Garavel Chrysler Jeep Dodge Ram - Service Center
Norwalk, CT
849 Reviews of Garavel Chrysler Jeep Dodge Ram - Service Center
Michelle was very professional and competent...she took great care of me. Kirk gave me a ride to the dealership...he is delightful and careful driver. Both provided great customer service and made me fee great care of me. Kirk gave me a ride to the dealership...he is delightful and careful driver. Both provided great customer service and made me feel well taken care of. They were prompt, respectful, polite and professional. AWESOME employees, Paul!!! More
Had a great experience. The service was very good and they listened closely to my issues and wanted to make sure that everything was addressed. The tech even took a road test with me to confirm everyt they listened closely to my issues and wanted to make sure that everything was addressed. The tech even took a road test with me to confirm everything was satisfactory. More
My 2004 Dodge Dakota pick-up truck had a blow-out on my My 2004 Dodge Dakota pick-up truck had a blow-out on my drivers side tire as I was driving on the highway. After putting the spare tire on, I drove My 2004 Dodge Dakota pick-up truck had a blow-out on my drivers side tire as I was driving on the highway. After putting the spare tire on, I drove it to Garavel and Keith did an awesome job of getting me a new tire right away. On a completely unrelated note, I want to also mention an instance where Keith went above and beyond out of his way to help me in a very stressful situation. On August 17, 2013, I was involved in a minor collision on the highway and had to have my truck towed to a body shop. At Keith's recommendation, I had thd body shop call me up instantly and they did a fantastic job on my truck! Without Keith's guidance and leadership I don't know what I would've done. He didn't have to do that but that's the kind of guy he is - I'm very grateful to be able to work with someone like Keith because he really cares about his customers. More
Keith and Michelle went to great lengths to make my service experience as painless as possible. They found coupons and other online discounts they were able to apply to the service cost of m jeep whic service experience as painless as possible. They found coupons and other online discounts they were able to apply to the service cost of m jeep which softened the blow of all the work i needed done. Best Jeep service experience I have had over the last 6 years of owning jeeps. More
I feel that Keith was extremely knowledgeable and professional. They did exactly what the said they would do and got in contact with me every step of the way. I would definitely recommend this gro professional. They did exactly what the said they would do and got in contact with me every step of the way. I would definitely recommend this group to others in the area for service of their vehicle and plan on using them for all my service needs. More
Exceptional fast and friendly service always -- the best dealership I have ever experienced. The facility is also very clean and offers coffee. And the showroom is bright and easily accessible. dealership I have ever experienced. The facility is also very clean and offers coffee. And the showroom is bright and easily accessible. More
I've had good experiences at this dealership as well as experiences that have left me extremely fed up. But today's service left me feeling happier than I did going in. I felt listened to and taken ca as experiences that have left me extremely fed up. But today's service left me feeling happier than I did going in. I felt listened to and taken care of. I will continue using them to service my Jeep. And, I'm sure like most people, I wish the prices were lower. More
Not sure if my last review went through so this may be redundant. I have been going to this dealership since before the name change but under the same management, Paul Garavel, since 1985. I have purcha redundant. I have been going to this dealership since before the name change but under the same management, Paul Garavel, since 1985. I have purchased 5 jeeps new and used, from them and have had them serviced only by this dealer. My experience today is good reason why. I originally had my 2004 Jeep scheduled for 12/16 for a list of items to be addressed including putting on 4 new snow tires. With the coming winter storm I asked if they could squeeze my car in today, 3 days early and they were able to accommodate me. They provided a rented car so I wouldn't have to wait, and promised the car would be ready by 4;PM. From the moment I walked in this morning and was greeted by name to when I picked up the jeep and had the work explained to me every detail was professionally and courtesously well done. This is a friendly well run place where you feel you can trust them to take care of you (fair pricing and going the extra mile to please), and your car being well maintained and serviced. Although I am looking forward to my next Jeep, a 2014, I am in no rush because my car runs so well, as if it were perhaps 2 years old not 9 years old. So I will hold onto it as it still looks good and runs flawlessly. I travel past two other closer jeep dealership to get to Garavel's and its worth it. More
Nick was very helpful as he checked in my car. Keith was very informative and friendly as he explain many of the services available. They made me feel very welcome. I look forward to working with them in th very informative and friendly as he explain many of the services available. They made me feel very welcome. I look forward to working with them in the future. More
Michelle was great to work with. Super helpful, attentive, and friendly. Couldn't imagine better. I went to get a rear light fixed and got an oil change and a car wash too and the job done was exce attentive, and friendly. Couldn't imagine better. I went to get a rear light fixed and got an oil change and a car wash too and the job done was excellent. More