. Ed and Paula also worked with me on pricing and were able to get me to the exact price point I was looking for. I could not have been happier with my experience at Garavel. Highly recommend to anyone looking for a new/used vehicle in the southern CT area. More

Fantastic experience at Garavel, for the second time in the past couple of months. I bought a 2 door Wrangler for my daughter, loved it so much and loved the dealer experience at Garavel so much, that I w the past couple of months. I bought a 2 door Wrangler for my daughter, loved it so much and loved the dealer experience at Garavel so much, that I went back and bought a 4 door Wrangler. Amir took care of me both times, he works with you to get the best deal for you and will pull out the stops to make it happen to your liking. The customer experience really is great at Garavel, not too pushy and very down to earth sales people. I look forward to buying my third Jeep from these guys (don't tell my wife) More

This place was great! Steve was very helpful from the second I walked in! Some sales people can be very pushy but not Steve. He understood I had to find a car and a price that worked within my means! Not second I walked in! Some sales people can be very pushy but not Steve. He understood I had to find a car and a price that worked within my means! Not only did he help find my new car but helped place me in an even BETTER car than I was originally looking at for a better price!! Doesn't get better than that! Thank you Steve and ALL of the staff there at Garavel!! You all are a very energetic, helpful, and wonderful staff! I highly recommend going to Steve and Garavel!!! I know I will be returning for my next car!!!! More

This was my first experience buying a car, and after shopping around, i could not have been happier that I chose Garavel Jeep. I found myself with an amazing car, and was pleased to have dealt with suc shopping around, i could not have been happier that I chose Garavel Jeep. I found myself with an amazing car, and was pleased to have dealt with such nice people. More

Ed did a great job. I was very skeptical becuase I had a bad experience with a Chrysler dealer recently and I told Ed when he approached me that I was not sure if I was going to purchase a Chrysler product bad experience with a Chrysler dealer recently and I told Ed when he approached me that I was not sure if I was going to purchase a Chrysler product but he turned my impresssion around completely and went above and beyond to make the deal happen. The price was great, he kept in constant contact throughout the process and worked to locate the vehicle I wanted even though they had many on the lot - just no the color I was looking for. Very great place to deal with and I found all of the people very friendly, courteous and helpful. I highly recommend Ed and Garavel. More

One of the main reasons I keep my Jeep is because I like the service so much. They have been SO nice to me. They seem to go out of their way to be sure the customer is taken care of. They're awesome. the service so much. They have been SO nice to me. They seem to go out of their way to be sure the customer is taken care of. They're awesome. More

Barbara was extremely kind from the start. She treated us like people not $$$. I could tell she really wanted to do a good job and make us happy. I'm glad we found this dealership- the experience was fast, e like people not $$$. I could tell she really wanted to do a good job and make us happy. I'm glad we found this dealership- the experience was fast, easy, and felt right. More

Christina was very helpful. She was assistant running express lane. Check in was quick and easy and she kept me regularly updated on progress and ran through options for repairs when check-up was complet express lane. Check in was quick and easy and she kept me regularly updated on progress and ran through options for repairs when check-up was completed and explained things clearly. She also took me to parts area to help with query about bicycle rack. Very friendly and very helpful. More