Garavel Subaru

We do not shop for new cars very often, so cannot compare with many other dealers, but in shopping the Impreza we just purchased, found Georgetown Subaru excellent in every way. Had excellent service from with many other dealers, but in shopping the Impreza we just purchased, found Georgetown Subaru excellent in every way. Had excellent service from Miles Shapiro who was curteous, friendly, helpfull and did not pressure us at all. We purchased a "no-frills" model that had to be ordered, but Miles was able to deliver it one month ahead of the four-month wait we had expected. When the purchase was completed and we picked up the car, Miles took us around to meet the service manager and the rest of management--and that was appreciated and inspired confidence that we would receive the extended care for whatever issues might arise. The agency itself is attractive, suggests efficiency, and eveywhere we met with courtesy. We would definitely recomment Georgetown Subaru to anyone, and for the moment are thoroughly delighted with the car itself. We think it will meet all our requirements and look forward to reliable service when required. More

Our situation was a very tricky one to deal with. Complications and setbacks appeared to be the norm for us. Our salesman Keith Britt was to put it simply AMAZING. He was professional, courteous, und Complications and setbacks appeared to be the norm for us. Our salesman Keith Britt was to put it simply AMAZING. He was professional, courteous, understanding and always found a way to keep us calm and stress free. We worked with him for over a month and in that time period he worked diligently on our case with the business manager Lou, and worked great keeping us informed every step of the way. He is the definition of what sales and service means, he truly set the bar high for anyone else. His poise under fire, his personable mannerisms, and his very convincing and persuasive tone made us not only glad to work with him but honored to recommend him to our friends. We had a wonderful experience and Keith is what a salesman should strive to be. Thank you again Keith as well as Lou Schipani GREAT JOB. More

Purchaced 2002 Subaru Outback. Worked with Cristian Feliciano and George Rodriguez in the sales process. Upon arrival, George treated My wife and I very well and the sales experience was excellent and Feliciano and George Rodriguez in the sales process. Upon arrival, George treated My wife and I very well and the sales experience was excellent and one that I would do again when I would buy another Subaru. Speaking to and working with Lou Schipani in completing the paperwork was an excellent experience. Thank you to both George and Lou for all your help and understanding. More

My experience was very straight forward. I saw the car on the internet. After driving it I paid cash for it. George Rodriguez, the salesman I worked with, was very helpful at every phase of the process. on the internet. After driving it I paid cash for it. George Rodriguez, the salesman I worked with, was very helpful at every phase of the process. More

Don does his best to get what you need in a friendly, helpful, informative and professional manner. And he has followed up to make sure that I am happy with my my new car. Milton also was a big help in s helpful, informative and professional manner. And he has followed up to make sure that I am happy with my my new car. Milton also was a big help in structuring my lease agreement. More

The entire team did an outstanding job! From point of sale to financing team there were extraordinary. This is my second purchase from Georgetown, but it will certainly not be my last. Everyone jumpe sale to financing team there were extraordinary. This is my second purchase from Georgetown, but it will certainly not be my last. Everyone jumped thru numerous hoops to get me into my car in under two hours from me walking in the door after I decided to make the purchase, although I am sure they would be willing to do this again, I am also sure they would be willing to do this for any of their customers, I am equally sure they wuld like more heads up than I gave them. Great team, and another great experience! More

The folks at Georgetown Subaru are very friendly and willing to go the extra mile -- and without being pushy about sales. Gerry introduced me to a Certified Pre-Owned car that fit my needs and budget be willing to go the extra mile -- and without being pushy about sales. Gerry introduced me to a Certified Pre-Owned car that fit my needs and budget better than the new models I was looking at. Lou was very patient with my financing application and made the paperwork very easy. The price was more than fair and I felt like I received a good value for my money. I have yet to have any service done so I am refraining from rating that aspect. Overall, I would recommend this dealership. It is evident that they respect their customers and take pride in the cars that they offer. More

I pre-ordered a new BRZ through Georgetown and everything was going fairly well. They didn't get the color I wanted in but I was happy with the alternative and both Miles and Cristian were plenty nice and re was going fairly well. They didn't get the color I wanted in but I was happy with the alternative and both Miles and Cristian were plenty nice and responsive to me (my negative review shouldn't reflect on them). I put down a deposit, signed a PO for MSRP+TTR. After more than a month of waiting (car hadn't come out yet when I ordered), I was finally told that it was going to come in that weekend. The weekend went by and no word. Finally on Wednesday, I was told that my car would be coming in that friday.... and they were going to add on $700+ in environmental charges, vin etching, and other pure-profit services to my car. When I complained, I was told that all the other dealers around are charging thousands above MSRP for this car, which made it necessary. I immediately contacted two dealers within 20 minutes of them who had the same car (in stock) at MSRP with no additional fees. I called and gave them one last chance, but they decided that the $700 was more valuable to them than the business of my family (who has previously bought a car there) and my negative reviews. The owner and manager who set the pricing exploited a loophole to be able to tell me that I was getting MSRP and slimily added charges right before delivery, knocking a month I could have been looking for the exact color I wanted. I hope that tiny bit of profit was worth it. More

I had a great experience purchasing my new Subaru with Greg Williams. He was extremely professional and personable and helped us get exactly what we wanted. The first car he had us test drive was the on Greg Williams. He was extremely professional and personable and helped us get exactly what we wanted. The first car he had us test drive was the one we bought. It wasn't a high pressured sales experience and he was easy to talk to. He also went out of his way to follow me all the way out to the middle of Newtown to shuffle my old car for the new one. Thanks for a great experience and I will definitely continue to use Georgetown Subaru for my regular maintenance. More

While I ended up buying my car from another seller--I was in a time crunch and found an unbeatable and lucky deal--Ed's effort was superb, his friendliness incomparable, and attentiveness unparalleled. I tol in a time crunch and found an unbeatable and lucky deal--Ed's effort was superb, his friendliness incomparable, and attentiveness unparalleled. I told him what I was looking for and he made every effort to find me that car. Unfortunately, Georgetown didn't have my car, having just sold the two I was looking at. However, because of Ed's professionalism, I will be taking my Subaru to Georgetown for its service needs. More