
Garavel Chrysler Jeep Dodge Ram
Norwalk, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 3:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 5,859 reviews
Very friendly, warm, accomodating, helpful--really outstanding connections with all individuals in the dealership esp Jeff Answered all of my questions, heard my goals in terms of money, service and outstanding connections with all individuals in the dealership esp Jeff Answered all of my questions, heard my goals in terms of money, service and type of car More
This dealership was just very easy to deal with all around - the people where helpful above and beyond - knowledgeable and pleasant - we had visited several other jeep dealerships and mainly ended up b around - the people where helpful above and beyond - knowledgeable and pleasant - we had visited several other jeep dealerships and mainly ended up back here due to personality of the staff More
Kirk drove me to work after I left my car for service. It was a terrific experience and he is a very nice man. That is a good thing first thing in the morning. was a terrific experience and he is a very nice man. That is a good thing first thing in the morning. More
Busy Sat. morning. All staff were professional, friendly, helpful and honest. They got me in and out very quickly. We were offered delicious bagels, granola bars and bottled water. friendly, helpful and honest. They got me in and out very quickly. We were offered delicious bagels, granola bars and bottled water. More
Keith was great, I dropped my jeep off this morning on a Saturday and it need quite a bit of work and he assured me that it would all be ready by the end of the day. anywhere else and it would take days. th Saturday and it need quite a bit of work and he assured me that it would all be ready by the end of the day. anywhere else and it would take days. thank you Keith More
The salesman we initially worked with left the dealership prior to us finalizing our deal. Steve G. had to step in, figure out where we were and get our vehicle secured. Steve was extremely responsive to our prior to us finalizing our deal. Steve G. had to step in, figure out where we were and get our vehicle secured. Steve was extremely responsive to our questions and get our vehicle ready for pick up within a week of us first speaking to him. He is very knowledgable and extremely friendly and courteous. We would highly recommend Garavel and Steve G. More
We came in with a back wiper that was torn off by vandals, was told the part would be in the next day and to come back. I came back, was walked to parts to purchase the parts, and then waited a short vandals, was told the part would be in the next day and to come back. I came back, was walked to parts to purchase the parts, and then waited a short time for the installation of the wiper arm and blade to be put on, and with no additional costs. Very well done, from a very appreciative and now a new customer. Rob Reeves More
Came in to service my 2001 RAM 1500. My truck had a litany of issues- stalling out, slipping when shifting, and braking issues. Keith correctly diagnosed all the issues, kept me apprised of the cost es litany of issues- stalling out, slipping when shifting, and braking issues. Keith correctly diagnosed all the issues, kept me apprised of the cost estimate, gave me multiple options and in the end, completed the work ahead of schedule and right on budget (even though there was some extra work thrown in that they discovered once the truck was on the lift). After having my vehicle previously serviced by another local dealership (and paying through the nose to address the same problem over and over again) I will return to Garavel for all my Ram's service needs. Extremely satisfied with my experience there. More
They wanted charge me to fix my car problem (rattle in dashboard ) even though I still have bumper to bumper warranty. Service manager told me than rattle is cover only for 1 year or 12000 miles. ( my d dashboard ) even though I still have bumper to bumper warranty. Service manager told me than rattle is cover only for 1 year or 12000 miles. ( my dodge has 17k miles). Of course this is not true, when I called dodge they confirm that my car problem should be cover for 3 years and 36 k. Finally they" made me a favor" and agree to offer free one hour labor. But when my wife went there to drop the car 2 days later they start to ask her tons of questions and telling the same warranty story. So she left the place crying ( I have to say she is pregnant and little bit to emotional). Finally I went to dealer in Greenwich and they will fix my problem for Free next week. More
I have been going to the dealership for years and have purchased three vehicles from them. They are always very accommodating around my schedule when i need service. They make you feel like family-they g purchased three vehicles from them. They are always very accommodating around my schedule when i need service. They make you feel like family-they go way beyond the call of duty. thank you More